Hello @Tinystepsbabyclub!

You need to add code there. Check also our guide from here: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thank you!

Hello!

There is no default sizes for the images used in posts. The size that you upload is also the size which is displayed in the post.

Thank you!

Hello!

Please check if you have this setting enabled: https://www.screencast.com/t/j2rkeGEsWtT
Also, please check if you have a plugin conflict.
Let me know about your results!

Thank you!

Hello!

Edit that page with TagDiv Composer, select the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ;
In this page you can paste the row which you created on desktop version.

Thank you!

Hello!

Please update our theme and plugins also:
https://forum.tagdiv.com/how-to-update-the-theme-2/
I recommend you to update the theme via file transfer, so that you don’t face any error.

Thank you!

Hello!

Yes, you are right. After deactivate the plugin, you will have the responsive version and you should have the same design like desktop version.

Thank you!

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot, more information and an url to your website ?

Thank you!

Hello!

Please provide me a screenshot or your website link to inspect more this issue in order to help you.

Thank you!

Hello!

In our theme, we have 2 elements called “Column text” and “Text with title” : https://www.screencast.com/t/vOPiUhxkK
If you click on Edit content, you will have a page where you can add text and format it.
I hope this will help you!

Thank you!

Hello!

Please increase your memory limit by following our guide: https://forum.tagdiv.com/system-status-parameters-guide/
Also, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know about your results!

Thank you!

Hello!

We replied to your email. Please check if you get the response.

Thank you!

Hello!

Unfortunately, there is no setting for this at the moment.
One solution for that could be to write and extra class for the element like this: https://www.screencast.com/t/buzPbH76 ; and then write a css code : https://www.screencast.com/t/K0QkTDdA
After applying this custom css code there, the only element which has that class will have underline.

Thank you!

Hello!

If you have default post template, then you can edit from here: https://www.screencast.com/t/mjfVG9O1rfHD

Thank you!

Hello!

Your mail was in the spam folder.
Our team will reply to you as soon as possible!

Thank you!

Hello!

I’m sorry for misunderstanding.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

1. All headings are not there automatically, you have to add them in Gutenberg editor when you edit a post.
2. In our theme you can change the template of the posts by importing/creating a cloud template for category, posts, etc.

Thank you!

Hello!

One solution for this could be to use different header template like “Block Header 2”, check this screenshot: https://www.screencast.com/t/2qqZzOUGX
Hope that helps you!

Thank you!

Hello!

This is the way how it works, you can not automatically copy the settings from the normal header to the sticky header. You need to do it individually.

Sorry for the inconvenience!

Thank you!

Hello!

I’m sorry that you could not achieve what you need with our theme.
You can request a refund here: https://themeforest.net/refund_requests/new and we will approve it as soon as possible and Envato will refund your money.

Thank you for your understanding!

Hello!

Could you provide me a screenshot from your mobile with that incorrect font?

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Hello!

Unfortunately, you can not exclude a tag and it’s not working like categories.

Thank you for your understanding!

Hello!

You can add how many ads you can see if you access Newspaper -> Theme panel -> Mobile Theme -> Mobile ads: https://www.screencast.com/t/gsCMZSytz9
In the Article ads you can select after how many paragraphs the ad is displayed.
Hope that helps you!

Thank you!

Hello!

Unfortunately, this function is not available in our theme at the moment to suit your needs.
One solution for this is to try creating a special category and put your important posts there, then you can filter by that category.

Thank you for your understanding!

Hello!

The mobile theme requires the “265×198” and the “741×486” thumbnail sizes in order to show the featured images properly. Unfortunately, there is no setting to add new sizes.

This can be found in here: https://www.screencast.com/t/N18dR3qZrh

After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

Thank you!