Hello,

This happens either because of plugin conflicts or because of poor memory allocation. Please use this guide: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello,

If you need separate styles for desktop and mobiles, I recommend using the flex block element which allows you to implement separate layouts based on the device: https://www.screencast.com/t/czGSM0OxvSR

Thanks

Hello,

Thank you for your suggestion. I will ad this to our list for future updates, and if this request becomes more popular, we will consider implementing it into our theme.

Thank you!

Please provide a link to your site so we can inspect it. The header ad should appear across the whole site, not just specific templates.

Thanks

Hello,

Sorry but there are no options to make it larger. Are you maybe using the zoom out feature of the browser? please zoom in back t 100% as the composer should not be narrower than this: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks

Hello,

Please check this guide: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Thank you!

Hello,

1. The option is gone from the wpbakery page builder since a few versions back when we changed the implementation for the colors. The color settings are available on the tagdiv composer.

2. This can also be done in the tagdiv composer under the css tab where you can manually add the margins and padding for each block in particular overriding the default values.

If you do not want to use the tagdiv composer page builder, then it cna only be done with custom css modification.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hi,

It is the exact same implementation on both this page: https://www.virtualmagie.com/categorie-produit/tours/ and this one: https://www.virtualmagie.com/contact/
Both have a black color and the hover colors are grey.
If you want these 2 inverted, you can do it from the code I provided by switching the colors.
If you cannot do it yourself, please hire a freelancer to help with these modifications as we do this beyond the call of duty. Usually custom work such as this is not covered by the theme support as stated in the support policy.

Thank you!

Hello,

Unfortunately there is no font shadow option but you can add it through css. Add this code in your theme panel under custom code:

.td_block_big_grid_fl_4 .td-big-grid-post .entry-title a{
text-shadow: 2px 2px red;
}
result: https://www.screencast.com/t/lxXbPNVcSKM
You can change the red color. I added it as an example.

Thanks

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

If you want to increase the site width, you will have to use the tagdiv composer to stretch the row: https://www.screencast.com/t/HSx7N7mTQJ
For posts or other templates, you will need to use the cloud library plugin and import templates and edit the rows using the same tagdiv composer method.
There is no setting to only increase/decrease the padding.

Thank you!

Hello,

The mobile thee plugin does not support a lightbox. It was created to ignore complex elements to provide top loading speeds for mobile. it is a compromise between style ad page speed. You can place ads on the mobile theme as mentioned in the mobile theme guide posted in my previous reply. Please read the mobile theme guide.

Thank you!

You will have to wait for your posts to get a few views from the time you activated the option. Or start accessing a few posts creating views here and there so you will get the posts to show up in the sorting. you need post views to be active as well. If you do not have post views active, the option will not work as it needs a pot view count.

Thank you!

Hello,

Automatic updates are never the better choice. The order for the best choices are FTP first, then WordPress update and the least safe – Envato market.

Thank you!

Hello,

The via and source simply place the links of the post that go back to the source of the original post. Both the via and source are a reference to the source material used to create the post.

Thank you!

Hello,

The default post template never could show content in full width. Only the new cloud library templates can have a full width design. If you need to alter the post width, you will need to use the cloud library and import a single template. Then under the row settings you will see an option to stretch the row to your needed width: https://www.screencast.com/t/HSx7N7mTQJ

Thank you!

Hello,

A theme update will always replace the old files with the new ones so basically your old files will get deleted and the new ones put in their place. Your customization will be lost. Functions.php can be re-written from the child theme though:
https://code.tutsplus.com/tutorials/a-guide-to-overriding-parent-theme-functions-in-your-child-theme–cms-22623

Thank you!

Sorry but since our theme already has social share options and a social counter plugin. we have not tested any external sharing plugins so I cannot provide a recommendation in this regard.

Thanks.

Hello,

There are multiple types of smart lists that can show the content in different ways. You can choose the smart lit type from here: https://www.screencast.com/t/5m6UIU1Ofl
The option is only available using the cloud library and on single post templates.

Thank you!

Hello,

Sorry but our theme only provides a popup login form on the top bar. It cannot be moved to the main menu. If you want a custom login in your main menu, you will have to use a plugin that can offer the needed functionality. Alternatively, you cna have a go at customizing the theme code: https://forum.tagdiv.com/topic/login-modal-in-main-menu/

Thank you!

Hello,

The page speed is good. It cpould have been a caching issue on your site. Now it returns proper values:
https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fcruisingsea.com%2F&tab=mobile
The mobile friendly test cannot access some of the resources but it will not affect your mobile pages.
I would recommend checking your robots.txt to see if there are any blocked resources

Thanks

Yes, there is no install button for the mobile theme plugin because we wanted users to know exactly what the plugin does before activating it. In the mobile theme guide you will also find a section on how to install it: https://forum.tagdiv.com/the-mobile-theme/
Please read the guide.

Thank you!

hello,

@both

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!