Hi

We didn’t tested the AMP plugin with the theme yest and i can’t say that it will work 100$ with the theme. However from our users reports seems that the plugin works fine with the theme. For more details in this regard please check this topic: https://forum.tagdiv.com/topic/how-to-hook-hit-counter-into-amp-header/
We plan to extend theme’s flexibility and maybe in the feature we will have a closer look to a possible implementation of AMP. However I can’t promise anything in this regard as we have a long list a feature requests and we have take them one by one.

Thanks.

Hi

Unfortunately our themes were not tested with PHP 7. There might be some elements that will not work anymore as code gets deprecated in newer versions. I’m not saying this is the case, but there could be compatibility issues. There might not be any errors at all or there could be lots of them. We are unsure as we have not tested our themes with it yet. You could try it out and run a few tests to see if everything is in order but we can’t make any recommendation at the moment.

Thanks!

Hi

Glad you managed to find a solution.
Thanks for letting us know and for your message!

Hi

Please address us in English so we can better understand your requests.
Please check our documentation regrading banner ads usage: https://forum.tagdiv.com/newsmag-using-other-ads/
Also you try this ad code as example code and change your target link and image source as you need:

<div class="td-visible-desktop">
    <a href="https://www.google.ro/"><img src="http://demo.tagdiv.com/newsmag/wp-content/uploads/2014/08/rec728.jpg" alt="" /></a>
</div>
<div class="td-visible-tablet-portrait">
    <a href="https://www.google.ro/"><img src="http://demo.tagdiv.com/newsmag/wp-content/uploads/2014/08/rec728.jpg" alt="" /></a>
</div>
<div class="td-visible-phone">
    <a href="https://www.google.ro/"><img src="http://demo.tagdiv.com/newsmag/wp-content/uploads/2014/08/rec728.jpg" alt="" /></a>
</div>

Thanks!

• This reply was modified 10 years by Andrei L..

Hi

I’ve checked your some js errors in browser console. This error seems to theme functionality when the ajax it’s used or js it’s required. http://screencast.com/t/RFhqqYf1jw
Try to deactivate all plugins except Visual Composer, clear all caches and test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

I assume that you want to display the big grid on a specific category page. This can be done using is_category() function. This function returns true when a specific category page is displayed, you can read more details here: https://developer.wordpress.org/reference/functions/is_category/
In your case the code could be like this:

<?php
if (is_category('category-name')){
 echo do_shortcode ('[td_slide autoplay="3" category_id="48" limit="5" td_filter_default_txt="All"]'); 
}
?>

Let me know how it goes and if this is not what you mean please provide more specific details about what you’re trying to do so I can inspect this closer and get back to you with a more accurate answer.

Thanks!

• This reply was modified 10 years by Andrei L..

Hi

The theme comes with fixed sizes for each main part of the page and changing the width of one part will automatically affect other elements. For example when a post or page have sidebar its structure looks like this:
– a span8 container with a fixed width by 680px
– a span4 container with a fixed width by 340px: http://screencast.com/t/qRpDqJUrLgG
To increase the sidebar’s width are required lots of customizations and tests because all theme blocks and modules depend by this spans.
Unfortunately we can’t customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Hi

When the background image it’s added from theme panel > background the theme switch in boxed mode and backstretch class it’s added on the page: http://screencast.com/t/lRo8Rbg8H From what I can see in your page source the backstretch is missing and the background image it’s added with css: http://screencast.com/t/vdhcuYm7WLK
Make sure you added the background according with our documentation: https://forum.tagdiv.com/newsmag-background-introduction/ deactivate all plugins, clear all caches, purge cdn files and test again.

Thanks!

Hi

Please check our documentation for more details about the server configuration required for our theme:
https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ – https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

A possible solution at this issue would be to exclude from cache all pages where you’re using blocks with Random filter. I am not sure why your host provider said that he can’t exclude the entire homepage from being cached but at the moment we can’t offer a better alternative at this.
Here I found some informations which may help you bin order to exclude a specific page from being cache: https://support.cloudflare.com/hc/en-us/articles/200172316-How-do-I-exclude-a-specific-URL-from-CloudFlare-s-caching-

Thanks!

