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Bettina
tagDiv Staff

Hello!

This error will be solved in the next update.
We’re sorry for the inconvenience!

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

If you use a cloud template, please ensure you’ve deleted the sign-in shortcode.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, it won’t work.
We have three options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Bettina
tagDiv Staff

Hello!

Add a margin value to the elements row in the CSS tab so that you can select the news ticker. If the news ticker is localized in the first content row, temporarily deactivate the header from the website manager.

Thank you!

Bettina
tagDiv Staff

Hello!

Check this guide: https://forum.tagdiv.com/ads-adsense-overview/
If you want to use auto ads (which are displayed randomly on your website), then they should be placed once in the Theme Panel -> Analytics/JS Codes.

Thank you!

Bettina
tagDiv Staff

Hello!

A workaround there could be to use the ACF plugin.

Thank you!

Bettina
tagDiv Staff

Hello!

In the latest version, we treat onkky a security issue: https://tagdiv.com/newspaper-changelog/
Does the problem persist in the previous version too?
A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better.

Thank you!

Bettina
tagDiv Staff

Hello!

I’ll add this request to our improvement list!

Thank you!

Bettina
tagDiv Staff

Hello!

First, make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you

We’ll check and try to help you as soon as possible!

Thank you!

Bettina
tagDiv Staff

Hello!

There is no option to make it required. On the form, you can specify the criteria IDs. Documentation here: https://forum.tagdiv.com/user-reviews/

Thank you!

Bettina
tagDiv Staff

Hello!

To avoid misunderstandings, please provide more information(screenshots/video) about the issue and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

There is only one option per shortcode. A workaround could be to add another shortcode https://app.screencast.com/Z1IXZiQp8nNyO, display only the custom icon, and make it inline: https://app.screencast.com/9D6TxPyg6WTNM

Thank you!

Bettina
tagDiv Staff

Hello!

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
I’ll check and try to help you!

Thank you!

Bettina
tagDiv Staff

Hello!

Do you mean the background color?

Thank you!

Bettina
tagDiv Staff

Hello!

If you sent an email, we will review it and try to help you as soon as possible.
Please be patient!

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

I’m sorry, but I’m not sure what model means. I mean to delete the shortcode of the featured image that our theme displays in the article. Any other custom section is yours; the theme settings can not interfere with the extra code.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

So, do they look good in the tagdiv Composer? Then it means an extra plugin interferes there.

Thank you!

Bettina
tagDiv Staff

Hello!

Duplicate the footer template: https://app.screencast.com/U8CVFgKnZAvgu -one should be sticky and one, normal. Assign the sticky footer only to that page from the Website Manager: https://forum.tagdiv.com/tagdiv-composer-website-manager/ -> https://app.screencast.com/UEb081jA23ZAg

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

I think we discussed about this here: https://forum.tagdiv.com/topic/change-my-newspaper-theme-license-to-another-new-domain/ right?
Please note that one license can be assigned only on one website.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes. Exactly!

Thank you!

Bettina
tagDiv Staff

Hello!

Follow these steps: https://app.screencast.com/wz2MUuC24wjbF -> https://app.screencast.com/eMNOYlwP5pFhx

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, you can’t with the tagdiv Composer. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer, and view the page to see the changes. Also, we have shortcodes like RAW HTML and RAW CSS.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, you can choose from the 3 types of reviews. More info here: https://forum.tagdiv.com/reviews-2/

Thank you!

Bettina
tagDiv Staff

Hello!

It’s possible, but you can not change how the buttons work. You should add the plans button and price shortcodes to the page with the form. When users click the plans button, they will be redirected to the checkout page. Also, when they click on the submit button from the form, the page will refresh and write a message like the form was submitted.

Thank you!

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