Hi

I am glad that you have found my response helpfu. If you still need further assistance on this fell free to ask and we will get back to you as soon as possible.

Thanks!

Hi

The current theme’s version available on themeforest is tested and works fine with wordpress V 4.5. You can also try to make a new wp-install on a sub-domain or on your local computer using this configuration:
– WordPress V 4.5
– Newsmag theme V 2.3.6
– Visual Composer plugin V 4.11.2
This configuration should work fine as we tested on our side and didn’t encountered any issues.

I hope this helps.
Thanks!

Hi

Make sure that the parameters from system have the values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ also try to deactivate all plugins except Visual Composer, clear the cache memory then test again. You can also switch to a default wp-theme then, try to upload an image and check if the error is still there.

Thanks!

Hi

Make sure that you have updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also try to deactivate all plugins except Visual Composer, deactivate the child theme if you’re using, clear all caches then test again.
If you still can’t manage to solve this provide your site url so I can have a closer look.

Thanks!

Hi

Please make sure that you’re using the last theme version available on themeforest, V 2.3.6 and also check if Visual Composer plugin it’s updated at V 4.11.2 which is included in theme’s path. Here you can check our update guides: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Let me know ho it goes and if you still can’t manage to solve this issue provide your site url so I can have a closer look.

Thanks!

Hi

I’ve checked your site and the error does not appear now. If you still have this issue try the solution indicated in this topic then test again: https://forum.tagdiv.com/topic/wp-booster-error-6/#post-62185

Thanks!

Hi

Basically you have to edit header-style-8.php file and add two new containers in it: http://screencast.com/t/vQ4wX4Dcz then adjust theirs position using css code.
Unfortunately we can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Hi

Try this css in theme panel > custom code > custom css:

.td-footer-info .tunein-icon img{
width: 25px;
height: 25px;
position: relative;
top: 5px;
}
.td-footer-info .tunein-icon{
border: 1px solid rgba(255, 255, 255, 0.1);
padding: 11px 8px 10px 8px;
}
.td-header-top-menu .td-social-icon-wrap .tunein-icon img{
width: 20px;
height: 12px;
}
.td-social-icon-wrap .tunein-icon img:hover{
background-color: red;
}

Thanks!

Hi

I’ve checked your site and noticed that the thumbnails are not generated properly that’s why the image is not displayed fine on big grid. Try to regenerate your thumbs following our documentation: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ clear all caches and test again.

Let me know how it goes.
Thanks!

Hi

Please provide your site url so I can have a closer look and get back to you with a more accurate answer.
Thanks!

Hi

WordPress does not have a function to display posts from a random category, you’ll need to create a custom function to achieve the desired rezult. Getting rand m posts from random category cannot be done using a simple code. This task require lots of customizations and they falls beyond the support can offer you. The support policy reefers at helping the customers to understand how theme’s feature works, not to create new ones.

Thanks for your understanding and for your message!

Hi

Please open a new thread and provide all necessary details about your issue so we can inspect it and get back to you with an accurate answer. Also consider that the code has been changed a lot in last theme updates and that’s why it may not work.

Thanks!

Hi

Our theme use the default system from WordPress for feeds and don’t change it’s functionality, also does not have control over it. To change that you’ll need a plugin with a similar functionality. Here you can find more details which may help you regarding rss setup: http://www.wpbeginner.com/wp-tutorials/how-to-create-custom-rss-feeds-in-wordpress/

Thanks!

Hi

Our theme is carefully tested before being dent to envato and it’s code does not contains any malicious file. Also the theme it’s double-checked by envato so there is no risk regarding any malware.

Thanks!

Hi

We’re sorry for all these inconveniences encountered using our theme but unfortunately current implementation for mega menu can’t make the navigation link functional on tablets. Also @robineyre I am not trying jump over this hoping that nobody will notice because that is technically impossible. This is an old issue and was reported many times before. We did tried to find the best solution in order to fix it but still couldn’t make a fix for it.