Hi

Replied you here: https://forum.tagdiv.com/topic/error-when-installing-demos-2/#post-101966
Thanks!

Hi

Unfortunately this error could come from a big number of problems. I believe it happens due to a server configuration which is not responding, it could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this. During the demo install process deactivate all plugins, just to make sure that there is no conflict.
Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library.
Sorry for the delay but we take the topics from the oldest to the newest and we always try to answer at all topics within 24 hours.

Thanks!

Hi

Glad you managed to solve this!
Thanks for letting us know and for your message!

Hi

Please check our update guide here: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ In this guide we offer all required information regarding the update process.

Let us know if you need further assistance.
Thanks!

Hi

We certainly plan to extend the theme flexibility in the future updates. I’ve added your suggestion on our list and when the time comes our developers will consider it. This may take some time because we have a long implementation list and we take them one by one.

Thanks for your suggestion, have a nice day.

Hi

Checking your site again I’ve noticed that you didn’t added the background image using theme’s options in this raged. Try to set the background image in theme panel > background sections then test again.

Thanks!

Hi

If you still have this issue please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-admin and ftp access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

Hi

I’ve checked your site and found some js errors in browser’s console: http://screencast.com/t/vVMskwa2aeI2 Also I’ve noticed that you’re using the child theme. Make sure that the changes made in child theme don’t affect main theme functionality, also try to deactivate all plugins except Visual Composer, clear all caches and test again.

Let me know how it goes.
Thanks!

Hi

I’ve checked your site and the featured images are displayed fine now: http://screencast.com/t/E0FIYlulUued However I found some js errors in browser’s console: http://screencast.com/t/dLe4SVsCa These errors could be caused by some plugins which conflict with theme’s js. Try to deactivate all plugins except Visual Composer, clear all caches then test your site again.

Let me know how it goes.
Thanks!

Hi

You have to edit tagdiv_theme.js file and increase the indicated value: http://screencast.com/t/r2nGILK8kZ Currently it’s set at 3000 ms which means 3 seconds, so you just need to increase that value at 4000-5000 or any other value.

Thanks!

Hi

Please provide your site url so I can inspect this closer and get back to you with a more accurate answer.
Thanks!

Hi

The theme can exclude only categories from being displayed in a block, not tags. You can exclude a category by adding it’s id i this field like here: http://screencast.com/t/MhrLJTxQL6 To get the category id follow this link: http://screencast.com/t/UylArpEhk
Also you can use theme’s unique article options to avid having duplicate posts on page: http://screencast.com/t/wWqhUUi1kT

Thanks!

Hi

To get the shortcode for each element from Visual Composer follow this steps:
– add on a blank page the required element http://screencast.com/t/Mp2WYR2Iu
– copy this code and paste it where you want to display the shortcode: http://screencast.com/t/KdEWJSlC
Here is an example for category page: http://screencast.com/t/O5tzxRtJGB0 – http://screencast.com/t/s4zuPUwcG8kN

Thanks!

Hi

If you’re referring at foster style 1 uses a predefined style from the theme. The file which generate that footer style is td_footer_template_1.php: http://screencast.com/t/klt0taKl

Thanks!

Hi

Theme’s css works fine on your site even if is re-size the browser window, you just need to refresh the page: http://screencast.com/t/tHj9TtUCe – http://screencast.com/t/BYvfe2wsdFm4 – http://screencast.com/t/5jLNuazkcjYy
I gave you that css to change the header container display in order to have the top part clickable. The css works fine and does not affect the ad’s display.
Keep in mind that all this customizations require lots of tests in order to work fine in all situations. We can’t offer custom work at the moment so if you need custom services and you’rte not aware of the steps you need to take in this regard my advice is a developer or a freelancer to do customize your site for you.
We can offer support for anything related with theme’s functionality, how its features works and if is necessary also we offer fixes for any bug related with the theme. Any other customizations fall beyond the support can offer you.

Thanks for your message and for your understanding!