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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Sorry but we do not provide such services. You will need to hire a freelancer from sites like studio.envato.com

Thank you!

Bogdan B.
tagDiv Staff
Bogdan B.
tagDiv Staff

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but you cannot set fonts globally. The global fonts are found in the theme panel under the fonts section: https://forum.tagdiv.com/font-customization/
The individual fonts are found in the tagdiv composer plugin settings for each block in particular.

Thank you!

Bogdan B.
tagDiv Staff

Usually I would just ask you to contact us via email so we can take a look at the site back-end and how you implement Instagram, but since it’s a localhost I cannot do that. Please try to move to a live environment so we can access it and see why it is not working. I cannot provide any solution based purely on speculation.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You can place the shortcode in the post content and change the links for each one. You can create multiple instances of the same element. You can get the shortcode for a tagdiv composer element in the edit page screen. https://www.screencast.com/t/0DNDtQjYrK

Thanks.

Bogdan B.
tagDiv Staff

Hello,

If you have many items in your menu, once the screen size gets narrower, the elements will fall on a second line. You cannot have the elements on the same line on narrower screens.
Try to reduce the menu items if you want them on a single line. You can use sub-menus to free up some space.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please deactivate and delete all of the theme plugins (the ones starting with TD) and install them again from the latest theme package you download from envato.
The plugins must be updated as well.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Place the code in the theme panel under custom css and change the screen width in pixels to the screen size you want the more articles to hide at.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but our theme does not have a functionality for 2 logos in the header. This can only me made with customization. The header files can be found here:
https://www.screencast.com/t/uNdzRR6gabp

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The multi-purpose plugin must be deleted as it was integrated into the standard tagdiv composer and is no longer required. Please delete the plugin.
Please check the 8.7.5 change log: https://www.screencast.com/t/utJXwWh8wl

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but we have not tested the mentioned plugin. Woocommerce is tested and working with our theme but we have not tested any whishlist plugins. Sorry for the inconvenience but untested plugins are not covered by the theme support.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

If you get 500 errors, it is recommended to increase the wp memory limit in wp-config to 256 mb as this seem to have fixed the issue for most users.
Also please check file permissions: http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/

Thank you!

Bogdan B.
tagDiv Staff

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

I cannot investigate the colors you add to the category tags as they are only visible on posts. I cannot see what you set in the theme panel from the front-end. Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but the ad codes do not accept PHP code. You will probably need an ad plugin for this but I cannot recommend any as we have not tested php code in ads.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please check this topic to reduce the top spacing: https://forum.tagdiv.com/search/.td-main-page-wrap/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The weather will be grabbed from the location in the theme panel but it can be changed based on the current location by each user using this option:
https://www.screencast.com/t/gqoNJgoMI

Thank you!

Bogdan B.
tagDiv Staff

Hello,
There were fixes added for the theme and plugins. The change log will be posted on themeforest as soon as possible.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

Thank you for pointing this out. I will pass this message onto our developers and we will consider it.

Thanks for understanding.

Bogdan B.
tagDiv Staff

Hello,

Please note that Ultimate Addons was not tested with our theme and could provide issues. Please only use the standard VC version.

Thank you!

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