Hello,

1. unfortunately the social icons do not have such settings. their size and position are fixed in our theme. They can only be altered through customization.

2. Unfortunately we are not experts on how the plugin works. We only provide the revolution slider plugin bundled with our theme but we did not create it so I cannot provide a precise response. You will have to search through the plugin documentation to see if preloading is part o the plugin. We cannot say for sure though. Sorry

Thanks.

Hi,
Please also make sure you clear cache and reset cdn files
Also please check any image optimization tools you might have on your site. Plugin conflicts can also affect images;. So please check the plugins as well. You can try to disable all of them except visual composer. clear cache and reset cdn files.
if you still cannot get the thumbs to work, please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate.
Thank you!

Hi,
I cannot find the smart list cruises post on your site but our theme offers 8 lists to choose from. Some are numbered and some are not.
Please check http://demo.tagdiv.com/newspaper/smart-list-style-1/ and under the main menu->features->smart lists you will see an example of each list type our theme provides http://screencast.com/t/PRz7UHrs46 You can choose the one you want from the smart list settings.

Thank you!

Hi,
Sorry but this modification must be done in the main theme. The file that needs to be modified does not work from the child theme. Only a few files from thew wp=booster folder will work from the child theme. Here is a list of files that work: https://forum.tagdiv.com/the-child-theme-support-tutorial/ – td_module.php is not among them. Sorry
Thanks.

Hi,

Unfortunately there is no option for that in our theme. Our blocks you can use on the homepage will not show the entire posts. They only grab the post title and create an excerpt but they are not post themselves. They are a sor of preview of the post but with a different implementation. You cannot get the whole post content directly on that page. sorry

Thank you for your message!

Hello,

Unfortunately we have not tested the matched content ads. This is a new feature and we did not test it yet.
If you want to place an add across all the posts then why not use the content bottom ad from the theme panel. You can place the ad here: http://screencast.com/t/EjHFq78C This ad will appear below every post.

Thank you!

As a quote from above:

It just needs adaptation to the code. If you cannot manage it, we recommend hiring a freelancer as php knowledge will be required for this task. Alternatively you can use a plugin that has a ‘time ago’ option.
The function that needs to be modified can be found here: http://screencast.com/t/VBnS47zy

We do not have a customization department and custom work such as this falls beyond what the theme support can offer you.

Thank you!

Well unfortunately if you want to increase it you will have to change a few values in the tablets section. Just add the code in all 3 devices spots here: http://screencast.com/t/hAg23vn6yg2
For desktop the code is ok but the values need changing for tablets. Decrease the values a bit so the ad does not fall under the logo on tablets. That’s about it.
Thank you!

Hello,

Each module and block has it;ls own font setting where you can transform it to uppercase. Block 14 uses module mx1 so you need to change the setting here: http://screencast.com/t/ooSBHS7ae
If you want to know which block uses which module, please check this list: http://screencast.com/t/SInRqkMof9

Thank you!

Hello,

The thumbs you showed are indeed our theme thumbs but none of them affect the instagram widget. This functionality was not added to the widget. It simply grabs the image from instagram. There is no thumb creation for it. If you want to change the theme functionality, you can find the code here: http://screencast.com/t/lfB0vUti – http://screencast.com/t/qil99jXr75p
i will add this suggestion to our list for future updates and pass this information on to the development team.

Thank you!

Hi,

Unfortunately we have no customization department so we cannot offer any customization services. Sorry. You can hire a developer/freelancer online as there are many sites that offer such services at different prices.

Thank you!

Hello,

Please follow this guide to set up the reviews on your site: https://forum.tagdiv.com/reviews-2/
If you set the properly they will show up both on the article and on modules and blocks.
Please make sure you have the latest version of the theme. Update if necessary by using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Well there is clearly something affecting the effect as we cannot replicate it on our end on neither platforms. We have lots of testing sites and I could not see the issue on any of them. SO the theme works as expected from our end. It is something on your end that is causing the issue. Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic so we can identify you.

Thank you!

