Hi

The above css works fine as can be seen here: http://screencast.com/t/IOfi1bO4Tc but it’s applied on post editor only, not on front-end.

Thanks!

Hi

Try to re-save your permalinks under Settings > Permalinks: http://screencast.com/t/vbIEUD93t1V then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

Check if the parameters from system status have the values indicted in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ – http://screencast.com/t/tgePXWHyv
If you still can’t manage to solve this address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-admin and ftp access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

Hi

You can ignore the activation message as Visual Composer plugin comes bundled with the theme and you don’t need a license key for it.

Thanks!

Hi @ocricciano

Please check our documentation for more details about the update process for the theme and Visual Composer plugin: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Let me know if you need further instructions on this.
Thanks!

Hi

@fff112 please provide more details as I am not sure what you mean.

@marmacan yiu don’t need to buy the theme again. you only have tu update the theme as I indicated here: https://forum.tagdiv.com/topic/it-does-not-show-images-on-site/

@davidlealmiami thanks for your message and for your kind feedback. We do our best to offer best support for our customers.

Thanks!

Hi

After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

If you still can’t manage to solve this issue provide your site url so I can have a closer look.
Thanks!

Hi

You can hide these categories: http://screencast.com/t/0RFVGMN2yhHh from theme panel > category section: http://screencast.com/t/wneAgAUBuryX

Let me know how it goes.
Thanks!

Hi

I’ve made a few tests on my side and seems the there is a problem with play button on mobile. I’ve added this on our issue tracker and we will try to fix it in shortest time possible.

Sorry for the inconvenience.
Thanks!

Hi

Glad you have managed to solve this.
Thanks for letting us know and for your message.

Hi

This code is not generated by the theme so it could be generated by an ad or an external script which runs on your server. Also I’ve checked your site whit pingdom bu couldn’t find it among the resources fetched.
If you till have this issue try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test again.

Thanks!

Hi

I assume that you need to insert a specific ad code on page’s head section. To achieve that you have to edit header.php and place your code here: http://screencast.com/t/xOzz9Ozn
Let me know how it goes and if this is not what you mean please provide more specific details about what you’re trying to do.

Thanks!

Hi

We would want to apologize for the delay. Because of the huge amount of work that we have to handle sometimes may take up to 48 hour to answer at all tickets. Also there is the time zone that must be taken into consideration. However we do our best to answer in shortest time possible.

Concerning your requests I have to make the following specifications:
– the theme display in its blocks the default wp post type. However we added fields which allows you to display custom post types. That can be achieved by adding post type’s name in this field: http://screencast.com/t/S0dHovgwSS You have to add the exact name of your custom post type in order to be displayed. For example the name of event post type is tribe_events: http://screencast.com/t/eN2dSLBlg Also you have to set a featured image for your custom post type, otherwise the theme will display no-thumb image.

Another specifications refers to this page: http://geospatialworl.wpengine.com/blogs/ Here you’re using blog template which cannot be edited with Visual Composer and won’t display custom post types without modifying the code. You have to switch to a static page in order to have the page-builder from Visual Composer active.

Hope you’ll find this useful!
Let me know if you need further instructions on this.
Thanks!

Hi

Try this css in theme panel > custom code > custom css: http://screencast.com/t/MGDfpdoJxH

@media(min-width: 768px){
#td-outer-wrap{
top: -20px;
}
}

Thanks!

Hy

You can use this css in theme panel > custom code > custom css to hide more article pox on mobile devices: http://screencast.com/t/kQu6zk5n34gU

@media (max-width: 768px){
.td-more-articles-box{
display: none;
}
}

Let me know how it goes.
Thanks!

Hi

Please check this topic, I’ve posted a solution here: https://forum.tagdiv.com/topic/sub-menu-dropdown/

Let me know if you need further instructions on this.
Thanks!

Hi

After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

If you still can’t manage to solve this issue provide your site url so I can have a closer look.
Thanks!

Hi

After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ then clear all caches and test again.

Thanks!

Hi

By default the theme allows you to add only 3 custom fonts. However you can modify the code in order to add additional fields in theme panel. Please check this topic where my colleague Bogdan offed a solution: https://forum.tagdiv.com/topic/additional-custom-fonts-files/ The solution refers to Newspaer theme but should work on Newsmag as the code is similar.

Thanks!

Hi

Sorry about that, I’ve edited the post and now the example it’s complete.
Thanks!

Hi

Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

Buna

Incearca sa inlocuiesti linia indicata in acest screen: http://screencast.com/t/l8NWvZjv cu acest cod:

$buffy .='<a href="' . $api_token . $this->href . '" rel="bookmark" title="' . $this->title_attribute . '">';

Vei obtine aces rezultat: http://screencast.com/t/TLs1Y2o6f8

Multumesc!

• This reply was modified 10 years by Andrei L..

Hi

You can use block’s specific css classes to add a custom style for it. Please check this tutorial for more details about how can be found the necessary classes for a specific elemnt: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks!

Hi

After WordPress’s last update there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ then clear all caches and test again.

Thanks!

Hi

I assume that you’re referring at scroll to top button. You can make that button viable on mobile by adding this css in theme panel > custom code > custom css: http://screencast.com/t/aMOGjXdA

@media (max-width: 767px){
.td-scroll-up-visible {
display: block!important;
}
}

Thanks!