hello,
1) The force regenerate plugin deletes old thumbnails and creates the new thubs required by the theme. if your image is big enough to fit the thumbnail contianer, the proper thumbnail will be created. But as Simion mentioned, you need to have images at least the size of the thumbnail you want them to show up in.

2) Are you maybe referring to the infinite load you have set as pagination? The block pagination causes the load of the next few posts to be a bit delayed. Please check the block pagination if you do not want it paginated and want all the articles loaded on the first page load.

3) unfortunately the theme cannot handle iframe controls. Iframes are handled by the embed code from the iframe source.

Thank you!

Hello,

@wowney This depends on the google font used. indeed different fonts support different font weights.

@jesusito the size also works if you change it from here: https://www.screencast.com/t/FUMBH9cUQry

Thank you!

OK,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

Please try:

@media (max-width: 767px){
.td-header-top-menu-full {
display: block;
}
.td-header-sp-top-menu {
display: block !important;
text-align:center
}
.td-weather-top-widget, .td-social-icon-wrap{
display:none;
}
}

Thank you!

Hello,

This is a strange issue. The homepage should only show up on the home page, not in every article. Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

The popular 7 days needs this option to be active in the theme panel: https://www.screencast.com/t/bhRVlQstH
once he option is enabled, the posts will show up once they get views.

Thank you!

Hello,

Please also contact us via email as this issue happens in specific cases. There is no fix to be applied from the thee side unless it affects ALL users and this is not the case. It is most likely a server configuration, a memory allocation or a plugin conflict on your end. Please contact us via email at contact@tagdiv.com and provide wp-admin and cpanel access so we can investigate the issue.

Thank you!

hello,
It is not the theme adding the style mentioned. The implementation comes from another source. We do not have any “broken link” class in our theme that can affect this css.
Your links have a class set to them marking them as a broken link and then the css apllies the strike through.
You can either remove the class of broken_link from your links or use this css to remove the strike-through:

.broken_link, a.broken_link {
text-decoration: none;
}

The code can be added in the theme panel under custom code.

Thanks.

Hello,

If you use the mobile theme plugin, the standard theme settings will be overwritten by the mobile theme style: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Unfortunately not all files can be changed from the child theme. Some files can only be edited from the main theme. The files that work in the child theme are mentioned here: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hi,
First, please create a full back-up of your install and then follow this guide to properly update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
make sure to follow every step of the guide properly.
Thank you!

Thank you for pointing this out. I will add this to our list and our development team will look into this for future releases.

Thank you!

Hello,

You can try the seo yoast plugin under the title and metas option: https://yoast.com/wordpress/plugins/seo/titles-and-meta-descriptions/

Thank you!

Hello,

Sorry but the social warfare plugin is not among the theme tested plugins so there will be no official implementation for it’s functionality. Sorry for the inconvenience. We can only ensure the functionality of the official tested and recommended plugins mentioned in the theme’s plugins section.

Thanks.

Sure:

.td-tags span, .td-tags a{
border-radius:5px;
}

Thanks.

Unfortunately, no, you did not explain good. I will need more details to the problem you face so I can provide a proper answer.

Thanks.

Hello,

I understand the situation but unfortunately, the theme support does not cover untested plugins. We cannot offer any solution for plugin custom plugin implementation. you will have to hire a freelancer to help out with the code needed. The only tested and recommended plugins are mentioned in the theme plugins section. Any plugin beyond that list is not covered by the theme support.

Thank you for your understanding.

Replied via email
Thanks.

Hello,

In most cases this was caused by either a plugin conflict or low memory allocation. The error log on your host will clue you into exactly why this happens. We recommend using this guide first: https://forum.tagdiv.com/requirements-for-newspaper/ and then deactivate all plugins and activate the tagdiv composer first. make sure it is up and running properly and then activate all other plugins.

Let us know if you still have trouble and if you do, i will need that error log report so we can get an idea of why this happens.
if you want to contact us privately, you can do so via contact@tagdiv.com

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

The Wpbakery page builder can be installed like so: https://forum.tagdiv.com/how-to-use-visual-composer/
Please note you cannot register the plugin to the author website if this is what you mean by “activate”
The bundled version does not have an activation code but you already have access to the full features of the plugin.
However, we recommend our own tagdiv composer page builder as you cna only use the cloud library plugin using our own page builder: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello,

The plugin needs to be updated. Please read the error message and update your plugin as instructed: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

Thank you for pointing this out. I will pass this information on to our development team and we will fix this for the next theme update. We will post the temporary solution once it is found. Sorry for the inconvenience.

Thank you!

Hello,

This is possible in the new cloud library template. Please import a new single template from the cloud library and when editing the template in the tagdiv composer, you get lots of extra options to style the related articles: https://www.screencast.com/t/1hoKKQowL

Thank you!