Hello,

The titles are block titles and they can simply be deleted from the block settings like so: https://www.screencast.com/t/eFm3t7ySV86

If your sidebar is created directly on the page using the pagebuilder, then please check the block settings guide to see how to change block titles: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hi,

you can make them spread out more by adding a right margin like so:
.td-social-icon-wrap .td-icon-font{
font-size:20px;
margin-right:10px
}

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Sorry but I don’t understand the question. Please provide more details
Thank you!

Hello,

The ad code is provided by google, not us. i cannot say for sure what controls google offers for your ads but we only suggest using standard adsense codes that are provided by google. You can set up your ad size from the theme and it is recommended you do so.
Please use the documentation on how to implement ads:
https://forum.tagdiv.com/header-ads-adsense/ – https://www.screencast.com/t/Unzm2Uq8AKH

Thank you!

Hello,

You may still have caching enabled from the server side. A cache is a must have on any server otherwise you will overload the server with requests. In most cases the hosting company offers a server-side cache just for such cases where a cache plugin is not used, in order to keep server requests to a minimum.
You can use css in the theme panel in the custom css box. You do not need a child theme to add a few css rules.

Thank you!

Sorry but we have not tested any multi-language plugin with our site. We did run a few test with qtranslate-x but nothing official. You can give it a try though.

Thank you!

Please try not to use any symbols or language specific characters as wordpress will strip the sidebars of any content if any symbols are detected.

Also, it could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Let us know if you still have trouble with the sidebars.

Thanks.

Hello,

Unfortunately you will have to use another tool for this if you do not know how to find the js and css for the mobile theme. Speedbooster was created to be used with the desktop version of the theme, not the mobile theme.
Speedbooster is for advanced users only and requires coding skills to be used properly. If you cannot find the js and css we suggest using another optimization tool or hiring a freelancer to help out as page speed optimization is not part of the theme support.

Thank you!

I tested this again and it still works. Please use the code exactly as described above. If you cannot handle it, you should hire someone to help out as we cannot do it for you.
The solution is presented above.

Thank you!

Hi,

https://www.screencast.com/t/B3KuBQTT
We will reply via email shortly. It could be possible an answer is already provided as I cannot trace your email. Please let us kniow if you have not yet received an email and try to send it again and post a link to this forum or your forum username so we know it’s you.

Thank you!

Hello,

Happy new year o you too.
Please provide an example of what smart list you are using. The description is present on our end: https://www.screencast.com/t/zdfxXuyyto
Please make sure you use the latest version of the theme

Thank you!

Images seem to appear just fine on your site: https://www.screencast.com/t/04qhO8TO43R
https://www.screencast.com/t/O0UIejQ6qjtZ
Thank you!

Hello,
Unfortunately the block title style can only be changed through custopm code or by activating another demo that offers a different style for the title. There is no easy way of haviong one style on another demo. Please use this topic: https://forum.tagdiv.com/topic/guide-me-how-to-change-the-format-of-title-of-the-blog/

As for the font size, you can use this code:

.block-title a, .block-title span, .block-title label{
font-size:20px;
}

Thank you!

Please check this topic: https://forum.tagdiv.com/topic/facebook-comments-2/

Thank you!

Sorry but this has to be done in the main theme
Thank you!

I should just start with this: https://www.screencast.com/t/zRdd6XXic
Already replied via email.
Thank you!

Hi,

Please make sure you use the latest version of the theme (7.6) and try to use an older version of php 7. We tested php 7.0 but I’m nost sure it was 7.0.15 when we tested it. Try an older 7.0

Thank you!

Hello,

You should use rel=0 in the embed code by using this guide: https://developers.google.com/youtube/player_parameters

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

You can hide the background for tabled and < using this code:

@media (max-width:1140px){
.backstretch{
opacity:0!important;
}}

Add the code in the theme panel-> custom css box.

Thank you!

Sorry but our theme has no such option. It can only be done with custom work. I suggest you hire a freelancer to help out if you really need this customization.

Thank you!

Hello,

It is not enough to disable and then immediately enable the plugins. You must disable them and leave them disabled so you can see if the issue is still there with the plugins disabled.
If the errors are still there please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please provide specific details in the email about your issues so we can narrow down the search .

Thank you!

Hello,

1. We are not aware of any compatibility issues between the visual composer plugin and our theme. The js errors originate from an external source. That is why I suggested disabling plugins as they are the number one reason for js errors. This is not always the case though as js optimization and minification can also affect the theme js. A custom code as well or the child theme also if it’s not been updated properly. We assure you that visual composer is fully compatible with our theme as we are the ones providing it. It goes through rigorous tests before release. If you still cannot identify the source of the issue Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

2. As for the page speed I recommend using this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/

3. Please make sure you turn on the author and date for posts. Google structure data requires an author and date to be present on each post. That is why you see the errors.

4. If the mobile theme is not working well for you, you can simply disable it and use the standard responsive version of the theme.

Thank you!

Please provide a link to your site so I can inspect the button and see why the code does not apply.

Thank you!