This is how mega menu with a navigation link works on desktop:
– when the user hover over the menu item then the mega-men it’s displayed
– when the user clicks on the menu item it’s redirected to the navigation link set.
On tablets this functionality it’s very hard to achieved because the hover part is missing and must be replaced with something else. On tablets the mega menu works like this:
– when the user first click on the menu item the mega menu opens then when clicks again the menu closes.
– if you have a navigation link set on the item technically speaking there is no space for it to make it functional.

We still looking for a better way to implement this feature for tablets but it will take a while until an update on it will be made.
Unfortunately we can’t offer an immediate solution so if you consider that the theme isn’t suitable for you at the moment we’re willing to provide a redound. For this you can ask at envato market and as soon they contact us we will agree with it.

Again we’re sorry for all inconveniences!
Thanks!

Hi

If you move theme’s css file to footer your page speed will be increased but there will be a layout misalignment for a few seconds until the css it’s loaded and it its style it’s applied. That’s why we decide to keep the css in header.
Also if you decide to move all css in footer you have to keep the same order so make sure you added the code like here: http://screencast.com/t/jnZQRyqy0KoU

$this->move_style_to_footer_queue('google_font_open_sans');
$this->move_style_to_footer_queue('google_font_roboto_cond');
$this->move_style_to_footer_queue('js_composer_front');
$this->move_style_to_footer_queue('td-theme');

In indicated thread my colleague referred at Speed Booster behavior when it’s used with Newspaper theme. In that case the main css mile it’s moved to footer but VC’s css it’s left in header.

Thanks!

Hi

I’ve made an additional tests using Speed Booster plugin. By adding this code: http://screencast.com/t/jnZQRyqy0KoU in td-speed-booster.php file the plugin move all theme’s css file to the footer. It also moves the google fonts and Visual Composer’s css file: http://screencast.com/t/BHgnBsDk Also jQuery file it’s moved automatically in footer when the plugin it’s enabled, this is a correction to my previous reply.

$this->move_style_to_footer_queue('google_font_open_sans');
$this->move_style_to_footer_queue('google_font_roboto_cond');
$this->move_style_to_footer_queue('js_composer_front');
$this->move_style_to_footer_queue('td-theme');

Before making any changes in plugin’s file check its status under System status panel and make sure it is active: http://screencast.com/t/zONMbMWql If the plugin is inactive comment this code from td-speed-booster.php file to make it active: http://screencast.com/t/VHE9iuEqgc

I hop this helps.
Thanks!

Hi

I’ve tested shim plugin with WordPress V 4.5 and Newsmag V 2.3.6 and works fine so you can update the theme. However as a security measure make sure you do a full backup to the current wp-install and also to the database, just in case something goes wrong. Here you can find more details about the backup process: https://codex.wordpress.org/WordPress_Backups

Thanks!

Hi

Unfortunately we can’t offer any any custom services at the moment as we’re a small team and we work very hard at development fixes and support for our clients.
If you follow our documentation step by step there shouldn’t be any issues with the update process as we tried to make it as simple as possible: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ Make sure you also update Visual Composer plugin at V 4.11.2 which is included in theme’s path: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
As a security measure make sure you do a full backup to your current wp-install and to the database also, just in case something goes wrong. Here you can check WordPress’s documentation for more details in this regard: https://codex.wordpress.org/WordPress_Backups

Let us know if you need further assistance on this.
Thanks!

Hi

After WordPress’s last update there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ then clear all caches and test again.

Let me know how it goes.
Thanks!

Hi

Replied you here: https://forum.tagdiv.com/topic/wordpress-4-5-damaged-my-site/
Thanks!

Hi

After WordPress’s last update there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Let me know how it goes.
Thanks!

Hi

After WordPress’s last update there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Let me know how it goes.
Thanks!

Hi

Please provide your site url so I can have a closer look at this issue. Meanwhile make sure you’re using the last theme version available on themeforest, V 2.3.6 and also update the Visual Composer at V 4.11.2 which is included in theme’s path. Here you can check our update documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks!

Hi

Try to deactivate all plugins except Visual Composer, deactivate the child theme, clear all caches then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!