Unfortunately it is pretty difficult. if it were easy, RTL support would not have been an issue.. You can change the direction easily. But the theme modules and blocks were designed in a LTR manner. They will not behave properly reversed. All the theme elements will have to be adjusted if you want to make the modification properly and that is no easy task.
Thanks.

Hello,

You can change the position for this element with a bit of css like so:
.td-md-is-ios .td-scroll-up{
top:60px!important;
}
But for the image, I;m not sure exactly what image you want to add. Different images require a different type of css implementation
Our theme uses glyph’s (font icons) for its icons.
If you create a vector graphic for example you can use it as shown here:
https://css-tricks.com/using-svg/
You can find more tutorials on how to use icons here: http://alwaystwisted.com/articles/2012-05-12-create-a-pure-css-menu-button

I hope this helps.

Thank you!

Hello,

Unfortunately our theme does not have such a feature. You will have to search for a plugin that has this functionality. Unfortunately I cannot recommend any as we have not tested any time and date plugins.

Thank you!

The icons appear fine at the moment: http://screencast.com/t/dGgE19OkqW6 maybe your cache was not cleared and it has been reset since.
Thank you!

Ok,
Here is the final code. Replace all of it with this one and that should do it:

.td-header-style-5 .td-header-menu-wrap .sf-menu > .menu-item-11805 > a{
color:yellow;
}
.td-header-style-5 .td-header-menu-wrap .sf-menu > .menu-item-11807 > a{
color:yellow;
}
.td-header-wrap .black-menu .sf-menu > .current-menu-item > a{
color:white;
}
.td-header-style-5 .td-header-menu-wrap .sf-menu > .menu-item-11805 > a:hover{
color:white;
}
.td-header-style-5 .td-header-menu-wrap .sf-menu > .menu-item-11807 > a:hover{
color:white;
}

Regards, Bogdan B

Hi,

Changing the logo size will not be an easy task as it will affect responsiveness
Here is a code to increase the size for the logo on desktop:
.td-header-style-1 .td-header-sp-logo img{
max-height: 120px;
}
.td-header-style-1 .td-header-sp-logo{
width: 320px!important;
margin: 28px 10px 0px 10px!important;;
}

The logo will increase in size but for tablets it will break the layout a bit as the layout has been created to show properly on tablets as well. You can use the advanced css boxes and add change the values of this code for each device for it to look properly on each one.

As an alternative, you could user a header style that uses the full logo and not re-size it like headers 9, 10 and 11

Thank you!

Hi,

If you use seo yoast, this could be the problem as there is a conflict between the mobile theme and seo yoast. Please delete your mobile theme version and install this one:
http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip

Thanks.

Hello,

The top menu was not created to show more levels of sub-menus. It is locked from the theme from showing more levels of sub-menus. It will only show one level. This is the default theme implementation and there is no simple solution to make the menus show more sub-level elements.

Thank you!

I have checked your site and the zoom effect is completely disabled from your site. You can see the loading animation and then when you hover over the posts in the big grid nothing happens.
This is on chrome. On Firefox it behaves as you describe. This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also make sure you do not use any js optimization tools or a child theme that can affect the theme js.
Let us know if you still have trouble with this.
Thank you!

Hello,

The problem seems to be fixed. Please let us know if you require any further assistance.

Thank you!

Hello

Unfortunately our theme does not have RTL support and customizing it to work properly in RTL mode will not be an easy task. if this is a required implementation for your project and you will not be able to use the theme without RTL we will be able to provide a refund so you can choose a theme that has RTL support.

Sorry for the inconvenience.

Hello,

Well this is the way css works when you re-write it. If your page speed is not optimized, or you use speedbooster to move the render blocking css to the footer as google page speed recommends, this is the effect. Google page speed recommends you move the css to the footer but it will not say that all your styles will apply muuuch slower as the css will wait until everything is loaded before it can apply your style.
The easiest solution for this is to view your page source in your preferred browser and copy all of the rendered css between the style tags (do not copy the style tags though.just the code inside it) like so: http://screencast.com/t/ut5nfIvXp and paste the code at the very end of style.css from the main theme folder on your server. This way all your styles will load first and css will not show the rewrites

Thank you!