Hi

Please note that is a public forum and any one can see the information posted here, so I removed your login details.
Also I’ve checked your site and noticed the you’re using an older version of the theme and also Visual Composer plugin is outdated. Try to update the theme at latest version available on themeforest, also update Visual Composer from /plugins folder: https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
You also have to set the parameters from system status at values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ – http://screencast.com/t/GLY634Gp

Thanks!

Hi

Thanks for posting this solution here, it may helps many users of this forum.
Have a nice day!

Hi

Thanks @Chris for your suggestion and for your reply.
This implementation could be a solution and is in our attention for future updates. However we have to carefully analyze how menu’s structure will be affected and finally to choose the best way of doing this but in the same time we have to keep a simple way of using it.

Thanks!

Hi

We tried to make the update process as simple as possible so there aren’t necessary many coding skills in order to complete it. Here you can check our documentation for more details about the update process for the theme and for Visual Composer plugin: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
The plugins included in theme’s path can be found in Newsmag-tf/plugins folder: http://screencast.com/t/s0oShZgTV0f

Let us know if you need further assistance on this.
Thanks!

Hi

Please check this link, I’ve offered a solution at this issue here: https://forum.tagdiv.com/topic/error-in-template-categories-after-updating/

Thanks!

Hi

Our theme have support only for videos from youtube, vimeo and dailymotion. Adding a new network require many customizations in theme’s files and also lots of tests to make sure the will work fine. The file which must be edited to add video support for a new network is td_video_support.php: http://screencast.com/t/hTHdxM5q
Note that this is a very complex task which require many customizations in theme’s files and also good coding skills are involved in order to complete it. We can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks for the message!

Hi

Last theme version available on themeforest is tested and works fine with V 4.5 of WordPress. Make sure that you update the theme at V 2.3.6 and Visual Composer at V 4.11.2 which is included in theme’s path. Here is our documentation for update: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks!

Hi @takalitera

I’ve checked the indicated link and seems that the problem is an inline css added on the iframe from youtube: http://screencast.com/t/bniUS1UEV With the actual structure I can’t overwrite this css as there is no id/class for the iframe. You will need to insert your videos inside a container so it can be targeted with css, here is an example: http://screencast.com/t/FNE632MqQpm

Then use this css in theme panel > custom code > custom css to set a the height for the video:

.my-video iframe{
height: 400px!important;
}

Read More Without Refresh plugin is not tested to work with the theme and we cannot guarantee it will work 100%. We have not tested this plugin and we have no idea of the plugin functionality in order to provide an answer. Unfortunately time does not allow us to provide plugin implementation support.
If you really want to use this plugin we suggest you hire a freelancer to help you with implementation. You can hire one from studio.envato.com

Thank you for your understanding.

Hi

You can achieve that by editing td_templates_settings.php file and commenting this code: http://screencast.com/t/mBBEgFdvG42N Now the settings fro custom post types won’t be available for any user.

Thanks!

Hi

When you have to many items in menu the theme move the last item on a second line, so the solution is to either reduce the font as you did, or reduce the items number or theirs length.

Thanks!

Hi

You could try a wp database repair, it might work, try it like this: https://www.maketecheasier.com/fix-corrupted-wordpress-database-2/ Also check your server’s and MySQL error log, they might contain some references to this behaviors.
Finally if this does not help try to setup a new wp-install on a sub-domain or on your local computer using this configuration:
– WordPress V 4.5
– Newsmag theme V 2.3.6
– Visual Composer plugin V 4.11.2
This configuration should work fine so do a few tests with it and check how it goes.

Thanks!

Hi

You need to insert the html code directly in header-style-8.php file as at the moment the theme does not have an option to place html code in that section of header part. Your code should look like this

<div class="new-container">
    // custom html code goes here
</div>

Thanks!

• This reply was modified 10 years by Andrei L..

Hi

Make sure that the parameters from system status have the values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ also try to deactivate all plugins except Visual Composer, clear all caches and test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

This could be due to a server configuration which is not responding, it could be due to a delay or it could also be a temporary issue.
You can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data.
It could also happen due to your wp install or a plugin conflict so try to deactivate all plugins except Visual Composer then test again. Also make sure that your permission for the upload folder are set correct.
You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider. For more details about changing permissions in wordpress check this link: https://codex.wordpress.org/Changing_File_Permissions
Also make sure that your serer meet the requirements for Newsmag: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

If you still cannot install the demo, please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Buna

Pentru More article box poti folosii aceasi metoda si sa apelesi functia get_title_related() pentru unul dintre modulele temei. Spre examplu folosesti modulul 1 pentru doar pentru More article box, si apelezi functia in td_module_1.php. Asfel pentru posturile afisate de acel modul structura link-ului de pe titlu va fi schimbata.

