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Bettina
tagDiv Staff

Hello!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello Ana!

If the problem persists, then please let us know!

Thank you!

Bettina
tagDiv Staff

Hello @acdcadaptor !

Here you can remove/set a picture for mobile menu background: https://www.screencast.com/t/x3Xrln2b88x
And the background color here: https://www.screencast.com/t/PbU3hQpDqHh
The opacity of the mobile modal can be changed from Theme panel -> Background -> Mobile menu/search background: https://www.screencast.com/t/hcRoHastuO -> https://www.screencast.com/t/SQapAaaiLRwY
Please provide more information about your issue, so I can help you efficiently.

Thank you!

Bettina
tagDiv Staff

Hello!

Did you solve your issue?

Thank you!

Bettina
tagDiv Staff

Hello Peter!

Take a look here in this video for example where I build 6 columns: https://www.screencast.com/t/mZ2c5XamTFN

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @central!

You can add a link by using a button or a href inside the inline text element. Place the elements and set them as inline to be to the right of the other elements.

Thank you!

Bettina
tagDiv Staff

Hello @central!

If that element from above is a block title, then you cannot add any element between them.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @chrisspread!

If you sent an email, then we will take a look and try to help you as soon as possible.

Please be patient!
Thank you!

Bettina
tagDiv Staff

Hello @havard2k !

Yes. Download them and add them as custom font files.

Thank you!

Bettina
tagDiv Staff

Hello @contatovaldemiraraujo!

If you use a cloud template, then you can edit it with the TagDiv Composer. 
Clear the cache and check the results!
Test by deactivating ALL plugins except tagDiv; additionally, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Check out the guide: https://forum.tagdiv.com/unique-articles/.

Thank you!

Bettina
tagDiv Staff

Hello Ana!

Set up your thumbs from Newspaper -> Theme panel -> Block settings -> Thumbs on modules/blocks. If you deactivate a dimension from there, next time when you will upload an image, it will not be resized to that dimension.
After changing the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thank you!

Bettina
tagDiv Staff

Hello @havard2k !

Yes. I agree with you that the guide is a bit misleading. But the truth is that the fonts are not stocked in the theme files. 

Thank you!

Bettina
tagDiv Staff

Hello @tassos!

This issue is due to the caching tools you’re using! Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello @tassos!

We need to investigate this issue.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
– provide more details(screenshots/video) about the issue

Thank you!

Bettina
tagDiv Staff

Hello @opes!

This is a cache issue.
Delete the cache plugin that you use and check the results.

Thank you!

Bettina
tagDiv Staff

Hello @insumedical!

Change the values for the sticky header too.

Thank you!

Bettina
tagDiv Staff

Hello @Gary_Port !

This site can’t be reached. Make it global, please, or check if you do not have the mobile theme plugin or AMP installed.

Thank you!

Bettina
tagDiv Staff

Hello @havard2k !

If you turn off Google Fonts, then you need to use custom font files. The default fonts come from Google Fonts; they are not included in the theme files.

Thank you!

Bettina
tagDiv Staff

Hello @mexa!

Make sure you have the header set as global. Also, make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
– more information about this issue

Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello @mir!

In order to have the menu aligned as in the demo, please clear the mega menu from your subitem. Save the menu and check the results.

Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you!

Bettina
tagDiv Staff

Hello!

Edit the page with the Tagdiv Composer and add the element called “Taxonomy Description” in order to display the Specialties description.
Edit them from Cloud Templates -> CPT/Taxonomies.
Unfortunately, you cannot change the values because they were created in this mode in the CPT UI. In order to change them, you need to build them again.

Thank you!

Bettina
tagDiv Staff

Hello @bogmart !

Unfortunately, I have no ETA right now.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello @ribhusingh!

They are working. Which issues are you encountering there? Please provide more information, such as screenshots or videos, so I can help you efficiently.
Please install the opt-in builder because you use some elements from that plugin. (Newspaper > Plugins)

Thank you!

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