You can use the block pagination if you want to expand on further posts. Please use the block settings guide to learn how to add a block pagination: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

If you want to add a custom template to use on your posts you can use the theme api system: https://forum.tagdiv.com/api-single-template-introduction/ but you will need coding skills to do it.

Thank you!

Here is the big grid on mobile: https://www.screencast.com/t/ld3ByVy5U8
here is post template 9: https://www.screencast.com/t/9165gpl9
here is post template 10: https://www.screencast.com/t/C61ElDyFcD
and here is post template 11: https://www.screencast.com/t/yxJiggaW
I cannot see any black halo you mention. Please provide an example of this as I cannot see any issue.
As for the mobile issue, If you are using wp super cache please note there is a problem in the plugin causing a bit of an issue. Please check this topic: https://forum.tagdiv.com/topic/mobile-theme-problems-3/

Thank you!

Hello,

The mobile theme will pick up the translation from the main theme from the theme panel-> translations section

Thank you!

Hello,

Unfortunately our theme block elements will ignore sticky posts. The featured posts can only be used with the featured category in our theme. The sticky featured posts that will remain on top always is not possible using our theme content blocks and modules. Using visual composer is not possible on category pages as well.

Thank you!

Hello,

Please check the visual composer elements. If mailchimp is compatible, there should be mailchimp elements in visual composer such as woocommerce ads to the visual composer element list.
You should also check the mailchimp official documentation for implementation methods. Maybe there is a shortcode you need to use or a code you can simply add in a text box.

Thank you!

Hello,

Please use this guide: https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hi,

Please check this topic: https://forum.tagdiv.com/topic/how-to-turn-off-suggested-videos-on-youtube/#post-64189

Thank you!

Hello,

You should only wait. A new adsense ad can take up to even a week. Unfortunately there is no thing to be done from the theme side until the ads are delivered by google.

Thank you!

Hello,
It seems you are looking for a breadcumb like navigation to your categories. Unfortunately the theme will only show sibling categories and not sub-categories in the element. The element is called a sibling category element for a reason 🙂
It will not show as a hierarchy structure as you want it to. sorry. This can only be done wither with plugins or customization.
Thanks.

Hello,
Sorry but customization services are not part of the theme support. We can help with questions and issues that are theme related, but not with customization su ch as the above example. The wordpress functions are described in the wordpress codex. If you cannot understand them, we suggest hiring a freelancer to help out.
Thank you for your understanding.

Hello,
Our theme does not alter the way wordpress handles posts and categories. If the post is shown in all of the blocks on the homepage, then that is a totally different matter. Pleas provide more explicit details to your request with screenshots so we can reference. Where is the post appearing in the ‘other categories’
Thank you!

Hi,

I’m not sure what you are after. if you use a manual excerpt, then whatever you type in the field will show in the excerpt. You limit the length by not adding all of the post content in the excerpt. Add just the first paragraph or the first 20 words of the paragraph.

Thank you!

Hi,

unfortunately our theme has no sharing counter. You will have to search for a plugin that can provide such options.

Thank you!

Hello,

If you reset the license you can activate it again and you will not lose they key. You can reuse the same license key.

Thank you!

Hello,

I just tested this on my end but I cannot see the issue. You must have an image optimization tool such as the photon setting of jetpcak. Here is an example of how the single image shows on our end:
https://www.screencast.com/t/NNqVXFuShGM – https://www.screencast.com/t/cyNRS1Ky6mOW
Please try to disable all plugins except visual composer, celar cache and reset cdn files. Then test the iamges again. Also redo any image optimization you might have in place.

Thank you!

Hi,

If you are referring to the top slider, our theme has a big grid slide you can set to autoplay using the block settings: https://www.screencast.com/t/gmCOnwjSLV

Thank you!

Unfortunately our theme does not handle url’s but rather wordpress does. This represents a wordpress customization. You can alter permalinks using the default wordpress permalink customization or a plugin.

Thank you!

Check the screenshot refeerence: http://www.screencast.com/t/iKzR3wrLjP
The file is shown in the top left of the screenshot
Thank you!

Hello,

If your settings cannot change, it probably means you did not increase your memory limit. Please use this guide:
https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello,

Sorry but I cannot make any suggestions. This is the theme support forum not a general development forum so I cannot offer any other solutions that are not related to the theme.

Thank you!

Hello,

It seems there is a css issue on firefox as it interprets the css differently.
Please use this code in the theme panel->custom css box
.td-md-is-firefox .page-template-default .wpb_text_column :last-child{
margin-bottom:initial!important;
}

Thank you!

The category shown is this one: https://forum.tagdiv.com/primary-category/
No it is not possible to show all category tags on the loop pages or any other pages because our theme category tag was built to show only the primary category, not all the categories a post belongs to.
Thank you!

Unfortunately you cannot hide specific theme elements based on the post author easily. You have to create conditions as I have shown above but it is no simple matter. Css does not know how to hide things based on the post author in different elements. You will need to hire a freelancer to help out as this requires quite a bit of customization. You have to add conditions to the related articles and more from author elements to remove the content from specific authors. In this case the function must be changed as it is created to bring content from all authors. Sorry but we cannot offer any custom work at the moment.
Thank you for your understanding.