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I love to drive fast cars and to play Need for Speed! I enjoy to help customers tweak their websites for high performance! I’m a proud member of the tagDiv support team!
Andrei L.
tagDiv Member

Hi

Sorry for that, I’ve made a mistake.
Replace the above code with this one, it will make the menu centered only for desktop and tablets:

@media(min-width: 768px){
.td-header-style-7 .sf-menu {
display: table !important;
float: none;
margin-left: auto;
margin-right: auto;
}
}

Thanks!

Andrei L.
tagDiv Member

Hi

Tanks for reporting this. I’ve made some tests on my side and got the same behavior. As a temporary solution you can replace the code from td_module_15.php file with this one: http://screencast.com/t/ma5ogTxEhttp://pastebin.com/vhXnQgGr
I also forward this to theme’s developers and they will try to find a fix for it in shortest time possible.

Thanks!

Andrei L.
tagDiv Member

Hi
Replied you via mail.
Thanks!

Andrei L.
tagDiv Member

Hi

Try using media queries to make the css only for mobile and tablets. The code should look like this:

@media(min-width: 768px){
.td-header-style-7 .sf-menu {
display: table;
float: none;
margin-left: auto;
margin-right: auto;
}
}

Thanks!

Andrei L.
tagDiv Member

Hi

If the call to ajax file it’s made properly the settings should be saved fine. The path to file it’s http://.yoursiteurl.com/wp-admin/admin-ajax.php
Thanks!

Andrei L.
tagDiv Member

Hi

After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme, also older version of VC won’t work with it. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at current version available on themeforest, also update Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

I hope this helps.
Thanks!

Andrei L.
tagDiv Member

Hi

The links are controlled by wordpress and the theme does not affect them. The theme only uses the images depending by need but does not affect theirs urls.
Thanks!

Andrei L.
tagDiv Member

Hi

To add new post types you will have to edit theme’s core files and add some code there. For more detail please check this link: https://codex.wordpress.org/Function_Reference/register_post_type Note that adding new post types it’s a task which involve good coding skills and also some customizations.
If you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you as we can’t offer customization services at the moment.

Thanks!

Andrei L.
tagDiv Member

Hi

Check this topic for more details in this regard: https://forum.tagdiv.com/topic/i-can-put-a-specific-page-completely-wide/ There I’ve offered a solution how to hide footer part from some specific pages. You can use a similar code for header part that you want to hide.

Thanks!

Andrei L.
tagDiv Member

Hi

Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

Andrei L.
tagDiv Member

Hi

You have to edit td_module_related_posts.php file and change the thumb used in get_image function: http://screencast.com/t/Gn4kzsYf Make sure you add a thumb registered in td_config.php: http://screencast.com/t/54QSDoL2mQl Also you may need some css customizations for module’s layout. The css code can be added in theme panel > custom css section.

Thanks!

Andrei L.
tagDiv Member

Hi

When you hit save settings button the theme send a request to admin-ajax.php file. When this files it’s requested many times it may be treated as a thread and banned.
Let us know how it goes and if the problem persist after you contact the server administrator please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Andrei L.
tagDiv Member

Hi

You can address us at contact@tacdiv.com with your login details and also give us ftp access so we can have a closer look to files structure and we will get back to you in shortest time.
Thanks!

Andrei L.
tagDiv Member

Hi

Try to deactivate all plugins except Visual Composer, clear all caches then test again. Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Andrei L.
tagDiv Member

Hi

The indicated site uses Newspaper theme and a custom html structure for indicated row. It uses a stretched row but with Newsmag this is not possible because it’s grid does not allow a full width row.

Thanks!

Andrei L.
tagDiv Member

Hi

I forgot to mention that you have to regenerate the thumbs after you change the values in td_config.php. If the plugin retina 2x does not work that it’s the only way to increase them image’s quality for mobile.
Also I’ve checked you site and it works fine on both mobile and desktop devices, also you don’t have any error messages in browser’s console: http://screencast.com/t/RKKy0u2lUMP
Note that if you load bigger images on mobile the site’s page speed will be affected a bit as the page size it’s bigger.

Thanks!

Andrei L.
tagDiv Member

Hi

Theme’s post templates weren’t designed to display the avatar image on top of the post, only in author box at post’s end. To achieve that you have to edit get_author() function from td_module_single_base.php file: http://screencast.com/t/VxmdgrsFK You can use a similar implementation with the one from author box function: http://screencast.com/t/UoCQpobL7EG but image’s style must be changed a bit depending by pot template.

Thanks!

Andrei L.
tagDiv Member

Hi

You can use a custom css to color the post tiles red, here is an example: http://screencast.com/t/Z3zzAGt4J

.td_block_10 .entry-title a{
color: red;
}

Thanks!

Andrei L.
tagDiv Member

Hi

Please address us in English as we don’t speak Spanish and it’s hard to understand your requests.
Also I’ve checked your site and it’s displayed fine now: http://screencast.com/t/nuuZQK2Hhc

If you still need assistance please provide more details about your issue.
Thanks!

Andrei L.
tagDiv Member

Hi

Please provide more details about your issue as I have troubles understanding you. Also provide your site url so I can inspect it closer and get back to you with a more accurate answer.
Meanwhile make sure you have updated the theme and Visual Composer plugin according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ Also check these links for more details about how to build a homepage: https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/https://forum.tagdiv.com/newsmag-homepage-how-to-build-and-set-it/

Thanks!

Andrei L.
tagDiv Member

Hi

Glad you have managed to solve this.
Thanks for letting us know and also for posting your solution here so others can benefit from it.

Have a nice day!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and the theme seems to work fine. I assume that the feature image is not displayed on posts create with style 4 because it’s deactivated from Theme panel. Try to enable the featured image for posts from theme panel > post settings: http://screencast.com/t/lBdvNrBJN7 clear all caches then test again.

Thanks!

Andrei L.
tagDiv Member

Hi

Please provide a link where I can inspect this as I need to take a closer look to this issue.
Thanks!

Andrei L.
tagDiv Member

Hi

Please provide a link where we can inspect this issue and we will get back to you as soon as possible.
Thanks!

Andrei L.
tagDiv Member

HI

Theme’s post templates we’re not designed to work on pages even if you try to convert from a post type to another.
Also I am not very sure what you’re trying to do as post template 6 does not have any breadcrumbs in it’s structure. The functions which generate the breadcrumbs can be found in td_page_generator.php file: http://screencast.com/t/Tznd54sODR so you can call them on pages as they are called on single posts: http://screencast.com/t/OQE6JTevT

If this is not what you mean please provide more detail about what you’re trying to do so I can get back to you with a more accurate answer.
Thanks!

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