Hello!

Can you let us know what exactly you need to achieve? You can use the default version if you do not edit the page with the tagdiv composer. Check the guide: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Thank you!

Hello!

Change the place of that ad box shortcode and check the settings in the ad box, so you won’t have any width set up.

Thank you!

Hello!

Admin Bar is not our plugin.

Thank you!

Hello!

To avoid misunderstandings, please provide more information(screenshots/video) about the issue and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

Check this guide: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More about mega menu functionalities here: https://forum.tagdiv.com/mega-menu/
Check out this guide about a page mega menu: https://forum.tagdiv.com/page-menu/
Simple menu: https://forum.tagdiv.com/main-menu/
Modal popup: https://forum.tagdiv.com/modal-popup/

I hope that helps you!

Thank you!

Hello!

Don’t you have any backup to put on?

Thank you!

Hello!

I can’t log in to your website. However, you can provide the correct data login via email.
Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you

We’ll check and try to help you as soon as possible!

Thank you!

Hello!

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
We’ll check and try to help you!

Thank you!

Hello Aline!

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
We’ll check and try to help you!

Thank you!

Hello!

We should investigate this issue further.

Thank you for understanding!

Hello!

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
We’ll check and try to help you!

Thank you!

Hello!

I’m not sure what you need to achieve. But the tagdiv Composer works as in that guide.

Thank you!

Hello!

Check this guide:https://forum.tagdiv.com/weather-widget/

I hope that helps you!

Thank you!

Hello!

Strange! Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Hello!

That option verifies if the email is written correctly, nothing else: https://app.screencast.com/q7BRoVweia3tN

Thank you!

Hello!

Did you update the theme to version 12.7, and the issue is still there? Please deactivate and delete the tagdiv Composer plugin, clear the cache, and install it again.

Thank you!

Hello!

It works after two clicks on play. Check the documentation about mobile pages here: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
You should assign a mobile page for each template.

Thank you!

Hello!

We will investigate it further.

Thank you for letting us know!

Hello!

Unfortunately, no. Please check the documentation here: https://forum.tagdiv.com/article-ads/

Thank you!

Hello!

Please edit the post template with the tagdiv Composer and make sure you have the Single Post Comments shortcode.
Check this helpful guide: https://forum.tagdiv.com/enabledisable-comments/

Thank you!

Hello Lamiaa!

You can add a new page and a button with different links. For example, the link to the switching plans allows them to choose and subscribe to different plans.
You can display the available credits: https://forum.tagdiv.com/credit-system/

I hope that helps you!

Thank you!

Hello Lamiaa!

The Publishing limits mean how many articles the user can post or publish with the help of this form: https://forum.tagdiv.com/create-frontend-submission-form/

Thank you!

Hello Lamiaa!

Unfortunately, no.
For any other customization, please get in touch with our custom work team, and they can help you: https://tagdiv.com/premium-customization-services/.

I appreciate your understanding!

Hello @nubet !

Make sure your plugins are up to date: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
If the plugins are still deactivating, then make a test and deactivate ALL plugins except the tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Thank you!

Hello!

Please check if all your settings are still there and set up correctly. The update shouldn’t affect the fonts. Ensure it is not caused by a caching tool you’re using.

Thank you!