Hello,

Unfortunately, the option for auto loading on posts does not work if you use the mobile theme plugin.

Thank you for your understanding!

Hello,

You can disable the option the Auto Loading on the Single Post Template with tagDiv Composer -> Show site wide settings => https://www.screencast.com/t/4RnV1CnxiuA

Thank you!

Hello,

You can set the code in Theme Panel -> Analytics/Js Codes => https://prnt.sc/10jk7fq

Hope this helps you!

Thank you!

Hello,

Please try to do these steps
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date.

Let me know the results!

Thank you!

Hi,

Please do a test using only tagDiv plugins, clear all cache and see if the translation will apply.
Also, if the problem persists we need to investigate what settings were made to cause that problem, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

Unfortunately, our team is working on the Instagram issue, but you can set the Instagram fixed count with tagDiv Composer => https://www.screencast.com/t/In8UL9Q92n until the issue is resolved.

Thank you for your understanding!

Hello,

You can add the time to be displayed on the post/block in WordPress -> Settings -> General in Date Format =>https://www.screencast.com/t/jhKh8tlwS8 where you can set the Date and Time Format => https://wordpress.org/support/article/formatting-date-and-time/ and look like this https://www.screencast.com/t/G00Fku87DYO

Thank you!

Hello,

To remove the icon for Twitter goes in Theme Panel -> Social Networks -> Social Networks and delete the symbol/link => https://www.screencast.com/t/9TA6pK6y -> https://www.screencast.com/t/vpLpea2Qa
Also, you can check our channel https://www.youtube.com/user/tagdiv that can help you to design.

Thank you!

Hello,

I’m glad you solved your issue.
Let me know if you need further assistance.

Have a nice day!

Hello,

I just inspected your website and seems you use the mobile responsive => https://www.screencast.com/t/3isss8YnCNCi and not the mobile theme.

Thank you!

Hello,

The footer created need to be set on a page/template to can edit it => https://we.tl/t-kvaWhdUEC8 that page can be private.

Thank you!

Hello,

You can edit the mobile page with tagDiv Composer -> https://www.screencast.com/t/9XwA9RvC -> https://www.screencast.com/t/gshj0G4dH -> https://www.youtube.com/watch?v=SpGkOnJeNZY (03:11​ – Mobile Templates & Pages) -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Hope this helps you!

Thank you!

Hello,

About this server error, please check this topic https://forum.tagdiv.com/topic/server-error-5xx-6/ and these articles that can help you https://www.contentkingapp.com/academy/http-status-codes/faq/server-error-5xx/#:~:text=A%20server%20error%20(5xx)%20is,%2C%20502%20%2C%20and%20503%20errors.
https://www.searchenginejournal.com/gsc-reports-sever-500-errors/375791/#close

Hope this helps you!

Thank you!

Hello,

I’m glad you find the settings.
Also, for header, footer or other templates, you can use Cloud Templates from Cloud Library, which you can import, and design with tagDiv Composer.
You can check our channel https://www.youtube.com/user/tagdiv that can help you.

Thank you!

Hello, @mnnsfrm,

Please provide more information, screenshots and your website link in order to help you.
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello,

It seems the issue related to the file and folder permission, which does not allow you to upload the latest version of the theme, you need to ask your hosting service provider to resolve this.
The following articles will help you to know more about this:
-https://stackoverflow.com/questions/61882750/how-to-fix-chmod-errors-when-updating-wordpress-theme
-https://wordpress.org/support/topic/warning-chmod-operation-not-permitted-in/
-https://kinsta.com/knowledgebase/installation-failed-could-not-create-directory/

Hope this helps you!

Thank you!

Hello,

Our theme has these elements that can help you to achieve what you want, you can choose one => https://www.screencast.com/t/vvTZVxypIT and you can redesign it with tagDiv Composer https://www.screencast.com/t/om1Dy8oxLDh2

Hope this helps you!

Thank you!

Hello,

I just checked your website and now the footer looks well => https://www.screencast.com/t/ouMvCWRh0l9 -> https://www.screencast.com/t/sPFxx1YstWKh
Did you manage to solve your issue?

Thank you!

Hello, @asiandrama,

Please provide the link for the post where you have the quote and the settings not apply.
Also, please check your console when you saving the settings and see if you don’t have an error.

Thank you!

Hello, Mihai,

I’m glad that you manage to solve the problem with the footer.

Have a nice day!

Hello, @Raisa,

Yes, you can send an email and please do the steps from the above reply.

Thank you!

Hello,

If you want to hide the ad from the header for a specific page, then you need to use another header template (you can duplicate the actual header, set another name) and assign it to that page => https://www.screencast.com/t/K4rCvtZ6o and redesign it with tagDiv Composer.
Also, you can check this topic for more information that can help you https://forum.tagdiv.com/topic/different-logo-in-categorypage/

Thank you!

Hello,

A solution could be to use the unique article option, follow this guide: https://forum.tagdiv.com/unique-articles/
This option automatically removes duplicate posts from the page.
Also, another solution is to set the offset posts on the blocks => https://www.screencast.com/t/Tsiu65TSaRS -> https://www.screencast.com/t/YbkmVbsBrnk

Hope this helps you!

Thank you!

Hello,

Please check this video that help you =>https://we.tl/t-e4qh3kdnT5

Thank you!

Hello,

That can be done using Yoast SEO plugin and edit the homepage, then edit the SEO title for that page -> https://i.imgur.com/lpj4ttj.png -> https://i.imgur.com/IQOfQrT.png -> https://yoast.com/wordpress/plugins/seo/keyphrases-in-titles-and-meta-descriptions/

Hope this will help you!

Thank you!