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Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,

You can try a custom css approach to bold the title as there is no setting in this regard. Please check this topic to see how css can be applied to the amp template:
https://forum.tagdiv.com/topic/center-imagen-featured-in-amp/
You can use a css code like:

header .entry-title{
font-weight:bold;
}

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Thank you for pointing this out. I will pass this information on to our development team.

Bogdan B.
tagDiv Staff

Hello,

I’m not sure what padding you are referring to but please provide a link to your site so we can see the padding you mention.

As for the block headers, you can change their color from the theme colors section of the theme panel: https://www.screencast.com/t/r2c9j7y8

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Your site seems fine at the moment. You do not seem to have the mobile theme plugin active though. The AMP template works just fine.
If you need help activating the mobile theme plugin, please read this guide: https://forum.tagdiv.com/the-mobile-theme/
Also please try this without any other plugins as plugin conflicts can also affect the mobile theme.
If the issue is still present, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the issue.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) and cpanle access so we can login and attempt updating the theme and see what issues are present. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The tagdiv composer is a live front-end builder so this gives the opportunity to actually go in and test the element before applying it to your page. It works with a live preview of the page so a tutorial is kind of pointless in this regard. Simply drag the element onto the page and give it a shot changing the image and link and the button text from the element settings: https://www.screencast.com/t/xRYWmiapxX

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but I cannot understand what you mean. What are you trying to copy? How are you doing it? Please provide screenshots and a link to your site so we can understand better how to help.

Thanks.

Bogdan B.
tagDiv Staff

Sorry but the cloud library only works with the tagdiv composer, not VC. It is not recommended to use 2 page builders at the same time. Choose one or the other.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

1) The restro hero scene can be imported directly in the new cloud library elements:
Simply press the add template button in the tagdiv composer and import a ‘section’ to your page: https://www.screencast.com/t/yklmD6hKr9

2) Yes, you can create landing pages with the tagdiv composer. You cna also load predefined pages as well with the same method as shown above.

Thanks.

Bogdan B.
tagDiv Staff

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately I cannot understand what you mean. What is the error you are facing?
Do you want to install a demo with content? https://forum.tagdiv.com/installing-demos/
Please provide more details to what you mean.

Thank you!

Bogdan B.
tagDiv Staff

The page templates, (https://forum.tagdiv.com/page-templates-2/) were not supposed to show up in the cloud library template editor as you cannot assign a page template to a post or category template. It was an error and it was corrected.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

If the ad comes from youtube, then only an ad blocker can stop the ads. The theme cannot stop ads from youtube.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

That is a menu element. If you created the menu in English you will have to create a new menu for french and add it to your site exactly as you did with the main menu.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The child theme will not work in newer versions. A child theme is not update proof. Please check this topic: https://forum.tagdiv.com/topic/setting-up-child-theme/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

When getting the grey background, there is a quick and easy fix you can make. Please edit your htaccess file and add this code at the bottom:

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Than you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but our theme has no functionality in this regard. We have not tested shortcodes in the image captions. An image caption is meant to show text by default so we did not add any extra functionality to add shortcodes in the caption.

Thanks.

Bogdan B.
tagDiv Staff

Hello,

I understand the issue but unfortunately woocommerce and a whishlist plugin are not the same. Woocommerce is tested and compatible with our theme but that does not mean that every plugin that ties into woocommerce will be also compatible. Each and every plugin is individual and each one must be tested and kept compatible and we cannot do this for all plugins our there.

Thank you for understanding.

Bogdan B.
tagDiv Staff

Hello,

Sorry but the featured image functionality will not work with external url’s. It needs an image from the media library in order to work properly.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello julingn,
I have ran a test like and the category tag is disabled if hiding the category. Here is an example:
before: https://www.screencast.com/t/b1crYYBh
after disabling: https://www.screencast.com/t/jFjDdCBkg32https://www.screencast.com/t/SfBMgDQFF2P

Thank you!

Bogdan B.
tagDiv Staff

OK,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but there will not be any easy migration. The 2 page builders are different and there is no simple way to switch from one to the other. If you cannot make the switch now, you can still use VC as before. Just make sure to only use 1 page builder at a time. Do not keep both activated.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The exchange widget has been fixed. You need to create a free api key on fixer.io though and use the api key in the widget.
Here is an example: https://www.screencast.com/t/uq60x4za1ZX
Please also clear your cache afterwards.
If you still cannot get it running, please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please update the plugins as the new theme system will disable older versions of the plugins if they are not update. Please access the plugins section and press the update button for the theme plugins.

Thank you!

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