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I love to drive fast cars and to play Need for Speed! I enjoy to help customers tweak their websites for high performance! I’m a proud member of the tagDiv support team!
Andrei L.
tagDiv Member

Hi

Unfortunately the theme does not have an option to deactivate the modal image only for mobile. This can’t be done easily as the effect it’s generated by js and are required some customizations in order to achieve the desired result.

Thanks!

Andrei L.
tagDiv Member

Hi

There is no much we can’t do in this regard as the images loaded on mobile are the same as on desktop. A possible solution would be to increase the thumbs sizes but this may affect page’s layout in some cases. To increase the thumb size you have to edit td_config.php and increase the indicated values for each thumb used on the page: http://screencast.com/t/I3pS7B8kt2l
You can also try a plugin like Retina 2x which increase the image resolution for mobile. From our reports this plugin works fine with the theme.

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and the images are displayed fine now. If you still need asistance on this please provide more details and we will get back to you in shortest time.

Thanks!

Andrei L.
tagDiv Member

Hi

The images displayed on related posts block have a fixed size which can’t be easily changed because block’s layout will be affected. Related article block was intent to display 3 or 5 posts depending by sidebar. To change the image size you’ll need a different value for the post number and also a different module.

Thanks!

Andrei L.
tagDiv Member

Hi

Please make sure that you have the admin bar enabled from user profile settings: http://screencast.com/t/39n7AbMHC Also check if you have any plugin which may hide that menu bar.

Thanks!

Andrei L.
tagDiv Member

Hi

Try to update the plugin from the file provided here: http://cdn.tagdiv.com/wp-content/uploads/2016/05/td-social-counter.zip clear all caches then test again.

Thanks!

Andrei L.
tagDiv Member

Hi

Yes this can be done via css and this is an example for block 4:

.td_block_4 .td-post-date, .td_block_4 .td-post-author-name span{
display: none;
}

If you want to do it for other blocks just change block’s class, for example for block 2 you will have to use td_block_2.

Thanks!

Andrei L.
tagDiv Member

Hi

The html structure it’s generated by php combined with some custom css. It won’t work just as copy/paste because there are required some adjustments.
Thanks for your suggestion, I’ve added it on our list and when the time comes theme’s developers will consider it. However it may take some time because we have a very long lists with feature requests and we have to chose carefully what to implement.

Thanks!

Andrei L.
tagDiv Member

Hi

That happens because in some situation the same thumb it’s displayed in a bigger container than on desktop. In these situations the image it’s stretched with css and its quality it’s lower.
Try to increase the value of WordPress’s compression following this link: http://www.wpbeginner.com/wp-tutorials/how-to-increase-or-decrease-wordpress-jpeg-image-compression/ then regenerate the thumbnails: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ and test the site again.

Thanks!

Andrei L.
tagDiv Member

Hi

The code works fine on my side even if I’ve added the code for two ads: http://screencast.com/t/KBU7trul1MBN I’ve used this code to get the previous result: http://pastebin.com/uU5mfpsM and this css: http://pastebin.com/FUGduV2h
Make sure you added the code properly, clear the cache memory then test again.

Thanks!

Andrei L.
tagDiv Member

Hi

Try this css: http://screencast.com/t/zf8IWxX7nyxl

#wpstats{
display: none;
}
.td-sub-footer-container .td-pb-row{
width: 1021px;
margin-left: auto;
margin-right: auto;
}

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and the header ad it’s displayed now: http://screencast.com/t/saNjNhMqj However header’s layout it’s changed a bit but it can be corrected by adjusting this css that you added in child theme: http://screencast.com/t/kDS00CVR

Thanks!

Andrei L.
tagDiv Member

Hi

Try to deactivate all plugins except Visual Composer, clear all caches then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Andrei L.
tagDiv Member

Hi

You have to insert the shortcode inside one the main header container. Replace the above code with this one, it should work fine: http://pastebin.com/h6uPtf3G

Thanks!

Andrei L.
tagDiv Member

Hi

The homepage post have a fixed height and cannot be changed easily as it functionality depends by it. We need that fixed value because js calculate the scroll down distance when this button it’s clicked: http://screencast.com/t/Eg78bium6

Thanks!

Andrei L.
tagDiv Member

Hi

We use a custom structure for our page. There is not a template which automatically generate that layout so we made it with a custom html structure. The layout which can be achieved without modifying the code can be seen on our demos: http://demo.tagdiv.com/newsmag/ To replicate the same layout as on our blog you’ll need to customize the theme. We can’t offer customization services at the moment so if you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Andrei L.
tagDiv Member

Hi

If the panel works fine social networks should be saved as well. Have you tried with a different header style to check if the icons are displayed? If the social icons are not saved try to deactivate all plugin except Visual Composer, clear all caches, purge cdn files if you’re using then test again.

Thanks!

Andrei L.
tagDiv Member

Hi

This happens because of theme’s grid which include that borders. A possible solution would be to remove all borders. Try this css in theme panel > custom code > custom css to remove the borders:

.td-pb-row [class*="td-pb-span"] {
border-width: 0px;
}
.td-container-border:after {
width: 0;
}

Thanks!

Andrei L.
tagDiv Member

Hi

Sorry for the delay, I’ve missed your pot when I’ve posted previous answer.
Please make sure that the ad-code it’s correct as from what I can see from the image data-ad-slot parameter is missing. Also if you want to use it as page level ad the implementation it’s a bit different. For more details in this regard please check this topic: https://forum.tagdiv.com/topic/page-level-ads-problems/

I hope this helps.
Thanks!

Andrei L.
tagDiv Member

Hi

Usually this happens because of Photon module from Jetpack plugin. Try to deactivate all plugins except Visual Composer, clear all caches then test the site again.

Thanks!

Andrei L.
tagDiv Member

Hi

The comment system it’s managed by WordPress and the theme can’t change it’s functionality. IF you keep the manual approval enabled that message will be displayed because this is wp’s implementation.

Thanks!

Andrei L.
tagDiv Member

Hi

The theme allow to edit it’s header styles from child theme. For more details in this regard please check this link: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks!

Andrei L.
tagDiv Member

Hi

Unfortunately there is no alternative for the moment. Current html structure of the menu does not allow implementing a solution for this issue. We consider changing that structure in future but I can’t say anything for sure as this is a very difficult task which requires a new approach for the menu.

Thanks!

Andrei L.
tagDiv Member

Hi

Try to deactivate the manual approval for comments so they will be posted instantly without an approval from site’s administrator: http://screencast.com/t/HOu213Pl

Thanks!

Andrei L.
tagDiv Member

Hi

You have to edit the file corresponding with header style used and add this code: http://screencast.com/t/u0c4ifVa66Xo

    <?php
    if (!is_front_page()){
        echo do_shortcode('[vc_row][vc_column][td_block_trending_now][/vc_column][/vc_row]');
    }
     ?>

Thanks!

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