Home User profile
tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

hello,
indeed it gets a css value to remove the pointer events. Please replace the code with this one:

@media (max-width: 767px){
.td-wpml .menu-top-container {
width: 100%!important;
}
.top-header-menu{
display:flex!important;
}
.td-wpml .menu-top-container .wpml-ls-item.menu-item-has-children .sub-menu{
right: auto!important;
left: 0!important;
}
.td-wpml .menu-top-container .wpml-ls-item.menu-item-has-children > a{
pointer-events: all;
}
}

Thanks

Bogdan B.
tagDiv Staff

hello,

It seems your thumbnails have not be regenerated properly. Please use this plugin to regenerate all your thumbs: https://wordpress.org/plugins/force-regenerate-thumbnails/

Thank you!

Bogdan B.
tagDiv Staff

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Unfortunately our theme does not have such an option. The theme ad system places adds across the whole site at once. There is no option to remove the for selective parts of the site. You can maybe use an ad plugin that can offer this type of functionality.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Here are a few possible fixes for the error you are receiving:

1. Your cURL is outdated. Get in touch with your host’s support team with the request to update their cURL library to the latest version.

2. There is no open incoming connection available on your server. To resolve the issue, request your host’s support to allow open incoming connection for your website.

3. Your WordPress Address (URL) and Site Address (URL) do not match. Make sure they are the same as your current domain name (WP Dashboard => Settings => General).

If all else fails, you can install the plugin via FTP: https://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but our theme does not have an option for sticky mobile ads regardless of the mobile theme. you will have to use plugins for such ads.

Thank you!

Bogdan B.
tagDiv Staff

Thank you. I will pass this information on and we will take a look into this matter.

Bogdan B.
tagDiv Staff

Hello,

Sorry but our theme does not provide such a timer. You can maybe find a plugin that can provide such a feature. I cannot provide a recommendation though.

Thank you!

Bogdan B.
tagDiv Staff

Until we inspect the site and run a debug, it is hard for me to provide any solution as I have nothing to start with. I need to investigate the issue in order to provide a solution. I cannot do that except from the back-end. you cna create a temporary user and delete it after we are done with the investigation.

if you want to go at it yourself, please follow these steps:

1. disable all plugins
2. clear cache
3. disable the child theme i you use one.
4. make sure the theme is installed proeprly
5. Check the system status screen for errors.
6. Check the htaccess file on your host for particular rules that can affect the site.
Thanks.

Bogdan B.
tagDiv Staff

@Business Eye please access the theme plugins area and press the install or the update button depending on the situation.


@bobbymc
Just paste the code at the very end of the htaccess file.

thanks.

Bogdan B.
tagDiv Staff

Please provide a link to your site so we can inspect it.

Thanks.

Bogdan B.
tagDiv Staff

Hi,

The stretch row option I have exemplified above changes that exact spacing. It makes the content larger so the space becomes smaller left and right of the main content

Thanks.

Bogdan B.
tagDiv Staff

But did you revert the settings to no stretch here? https://www.screencast.com/t/5LbSsyh9
Also, if you need a boxed layout you must use a background image or color: https://forum.tagdiv.com/background-introduction/
Thanks.

Bogdan B.
tagDiv Staff

Please use this css code in your theme panel under custom code-> custom css:

.td-post-category{
border-radius:5px;
}

Thanks

Bogdan B.
tagDiv Staff

hello,

The title is there but the text color is white. Please check your amp colors and set the text to black.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please check the theme panel: https://www.screencast.com/t/slTXTGQByhec
Blocks do not show quotes. They only how an excerpt of the posts.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You get this issue because 1: you use an older theme version and did not yet update to the latest version and 2: you keep both tagdiv composer and wpbakery active.
We recommend only using a single page builder and disabling the other and we also recommend updating to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Bogdan B.
tagDiv Staff

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please read this guide and check the offset feature: https://forum.tagdiv.com/block-settings-guide/

Thanks.

Bogdan B.
tagDiv Staff

Hello,

There is no extra step for you to take. I will pass this information on to the development team and they will check if there really is a security threat or not. it is not the first time certain scanning tools provided false positives with our theme. Please provide a precise log of the scan so we can investigate the issue.

Thank you!

Bogdan B.
tagDiv Staff

Hi,
They are not just color variations. They are entirely new layouts: https://www.screencast.com/t/ylAxWbrg

Thanks

Bogdan B.
tagDiv Staff

Hello,

I’m not sure what you mean. The theme post count is a simple hit count. Each page reload will increase the number by 1. However this is affected by cache so if you use caching you should also turn on this option: https://www.screencast.com/t/LLOtADFupnl

Thank you!

Bogdan B.
tagDiv Staff

Hello,


@jesusito
Indeed it seems the option for the font size does not work on module mx 21
You can try to change it from within the tagdiv composer though:
https://www.screencast.com/t/9A74pMzot


@wowney
it depens on what template you use on your posts. If you use a custom cloud library template, you will have to make the font changes from the tagdiv composer directly on the template.

Thank you!

Bogdan B.
tagDiv Staff

if you still ahve trouble with the composer after updating it, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Viewing 25 posts - 1,151 through 1,175 (of 22,378 total)