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Hello,

The head tag is found in header.php here: https://www.screencast.com/t/2noeCTl9Z That is where the code should be implemented.

Thank you!

Hello,

Unfortunately there is no updated version of the tutorial. The same general settings apply though. For any extra information on what the new settings provide, check the official plugin documentation. We just offered a guideline on how to use it with our theme.

Thank you!

Hello,

The mobile theme will show the same menu style as the responsive mobile menu. It is just a different menu. You have to create a new menu or assign an existing one for the mobile template. There will be a new option in the menus section of wordpress.

The articles and categories will remain unchanged.

Thank you!

Hello,

You can make this change in the tagdiv composer. Here is an example. If I want to hide a specific block on mobile:
access the block settings under css and then activate the mobile view: https://www.screencast.com/t/A7Rcyl2uk
then simply select hide from the display property: https://www.screencast.com/t/Mk03H6HGXzmL

Thank you!

Hello,

The mobile theme will not render an any shortcodes if this is what you are trying to achieve. It was built to ignore shortcodes. The main mobile theme page is found here: https://www.screencast.com/t/GFMYdhxYO

Thank you!

Whatsapp and viber are mobile apps. You get an error when you try to share via whatsapp or viber and are not a device that has the mobile app Installed.

Thanks

Hello,

If the category description is the one you are looking ro remove from different category pages, you will have to edit the category template files and wrap them in a condition to only show up on the main page: https://www.screencast.com/t/HevMlIvA

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

That code does not come from our theme. Please check your plugions and clear all caching after you disable them.

Thank you!

Hi,

Please try to refer to these links here -> https://forum.tagdiv.com/topic/call-to-undefined-function-get_header/ and https://forum.tagdiv.com/topic/site-not-reachable/ and follow the steps which have been given there to solve your problem.

Hope this helps!

Hello,

Please contact google and ask about why this happens. If you implemented the code properly, it should work fine.
You simply paste the analytics code in the theme panel analytics section. Maybe it takes a while as mentioned above by thetroglodyte

Thanks.

Hello,

Please check the widgets section of WordPress under appearance->widgets

Thank you!

Hello,

Sorry but our theme does not have any option to show the desktop menu on mobile devices. There is no simple solution to disable the mobile menu. Sorry

Thanks.

replied via email
Thanks.

Hello,

1. Please provide examples of what style you are referring to. Please paste a link to your page and mention what is wrong sith the styling.

2. A sidebar on a page is assigned through the taghdiv composer on a split row. Either add elements directly or use a widget sidebar element.

3. The featured image is never visible on pages. On our demo it is a single image element, not a featured images set in wordpress.

4. You could remove that text if needed. That is displayed when there is no content in that element. It would require a modification to the text with title element, like this
– https://www.screencast.com/t/wRcj94sjbmN
– https://www.screencast.com/t/F8oNaAY8o
– https://www.screencast.com/t/HEnp2eWxx

Thanks

Hello,

Sorry but our theme does not have such capabilities. You can maybe find plugins that can provide this functionality.

Thank you!

Hello,
We are sorry for the inconvenience but the images are sample images. The pizza is on a food recipe element. Sorry but if you feel you cannot use the theme because of our sample images, please request a refund here: https://themeforest.net/refund_requests/new and we will provide it. If you want to change the images, you can do it with custom modifications.

Thank you!

The scroll to top button has been hidden on mobile devices by default.
If you want to enable it you must use this custom css in the theme panel-> custom css box:
@media (max-width: 767px) {
.td-scroll-up {
display: block;
}}

Thanks.

Hello,

This issue happens because you use visual composer on posts and the current version of the theme activates the tagdiv composer automatically. Please do not use both visual composer and tagdiv composer at the same time. Visual composer was never meant to be used on posts in our theme as mentioned here: https://forum.tagdiv.com/how-to-use-visual-composer/
If you want to switch from visual composer to the tagdiv composer, please use this guide: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thank you!

Hello,

Please try to reinstall the theme and the multi-purpose plugin and make sure you keep the theme name intact. Do not change the theme name.
If you use a child theme please make sure you test with the main theme as well.

Thank you!

Hello,

Please do not copy shortcodes from vc into the tagdiv composer as it will not work properly. You have to re-create the pages adding elements to the page in the front-end builder. The tagdiv composer has it;s own shortcodes and button implementation. Please check the tagdiv composer button element: https://www.screencast.com/t/MuyEM7Zbbw

Thank you!

Hello,

You can use up to version 7.1.0.
Do not go above 7.1.0 for the moment.
Any version of php 7 up until 7.1.0 is OK

Thank you!

Hello,

Yes, you can. Please read this guide: https://forum.tagdiv.com/block-settings-guide/ and check the filtering settings.

Thank you!

If you have any further questions please open a new topic on our official support forum at https://forum.tagdiv.com/forum/newspaper/
The comments section here is destined for presale questions.

Thank you!