Hello,
That functionality does not come from the theme. Our theme does not open multiple posts in the same screen. It depends on your wordpress install, settings, plugins..etc.
Please check your plugins or settings.
Thank you!

Hello,

We will help and be as specific as we can if you do the same though. What are those lines you are mentioning? Please add more info. A screenshot, a link to your site. I cannot provide a specific and precise answer based on general information.

Thank you!

Hello,

This is a common wordpress issue and not theme related. Any theme and any site using wordpress has this issue by default it is a wordpress limitation
https://demo.tagdiv.com/newspaper/page/344444

Thank you!

Hello,

Sorry but our theme does not have any rotating ads option. You can however use the “adrotate” plugin that can provide this functionality.

Thank you!

Hi,

It seems you do not have enough posts to populate more articles. Please make sure you filter the block so it has posts to load. Are you sure the filtering you use on your block provides more than the 10 posts shown now?
If this is not the case please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

hello,

Please switch to a wp default theme to see if the issue is still present. Our theme does not impact the content that can or cannot be inserted into a post. It could also be plugin related so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The translation server is not yet moved to https. We are working on it and will move to https as soon as possible. A possible solution ywuould be for you to translate wordpress to our language first and then contact us via email at contact@tagdiv.com and make a request for the .po and .mo files so your translation will be loaded locally and not through our server.

Thank you!

Ok.
We will investigate and come back with an answer with our findings via email.
Thank you!

Hi,
Your site does not use a thumbnail for images but rather the full image: https://www.screencast.com/t/8iDWOi9xa It cannot show up properly without the thumbnail. Please make sure thumbnails are active in the theme panel: https://www.screencast.com/t/bsiDuPK5F and regenerate your thumbnails afterwards.
Thank you!

Hello,
Sorry but we only tested the fb comments fort posts. There are 2 ways to implement the fb comments. Either you code it in like this topic suggests: https://forum.tagdiv.com/topic/facebook-comments-2/ or you use a fb comments plugin which will add all the needed markup. But I can;t say for sure about pages though. Sorry.
Thanks.

Hello,

Yes you can. You can use every resources that are provided in the theme package.

Thank you!

Please create a back-up to your Database and contact us via email at contact@tagdiv.com and provide a link to your website and wp-admin with administrator rights. Please also include a link to this topic so we can trace the email.
Thank you!

Well I cannot provide any solution until you provide a link to your site so I can see the issue and inspect it in the browser console. A screenshot does not allow me to do that.
Thank you!

Hello,

The category grid is not the same one as the homepage grid. The homepage will show 3 featured posts while the category page shows the first 3 posts from that category. There is no simple method to remove the top post from the mobile category pages. Sorry.

Thank you!

Hi,

Sorry but I can’t seem to find your site anymore. Please contact us via email at contact@tagdiv.com and provide a link to your site pointing at a woocommerce page where you want the font changed so I can inspect it and provide the proper css code.
You can also provide wp-admin in case we need access to the back-end though.

Thank you!

Hello,

If you already created it on the homepage, it should also work on any other page as well. Simply copy the shortcode for it in classic mode and text mode. The code you provided is incomplete and will not work. Make sure you copy all of the element code.

Thank you!

Hello,
Please provide a link to your site so I can inspect this issue. Does it happen on all mobile devices or only on these particular models you are referring to?
Thank you!

Hello,

If your site shows this icon: https://www.screencast.com/t/lXXTRldG then it simply means you did not add a featured image to your post: https://forum.tagdiv.com/featured-image/
Our theme requires featured images to show in blocks.

Thank you!

Hello,

These are warnings that in most cases could be ignored. As long as there are no errors, the site should be fine. You are testing with a php checker so they could not be errors on your site at all. This will detect all of the code and these could not show up anywhere. Nonetheless I will add this to our list for future updates and have a look. Unfortunately since the warning originate from the visual composer and revolution slider plugins, there will be little to be done from the theme’s side. We are not allowed to edit the plugin code as it will break our license agreement. Please make sure both plugins are up to date using the latest version of the theme (latest version of the plugins can be found in the latest version of the theme’s package)
Visual composer as well as revolution slider are working on adding compatibility for PHP 7 as can be seen here: https://www.screencast.com/t/RkeIneluV but there could be a few such warnings that were missed and will be updated in future versions. Warnings usually do not break the functionality.

Thank you!

Hello,

Please follow this topic: https://forum.tagdiv.com/topic/asking-about-twitter-issue/

Thank you!

Hello,

@vortihk Your problem with the menu originates from the implementation method used on the icons. Please do not use the css implementation. Use the html implementation. That means do not add a css class here: https://www.screencast.com/t/qaV280ypH Use the font awesome html implementation adding the code next to the menu item title.

@rmothie your problem is not the menu. You do not have a problem at all. It;s the default implementation of the mobile theme. You simply did not add mobile content for the pages. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

The font sizes for the modules used on categories can be changed from the theme fonts section: https://www.screencast.com/t/Bc04fFfNKQpc
If you are referring to the category description, you can change it with a css code you can add in the theme panel-> custom css box:
.td-category-description p{
font-size:20px;
font-family:verdana;
}

Thank you!

Hello,

Google doubleclick is a type of google ad so I’m not sure why it’s being detected on your end if you say you do not use any google ads. Our theme does not have any ad code if you do not place the ads yourself.
Google DFP even requires a custom implementation to work with our theme as it will not work by default.
As for the 500 error, it is an internal server error and not theme related: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thank you!

Hello,

You should only disable it as a test to see if it affects the footer or not. Not definitively. If the child theme does not affect the footer then Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic so we can trace the email.

Thank you!

Hello,

The image link can be set from the image settings when you add the image on your post:https://www.screencast.com/t/1VfPgO8g615m
If you do not want to open the images in a lightbox you should disable this option: https://www.screencast.com/t/vpUpEztxj

Thank you!