O alta metoda ar fii sa adaugi un modul nou, care sa genereze titlul folosind structura custom, dar aceasta metoda e mai complicata. Poti sa o incerci urmand pasii indicati in documentatia noastra: https://forum.tagdiv.com/api-modules-introduction/ Dupa ce ai adugat modulul in cod, il setezi pentru More article box in theme panel iar posturile afisate in ace casuta vor ave un link modificat pentru titlu.

Multumesc.

Hi

I am, not sure what you’re trying to do. Do you want to show random post sorted by comment number? Basically you can’t have two types of sort within one block. You will have to send the new sort type as a new parameter which takes a custom value, for example:

‘sort’=>’random_posts’
‘aditionall_sort’=>’comment_count’

Thanks!

Hi

Ok, We can remove your url if this is what you want.
Thanks!

Hi @ukume

Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-admin and ftp access so we can have a closer look at this and we will get back to your as soon as possible.

@hernan if you still can’t manage to fix this issue you can also send us an email and we will get back to you in shortest time possible.

Thanks!

Hi

The theme is tested and shouldn’t be any issues with its functionality if the install was made correct and there is no additional code which may affect it. Usually these errors appear when the child theme is active and there is some code which does not work anymore with new theme’s version.

Regarding the code from child theme there is an important aspects that must be considered if you’re using it:
– if in previous theme’s version a specific code added in child theme worked fine that doesn’t mean that will work with the new theme version. When theme is updated many of its files are changed and it’s a good practice to check update_log.txt file for each update and see what files had been modified so if those specific files are used in the child theme you will have to check your customizations to not break the functionality of the theme.

Hope this help.
Thanks!

Hi

Theme’s functionality regarding block usage wasn’t changed in last update so the trending now block can be set as I’ve indicated in my previous reply. Just make sure that all elements are added in Visual Composer: http://screencast.com/t/llbUSvSnEoC9

Thanks!

Hi

You site looks fine now, also the theme works as expected. As for suggestion I can’t say much as we focus here on support for the theme. You can combine more blocks with different layouts to make your site’s layout more attractive through diversity.

Thanks!

Buna

Nu sunt foarte sigur ce incerci sa obtii dar presupun ca vrei sa adaugin in link-ul pus pe titlu un api token, ma refer la posturile afisate in related article block.
Tema foloseste aceasi functie pentru a genera titlurile posturilor pe toate modulele. Modificand functia get_title() vor fii afectate toate modulele. In schumb poti crea o functie noue, spere examplu get_title_related(), care sa adauge un api token la finalul link-ului pus pe titlu. Aici e un exmaplu: http://screencast.com/t/ViiTq4MdZ9E – http://screencast.com/t/A5UXiX1rIklr – http://screencast.com/t/2V8T4WpKF – http://pastebin.com/FxadE804

Pentru SEO e benefic sa ai o sectiune cu Relate article in contintul postului iar metoda cea mai buna e sa modifici structura link-ului asa cum am artat mai sus. Deasemenea e posibil sa ai nevoie de ajustari suplimentatr pentru a obtine rezultatul dorit. La momentul actual noi nu putem oferii servicii de customizare iar daca mai ai nevoie de modificari suplimentare sfatul me e sa apelezi la un specialist care te poate ajuta.

Multumesc.

Hi

Try to deactivate all plugins except Visual Composer, clear all caches and test again. Also check the browser console for any errors while you’re saving the settings. Usually there should appear a 403 or 404 error. If this happens contact your server administrator and explain the situation, as it’s requested many times during the a save the file it’s treated as threat so it’s banned. You can report false positives to your server administrator to remove it from the banned list.

Thanks!

Hi

When a video is set as featured video the theme make its own embed and the iframe is generated in td_video_support.php file: http://screencast.com/t/qTvDk0UJ so any modifications of the featured video must be done there.
Also we didn’t tested Instant Articles for WP plugin with the theme and we’re not aware of its functionality in order to provide an answer.

Thanks!

Hi

We don’t delete any response here, if you managed to solve this we will consider this thread as closed,
Thanks for letting as know and for your message.

Have a nice day.