Home User profile
tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,

The mobile theme will not use visual composer and will not render any visual composer shortcodes. This is specified here: https://forum.tagdiv.com/search/mobile+theme/

Thank you!

Bogdan B.
tagDiv Staff

Hello,
I assume it’s a tab or accordion element you are referring to. Unfortunately there is no way of controlling the element jumping at the top because the users usually reads content from top to bottom. If you change tabs/accordions and the content is not at the top, the user has to scroll to top to be able to read anything.
It is the default implementation used on multiple elements. Sorry but this behavior cannot be changed easily.

Thank you!

Bogdan B.
tagDiv Staff

replied via email
Thanks.

Bogdan B.
tagDiv Staff

Hello,

Shortcodes are not a general thing that works with every builder or theme out there. Visual composer has it’s own shortcodes. But if you use shortcodes from another page builder, they will not work with visual composer. Try to find shorcodes that work with visual composer and they will work with our theme as well. But if they are not compatible with the builder, they will not be compatible with our theme as well.
The shortcode plugins are not tested. some of them might work and some of them might not. This is the case with every theme out there. Not all plugins are compatible.

Thank you!

Bogdan B.
tagDiv Staff

Please try the solution posted above in my first reply and if you cannot get the option to show up, please also send us an email and paste a link to this topic
Thank you!

Bogdan B.
tagDiv Staff

Unfortunately changing the css will not be enough. There are more references of the 767 px width in our theme: https://www.screencast.com/t/yzrAw7ouCO06

Thank you!

Bogdan B.
tagDiv Staff

Hi

Unfortunately I cannot provide the better solution as we have not tested any paper.li widget and we have no idea of their functionality or implementation. It’s best to follow the plugin author’s instructions.

Thank you!

Bogdan B.
tagDiv Staff

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but our theme width cannot be altered. If you want to see the background on smaller devices, you should zoom out but our theme has no way of controlling the browser zoom. You will have to search for plugins that have this capability.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Our theme will only crop images. it will not enlarge them so if your image is not at least the size of the container (width and height) then you will need to upload bigger images or use an upscale plugin.
Thank you!

Bogdan B.
tagDiv Staff

Yes, but why are we not receiving it on our end on all of our testing sites and on over 12 pc’s with local installs. If there is an issue in the theme we should be able to see it. Please provide a link to your clean install so i can inspect it.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
You can use this custom css
.post-325 .wpb_button, .vc_btn{
margin-top:11px!important;
}

Add the code in the theme panel-> custom css box
I set the code to only affect that particular page
Thank you!

Bogdan B.
tagDiv Staff

Hello,
You can remove the home from the breadcrumb from this setting: https://www.screencast.com/t/DX5DCr1byH7
This also depends on the page title you type in for your page. If your page is named home it will show home->home
If your page is named page it will show heme->page
Thank you!

Bogdan B.
tagDiv Staff

Unfortunately no. We have not tested any utm codes with our theme so I cannot provide any insight on this issue Sorry. You should search for a plugin that can handle this type of tracking system. Do they work on a wp default theme without breaking the layout?
Thanks.

Bogdan B.
tagDiv Staff

Hello,

Unfortunately we do not have a tested and recommended event plugin so I cannot make any recommendations. Sorry

Thank you!

Bogdan B.
tagDiv Staff

Please provide a link to your site so we can inspect the logo
Thank you!

Bogdan B.
tagDiv Staff

On the mobile theme there is no smartlist 7 or smartlist 1. It is a single smart list and it is called smartlist_mob. It may look similar to 7 though but it is not the same one.
For the ads, our theme provides ad spots for smartlists for desktop and mobile.
Here is the mobile ad spot: https://www.screencast.com/t/4qLm5lfC
and here are the desktop ads: https://www.screencast.com/t/jVasZv4ziY8
Unfortunately there is no desktop ad spot for smartlist 1. Sorry.
Thanks.

Bogdan B.
tagDiv Staff

Hello,

Unfortunately our theme does not have such options. You will need a custom search plugin so you can search your items based on different fields. Our theme uses the default search of wordpress so there are no advanced search options. Sorry

Thank you!

Bogdan B.
tagDiv Staff

It does not matter what the page was created with. You must add content into the mobile editor found at the bottom of the page edit. If the mobile editor filed is empty, there will be nothing shown on that page on the mobile theme. It;s like having 2 pages. One for desktop and one for mobile. The one for mobile on your end is empty because you did not add anything to it.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

If you want to get an exact copy of the default demo, please use this code: http://pastebin.com/sHkGxZgU
and place it in your page in classic mode and text mode editing.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

I ran a few tests on my end but the br tag displays the same on all browsers. I cannot see any difference between them. Pleas provide an example.

Thank you!

Bogdan B.
tagDiv Staff

Then contact us via email as well and we will investigate your site as well.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

The icons are there. Please check again: https://www.screencast.com/t/qq0aaja5F

Thank you!

Bogdan B.
tagDiv Staff

Hi,

The css will only hide the featured image from the ‘.category-video’
Css does not know any structure and what is a category or a sub-category. It only affects what you set it to. It cannot affect sub-categories unless you add the classes to the code.

As for the youtube social counter, please use this guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

Thank you!

Viewing 25 posts - 9,701 through 9,725 (of 22,378 total)