Hello,

Sorry but our theme does not have an option to show the tags on blocks. It can only be made with custom modifications. A new function must be created that can show the post tags. Unfortunately there is no easy solution I can provide in this regard, Sorry.

Thanks.

Hello,

Please first try to remove all of it and see if the problem is gone.
I see a code that affects this class like so:
.td-sml-current-item-nr{
position: absolute;
top: -45px;
left: -42px;
width: 90px;
height: 90px;
line-height: 85px;
border-radius: 50%;
border: solid .3em #2D9EDD;
box-shadow: 0 2px 10px rgba(30,30,30,.2);
background-color: #fff;
text-align: center;
color: rgb(45, 158, 221);}

That part of the code must be removed if you want the original style back

Thank you!

Hello,

Please contact your host and have them unblock admin-ajax.php or any other blocked files that could not get through from the server.
Also try to disable all plugins as plugin conflicts can also affect the theme panel

If the issue is still there afterwards, please create a full back-up of your install and provide wp-admin and ftp access via contact@tagdiv.com so we can login and investigate.

If you do contact us via email, make sure you post a link to this topic so we can identify you.

Thanks.

Hello,

It is always recommended to make a full back-up of your site before attempting such a big update. I also recommend creating a duplicate of your site on a subdomain and apply the update there so if anything goes wrong, you will not affect the live site. If you used VC on posts, then you will not be able to use the tagdiv composer so you should disable it (it activates automatically when updating) You should also make sure you update the plugins as well. Plugins that come with the theme will not update automatically so you have to disable and delete them and then install them again from the main theme package.

Thank you!

Hello,

Replied in this topic: https://forum.tagdiv.com/topic/wpbakery-page-builder/ there is no need to create multiple topics with the same issue.

Thanks.

Hello,

This is most likely because of the cache plugin. The post views will no longer work properly when cache is enabled. This is why we created this option: https://www.screencast.com/t/2sdfDH9n2xQG

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

It depends on how it was implemented. It could be added directly to the page or in the widgets area as I have mentioned above. Please check this guide: https://codex.wordpress.org/Sidebars

Thank you!

Hi, Glad you found a solution.
Have a great day.

Hello,

You use visual composer on posts Here is the code from the inspector on that post: https://www.screencast.com/t/toQpYPoF
That is why it now behaves like so
If you are not sure if you use vc on posts, simply disable vc and check the post again. If you see shortcodes on your post, then it was created using VC.
In this case you have 2 options
Option 1: disable the tagdiv composer and use vc just as before. (the new tagdiv composer activates automatically on a new theme update so you have to manually disable it)
Option 2: Remove any vc elements from your posts and start using the tagdiv composer and no longer use a page builder to create your posts.

Thank you!

Hello,

Yes indeed amp implementation in our theme is on they way, but for the moment i can;t say for sure if it will work together with the mobile theme or not. It is still in development and a final decision was not taken in this regard.
I’m not sure what featured images you are referring to for categories though. A category does not have a featured image in our theme. Please provide an example of the immage you are referring to so I can provide the proper code.

Thank you!

Hello,

Try to use php version 7.0 but do not go beyond 7.1.0 as we have not tested above php 7.1

Thank you!

Hello,

Our theme uses a custom excerpt for the modules and blocks. It is an automatic cutting system so if you plan on using an excerpt variable in seo yoast you will probably have to add an excerpt to your post in WordPress in the excerpt field for each post: https://www.screencast.com/t/uq4A4npCpx

Thank you!

Hello,

The size comes from the iframe itself. The theme has no control over the iframe sizes. I cannot use the code on my end though as I do not have permission so it’s impossible for me to try it on my end. Please provide a link to your site so I can inspect the iframe.

Thank you!

Hello,

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Thanks.

ello,

We know of 3 possible causes for this issue.

1) The wp super cache setting to cache page. Please only use these settings in wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use any other cache plugin, make sure you do not cache pages for known users or for logged in users depending on the plugin setting.

2) Do not use this setting in seo by yoast: https://www.screencast.com/t/n8Cc35EofLh

3) Editing a page that was previously built with another page builder.
You need to edit the page with the builder it was initially created with. Do not edit a page with tagdiv composer if it was not originally built with it. If you created your page in visual composer and then switched to our own page builder, you will have to re-create that page

Thanks

Hello,

VPBakery page builder = Visual composer. They simply changed names in the current version of the plugin.
If you use visual composer on posts, you will not be able to switch to the tagdiv composer as it cannot be used on posts. Visual composer as well was never tested or recommended to be used on posts as mentioned here: https://forum.tagdiv.com/how-to-use-visual-composer
If you already used it on all your posts then stick to visual composer for now as you will have to re-create all the posts to not use VC if you want to switch page builders.

Thank you!

Hello,

Please remove it from here: https://www.screencast.com/t/nLzTZU9VxZk
and from here: https://www.screencast.com/t/iahBEQJ6Ls
And it will not show up anymore.

Thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,
There is nothing for us to solve. You have to make the implementation on your install. On your server and wp install to be more exact. Please read this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you!

Hello,

You can add the link directly in the menu in the appearance menus section. Simply create a new menu item with a custom link.
As for the spacing in the date, sorry but the space character is ignored by the php function. It will not accept a space inside the function. You can add other characters but spacing is ignored.

Thanks.

Hello,

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Thanks.

Hello,

Sorry but if your editors have access to the theme post settings, then they have access to all the theme post settings. The theme does not feature any options to have just selective options show up. If you have rights to see the theme panel you have the rights to see all theme options. If not, you will see no theme options.

Thank you!

Hello,

Sorry but our theme does not have such a feature for the moment. You can try to use plugins that can provide a recaptcha feature but you will need custom modifications to ad it to the theme modal login, but unfortunately there is no solution we can provide in this regard. Sorry.

Thank you!

Hello,
Please add this custom css code in your theme panel-> custom css box:

.author-2 .author-box-wrap .desc{
margin-left:0;
}

Thank you!