Hello,
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Then try to install a theme demo and see if the issue is still there.
Let us know how it goes and provide a link to your site if you still have trouble so we can inspect it.
Thank you!

Cache got cleared maybe. A strong cache will prevent any settings change until it;s flushed so maybe that is what happened here.
Thanks.

Hello

@Walter
The social counter is not a live count and is affected by cache. It will make a few requests a day and it will wait for cache to be cleared. Now it is working on your site: http://screencast.com/t/91NAszfpyo

@yesitsneuner
Please provide a link to your site and your fb page. There are pages that require a custom implementation in the counter (the numbered page id’s are a bit tricky as you have to enter just the number in the social counter)

Thank you!

Hi,
I just tested this method again and it works properly. Here is the code needed so you can simply replace all of the function: http://pastebin.com/8Th0pTS5 – http://screencast.com/t/Qca6RE8wl
Make sure you clear cache afterwards and not make the modification in the child theme as the entire wp_booster folder cannot be rewritten from the child theme.
Thank you!

Hello,

Our theme only has 3 menus, yes. There is no extra options to add another menu. Sorry. If you want to have another menu you can either use plugins for it or hire a developer to code it.

Thank you!

Hello,

You do not need to buy visual composer as you already have a full working free license. The activation message can be ignored: http://screencast.com/t/juPVZ4vL33
The fixed sidebar can be activated like so: https://forum.tagdiv.com/smart-sidebar-2/

Thank you!

Glad it worked out!
Have a nice day!

Hi,
This seems to be a wp install issue. It’s wordpress related:
http://stackoverflow.com/questions/10631387/1030-got-error-28-from-storage-engine
http://codetheory.in/fixing-mysql-error-1030-hy000-got-error-28-from-storage-engine/
Basically it seems you are out of space on your storage device
Thanks

Hi,
There are a few threads on the subject especially for updating from newspaper 4 to newspaper 6 as that was the major change. (there was no newspaper 5 as 6) you can do a search through the forum on specific subjects and you will find lots of topics on updating from version 4
Thank you!

Hi,

1) Different smart list types have a different implementation of the images. On smartlist 1 they will be left aligned, but on a smartlist 7 they will be centered. here are examples:
smartlist 1: http://screencast.com/t/8dXS2K8We8Dg
smartlist 7: http://screencast.com/t/g814ViUx

2) The smartlists are in a way predefined post stiles that have very different implementation from one another. There are no settings for them unfortunately so any change that needs to be made has to be made from the code. I;m not sure exactly why for gif’s the style does not apply. It’s the gif’s that display differently. The jpg’s display as the developer team intended them to. Try to add giphs from the media library not external sourcess as the implementation is different if you embed a gif

3) You can add videos inside a smartlist as there are no restrictions

4) You can add anything you want inside a smartlist as it only needs to be after a heading tag.The default is h3 Any content you add between to h3 titles will be shown in the smartlist whether it;s an image, text, video, gif, or all at once. It’s your choice what content you want to have.

Thank you!

Hello,

This is actually a wordpress trick. You can add the time in the custom date setting like so: F j, Y, g:i A : http://screencast.com/t/vkDY3VK2o and now you will have something like this: http://screencast.com/t/xbt8qgRy7k6s

Hope this helps.
Thank you!

Hi Josh,

As I see it, header style 1 is best suited for you. You can simply change the colors from the theme panel and have it the way you want: blue top menu, logo on left adsense on the right of the logo and black menu below the logo and ad…like so: http://screencast.com/t/rwlnDnoQTLQc
There is no custom code needed for this.

Thank you!

Hello,

You can change the background color from the colors section of the theme panel: http://screencast.com/t/Hjdrmq4Qv or add a background image to the footer from the footer section of the theme panel like so: http://screencast.com/t/fv2Q045yHde

Thank you!

Hi Dirk,
Sorry but our theme has no implementation for featured images to show on pages. You can assign a featured image on pages so it will show up on blocks if you choose to show pages, but there are no options to show the image on the actual page.
Thank you!

