Hello,

Unfortunately the responsive layout cannot be removed. Our theme does not have a “request desktop version” button for mobile. We did not build our theme with this in mind. We built the theme so everyone can access it on any device. This is why responsiveness is added to any theme.

Thank you!

Hello,

The time and date can now be disabled separately for posts and for modules/blocks. Please check this section of the theme panel: http://screencast.com/t/xodE7BRCqvm

Thank you!

Hello,

This is a wp super cache compatibility issue between the plugin and the latest vertsion of WP. This happnes even with the jetpack mobile thee. It a plugin issue, not a theme related issue. We have found a solution for it however until the plugin authors decide to update it. It is a simple one line o code solution:
https://github.com/Automattic/wp-super-cache/issues/132
http://screencast.com/t/YLN48vYD0r9

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. It could be a plugin conflict affecting the page.
Let us know how it goes.

Thank you!

Hello,

1) If you are referring to the category tag, then it can be activated for each module in particular from here: http://screencast.com/t/YySRaNha

2) You can try to alter it with css but our theme does not have this option. I can help with the css to some extent (if possible) if you provide a link to your site and specify how you want the logo to be.

Thank you!

Hello,

This is the default implementation of the theme. There is not enough space for the other menu items to show on the same line. You increased the font for the menu and a menu item now takes a lot more space than before. Here is the container width: http://screencast.com/t/dt7tYtWrI
Your items will not fit on the same line, Sorry. If you decrease the font size to 15 pixels they will fit, but not with your current font size.

Thank you!

Hi,

I have shown a few screenshots in my previous reply here:
http://screencast.com/t/QBb9swSL – http://screencast.com/t/XgAT58eUSuPS it seems the strong tag works but p and br do not. You can give this a shot: https://premium.wpmudev.org/blog/enable-or-disable-all-html-tags-in-wordpress-author-biography-profiles/?npp=b&utm_expid=3606929-84.YoGL0StOSa-tkbGo-lVlvw.1&utm_referrer=https%3A%2F%2Fwww.google.ro%2F as the ‘sanitization’ comes from wordpress.

Thank you!

Please provide a link to your site so I can inspect it and see exactly what you mean.

Thanks

Hi,

The only way of getting the links inside the excerpt to open in a new tab is to manually add the html for it in the custom excerpt field. That will override the theme excerpt and display the one you type in. You can add a custom excerpt in post edit here: http://screencast.com/t/8NOhOEhewpW

Thank you!

Hello,

We have only one other report of this issue with our theme and that is way back in 2014. It could simply be a plugin conflict so please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test again and see if you still get the error.
If you say the error is still present on a wp default theme, then maybe one of these solutions could do the trick:
http://www.agentwp.com/fix-cheatin-uh-error-in-wordpress
I would try to get it fixed on the wp default theme first before applying the theme.

Let us know how it goes
Thanks

Hello Justin,
Our theme only has 1 related articles section. the one above the author box is coming from jetpack. Please check the jetpack settings and remove the element from there
Thank you!

Hi,

Well we cannot see the site as you have a coming soon page. Please first of all make sure you have the latest version of the theme and of the plugins bundled with the theme.
In order to update the theme you can follow this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
As for the plugins the same method as updating visual composer applies: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
(Visual composer, revolutions slider, social counter and mobile theme)
If the issue is still there when using the latest updates, then please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test your site again.
Let us know how it goes.

Thank you!

Hello,

I’m positive it’s not the sub-menus you are referring to but the mega menu. We get this a lot. A mega menu will not work from the mobile menu. Please provide a link to your site so I can see how you set up your menu.

Thank you!

Hello,

You can remove these elements for all modules and blocks from the theme panel->block settings->meta info

But if you only want to target the latest articles section, you will have to use css. please add this code in the theme panel -> custom css box:
.home .td_module_1 .td-post-author-name, .home .td_module_1 .td-post-author-name span, .home .td_module_1 .td-module-comments{
display:none!important;
}


Thank you!

Hi,

No problem. you can move to alive site using the same activation code. A localhost is considered a testing platform so that does not fall outside the boundaries of the theme license

Thank you!

Hello,

The block you mentuion is block 18: http://demo.tagdiv.com/newspaper/block-18/
The header style used on the demo is header style 5

Thank you!

Hello,

We have no tested our theme with another builder as we built our theme using visual composer. I cannot say for sure if you can use another builder or not, but most likely our modules and blocks will not work with other builders. You will only be able to use the builder default elements and not the theme elements anymore.
As for the assistance, we cannot recommend anyone. We cannot offer customization services and we have no customization department for custom work. Sorry.

Thanks.

Hello,

Unfortunately the featured video is a custom implementation we added so plugins cannot tie into our code. Plugins are created or wordpress using the standard wordpress code. Custom elements cannot be affected by plugins like the featured video, our modules and blocks, our theme panel and every other custom made element we created. Only the wordpress functionality can be changed through plugins.

Thank you!

Hi,

Unfortunately our theme does not have such an option so i cannot provide any solutions from the theme side. You will have to search for a solution either through plugins or hard-coding. We have not tested anything of the sort. Sorry

Thanks.

Hello,

You can use this css to increase the size of the line using this code:

.td-footer-bottom-full .td-container:before{
top: -50px;
width: 108%;
left: -4%;
margin-left: 0%
}

You can add the code in the theme panel->custom css box

Thank you!

Hi,

Also check responsiveness as on mobile phones the image stretches over the text. Might want to add a few css rules there also.

Thank you!

Hello Lena,

If you want to have a full width header, you will need to remove any background color or image you might have on your site. the header goes into boxed mode so the background can be shown properly. There is no way of having both unfortunately. It;s either a full width header or a background (color or image) If you want to remove the background, please remove the background image or press the clear button next to the background color

Thank you!

Hello,

Depending on the ad, you can either change it;s code if it;s a custom ad or use a simple 301 redirect: http://www.wpbeginner.com/beginners-guide/beginners-guide-to-creating-redirects-in-wordpress/

Thank you!

Hello,

Our thee does not provide another pre-made layout but you can create a custom about us page like the one you mentioned with simple html and css. Alternatively you can look for a plugin that can ring this functionality so you do not have to code it in.

Thank you!

Hi,

Please update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!