Anamaria Hello,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, this is a video of how you can import a template https://www.youtube.com/watch?v=6m8-EebnfM0 -> https://www.youtube.com/watch?v=I1R3j1QYod0
Hope this helps you!
Thank you!
Anamaria Hello,
Please install the theme on a staging website, and use only tagDiv plugins and see the problem persists.
Also, what demo did you install a Pro or a Standard?
Also, if you create a sidebar in widgets you need to assign it or you can create one with tagDiv Composer => https://www.youtube.com/watch?v=fa7GenCHcBU
Thank you!
Anamaria Hello,
Unfortunately, we have not tested Litespeed Cache Plugin, it can interfere with the theme when doesn’t recognize mobile theme plugins and mobile pages, for example, but you can try it.
We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you for your understanding!
Anamaria Hello,
You can remove the category from the permalink using Yoast SEO plugin.
You can find more information in these articles
– https://yoast.com/help/how-to-remove-the-categories-prefix/
– https://jonnyjordan.com/blog/how-to-remove-category-from-your-urls-in-wordpress/
– https://www.wpbeginner.com/wp-tutorials/how-to-change-the-category-base-prefix-in-wordpress/
Hope this helps you!
Thank you!
Anamaria Hello,
If you are using the Gutenberg editor, then there will be no sidebar in the editor, this will look like this -> https://i.imgur.com/F6PUBhU.png
If you are using some classic editor plugin, then the sidebar can be removed only from the files, for this, you need to go in -> wp-content/themes/Newspaper/editor-style.css and comment these lines of CSS -> https://i.imgur.com/DqjLdxU.png
Hope this will help you!
Thank you!
Anamaria Hello,
I just inspected your website and now the text “About us” is removed => https://www.screencast.com/t/tD8H55eHgi
Looks like you solved the problem.
Thank you!
Anamaria Hello,
Unfortunately, you can use only one filter, you can’t use both.
Thank you for your understanding!
Anamaria Hello,
Do you use a standard header from Theme Panel? If yes, then you can’t customize it with tagDiv Composer, you can customize it only if the header template is from Cloud Library.
Thank you!
Anamaria Hi,
Is possible to be from the firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this will help you!
Thank you!
Anamaria Hello,
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Unfortunately, you can’t add/display the widgets using mobile theme+AMP.
Thank you for your understanding!
Anamaria Hello,
If you have a Pro Prebuilt Website installed, you can disable the button with tagDiv Composer => https://www.screencast.com/t/JKhbawk3Hg ->https://www.screencast.com/t/ON5zB4scE
Also, please do a test using only tagDiv plugins, clear all cache, and see if the problem persists.
Thank you!
Anamaria Hello,
I’m sorry but I’m not sure what the problem is. Can you provide more information (screenshots)?
Thank you!
Anamaria Anamaria Hello,
The AMP plugin that comes with our theme can be checked only if you set it in URL “/?amp”, as it is written in the documentation => https://www.screencast.com/t/IpVB48WJVG -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Thank you!
Anamaria Hello,
Unfortunately, our theme has the option to display only the primary category on the blocks.
Thank you for understanding!
Anamaria Hello,
You can change the color on the footer, like this edit with tagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there.
Also, to change the color, select the row and in the tab called “CSS”, you can set/change the color => https://www.screencast.com/t/a8oLeIvnZJBG
Hope this helps you!
Thank you!
Anamaria Hello,
Please try to do these steps
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date.
Let me know the results!
Thank you!
Anamaria Hello,
That element is responsive, but you want to have an image with a height and width fixed, so if you want you can add with tagDiv Composer => https://www.screencast.com/t/vpTod4Pb an element where you can set the height and width like this https://we.tl/t-jrGxfNkvMR
With tagDiv Composer, you can create the sidebar => https://www.youtube.com/watch?v=fa7GenCHcBU the sidebar created in the widget is an “outdated” method.
Hope this helps you!
Thank you!
Anamaria Hello,
You can set the logo and search with tagDiv Composer like in this video => https://we.tl/t-OEcK0P0MG2
Hope this helps you!
Thank you!
Anamaria Hello,
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Seems you have the Mobile theme plugin activate => https://www.screencast.com/t/hZolvhRViH, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results.
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8, also, if you create a mobile page please make sure you assign the mobile page for page, like this => https://www.screencast.com/t/lektAhyjd
also, the header and footer are taken from the standard ones. All you have to do is edit the mobile page, and in Manager (Website Manager) you need to import or the easy way is to convert the existent footer like this => https://www.screencast.com/t/HrjOBNayd
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this helps you!
Thank you!
Anamaria Hello, Alin,
Please check if the option to display the ad on mobile is also, disable from Theme Panel -> Ads -> Header ad => https://www.screencast.com/t/jfEbYsKmp
Thank you!
Anamaria Hello,
I think you have a mobile page, not the mobile theme.
To remove the header ad, go to Theme Panel -> Ads -> Header ad => https://www.screencast.com/t/H2efg3d466 and delete the code.
Hope this helps you!
Thank you!
Anamaria Hello,
That’s weird! Please do a test using only tagDiv plugins on a staging website, because there is a possibility, to be a plugin conflict, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again. See if the problem persists.
Thank you!
Anamaria Hello,
Unfortunately, I don’t know how this plugin works and what settings need to be done, but maybe these articles will help you to remove the effect https://blog.litespeedtech.com/2018/06/20/critical-css-and-litespeed-cache/
https://docs.litespeedtech.com/lscache/lscwp/pageopt/
For cache, we recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Anamaria Hello, Tim,
You can disable the option the auto loading or you can set the limit posts.
For this, you need to edit the Single Post Template with tagDiv Composer => https://www.screencast.com/t/jyUVNSVHS -> Show site wide settings and set the limit post => https://www.screencast.com/t/niaHM5EMLOM9 or disable the option https://www.screencast.com/t/4RnV1CnxiuA
Hope this helps you!
Thank you!