Hello,
There is a simpler way to do it. Simply create the links on a standard page and make a page mega menu:
https://forum.tagdiv.com/page-menu/ This option will show the content of a page inside the menu so creating a list of these categories on a page and adding links to them will do it.
Thank you!

Hello,

Our theme only has options to remove the author from the site itself, not facebook or twitter. These social networks will grab anything they can from the post. If your post has an author, they will grab it.
If you want to have more control over sharing, you will have to use the SEO Yoast plugin. For more information about Facebook Sharing, please check here -> https://forum.tagdiv.com/facebook-share/

Thank you!

Hi,

That is not an error but a simple warning. every time you use !important in your css code this warning will show up, but it can be ignored as it warns us not to use !important unless it;s absolutely necessary. you can remove the !important tag if you want and check if the code works without it. We usually add it as css needs to re-write the previous code and sometimes it cannot without !important so we add it in. Try it like so and if it works the error will be gone. If it does not, then simply ignore the message:
.td-grid-style-4 .entry-title{
background-color: rgba(0, 102, 153, 0.7);
}

Thank you!

Hello,

There are 2 ways to remove this grid. The first is the easiest. You simply need to remove any featured posts from your site. The grid will show any post that is added in the featured category. If you have no posts in it, there will be no more grid on the homepage. The second involves editing the theme files and removing the grid from the code: http://screencast.com/t/AyODqEzMGc8

Thank you!

Hi,

If you want to remove the search altogether, you can remove this part of the code: http://screencast.com/t/H7lMlKO6QCso
As for the scroll on mobile it can be deactivated from here: http://screencast.com/t/TVVkeXgb2mT but not if you use the mobile theme. The mobile theme sticky menu cannot be removed from the theme settings.

Thank you!

Hi,

I just tested it now with the latest versions of the plugin, wp and the theme and the optuion is there: http://screencast.com/t/MVFmJ3tWsVwk
Please make sure caching is active : http://screencast.com/t/eoSAaorJmCX

Thank you!

Hello,

The duplication of featured images usually occurs when adding the image in the featured image section and on the post itself thus resulting in 2 images being displayed. Please make sure you do not ad the featured image inside the post content. Only add it here: http://screencast.com/t/fl8HNEo5
If this is not the case, we did have reports in the past with featured image duplication caused by plugins. Sometimes plugins add their own featured image like photon for example. In your case I can see in the code a WPDM template which contains the image. It could be a plugin causing this so please disable all plugins except visual composer, clear cache and reset cdn files. Then check the posts again.

Thank you!

Hi,

Except for cludflare we have not found any viable plugins to minify the css and js. One of our veteran users as his own custom modifications guide that may be of help (it includes minify alternatives): https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

I hope this helps.

Hi,

The child theme is a bit complicated to understand at first. It is basically a re-write of the main theme.
Not all of the files in our theme will work from the child theme though .The main functions.php file requires custom implementation to be able to re-write the main file and all of the WP_Booster folder will not work as well from the child theme. If you move the post template files to the child, the theme will use those files and not the ones from the main theme. You have to use this guide to create the child theme properly: https://forum.tagdiv.com/the-child-theme-support-tutorial/ It’s basically a mirror image of the main theme.
However there is one important thing to know about a child theme. It is not update proof. This is a common mistake users make and update their themes and do not update the child theme causing lots of issues. The child theme serves the file you add to it. if that file is modified in a future update and you serve the old modified version of the file from the child theme, there could be consequences.
\So when using a child theme you have to keep a look-out if the files you added to the child theme get updated. If they do, you need to re-create your child theme with the current theme files and re-apply your modification. A child theme helps you skip a few updates as not all files get modified on each update but it is not update proof.

I hope this is clear enough…I know it’s a mouth full. 😛

Thanks.

Hello,

You can have autoplay in our sliders as well: http://screencast.com/t/OC4z3pppySaT
But there is no options such as the slider on gameranx. All of the links inside our blocks lead to posts, not change the main post in the slider.

Thank you!

Thanks for the suggestion. I will pass this information on to the dev. team.
Have a nice day!