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Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,
The specific post has a container over the other one so the transparency has to be different for it as it will have a visual impact as they are 2 containers overlapping.
Try this code:
.single-post .td-ss-main-content{
background-color:red!important;
}

This will be the case with overlapping containers. Imagine having 2 semi-transparent pieces of glass. A single glass will have much better visibility than the 2 pieces put together.
I hope this helps.
Thanks.

Bogdan B.
tagDiv Staff

Hello,
Please try to make a fresh install of the theme (I see you do not have it active at the moment.)
Then only install the visual composer version that comes with the theme. Please remove any other version from the plugins section (disable and remove) and then install it from here: http://screencast.com/t/DwZN21u0VR
Please let us know if you still have problems afterwards and let us know when you have the theme active so we can inspect your website.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Sorry I missed the last question. Chris is right as we did not consider this to be of relevance for the related articles field. (Thank you Chris).

Bogdan B.
tagDiv Staff

Hello,
You can also check if you meet the newspaper requirements:
https://forum.tagdiv.com/requirements-for-newspaper/
And check your system status parameters and increase them like this guide suggests: https://forum.tagdiv.com/system-status-parameters-guide/
I hope this helps.
Thanks.

Bogdan B.
tagDiv Staff

Hello,
It will work from the child theme. Simply copy over the 404 file from the main theme over to the root folder of the child theme (please make sure you update your child theme if you have an older version of it. A child theme comes with every version of the theme).
Thank you!

Bogdan B.
tagDiv Staff

Hello,
In order for us to provide any assistance we will need to inspect this issue ourselves and see how the tabs are set-up. Please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look and see the back-end and how you are creating your tabs. Please also include a link to this topic.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
You can use this code to adjust the ad:
.td-g-rec-id-header{
top:-18px!important
}

The menu is positioned properly, but for some reason the header ad falls a bit under. This solution will work, but there could be a conflicting plugin causing this, so it’s better to figure out the root of the problem first.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Well if there is a thumbnail that size, it will be created. And since there is: http://screencast.com/t/Rdzvh1vN, then the thumb will be created. you can try to upload an image of 695×420 then the thumbnail will no longer be created, or you can simply disable the thumbnail from the theme panel. The theme will create thumbnails if they are selected from the theme panel and if your image has = or bigger dimensions.
Thanks.

Bogdan B.
tagDiv Staff

Hello,

You can use this code to do it:
.vc_btn3-center{
height:200px!important;
}
.vc_btn3-center a, .vc_btn3-center i{
line-height:162px!important
}

result: http://screencast.com/t/bEZdXsVL7D

Thanks.

Bogdan B.
tagDiv Staff

Hello,
Unfortunately this is a strange issue and we have not encountered anything of the sort. I tested this on my end but could not recreate the issue.
Please try this on a WP default theme to see if it’s theme related or if it behaves the same on a wordpress default theme.
Let us know how it goes.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

@jurisss
I just tested this feature on my end again but i cannot recreate this issue. Please try to disable all your plugins except visual composer, clear your cache and reset cdn files if you use it. If the problem does not go away after that, please send us an email at contact@tagdiv.com and provide wp-amin so we can take a look at the issue. Also include a link to this topic so we can identify you.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Have you tried disabling all plugins? This issue could come from there. The theme uses thumbnails for modules and blocks. Please make sure you have the thumbnail selected here for that particular thumbnail: http://screencast.com/t/9IZSyOxmdk
Then, afterwards, use the ‘force regenerate’ plugin in order to regenerate your thumbs.
If the problem is still there afterwards, please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look at the issue. Please also include a link to this topic so we can identify you.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
We looked into this a bit and it is an interesting thing to look into. For now You can use this function and add it inside the module files you use on your category pages:
<?php if (td_util::get_option('tds_category_module_3') == 'yes' and !is_category()) { echo $this->get_category(); }?>
You can simply replace the code for the category tag on modules and it will remove the category tag on category pages for that specific module: http://screencast.com/t/vyPnZPKrux
However, this is a temporary solution as there will be cases with category pages that have posts from a sub-category. Then the category tag will not have the same url as the current category page viewed but the category tag will still not be present due to this modification. This will be more complicated to do so I will add this to our update list and I will pass this onto our development team so they can provide a proper solution to this problem. We will post the solution when it is found and we will implement it in a future update of the theme.
Thank you for your message.

Bogdan B.
tagDiv Staff

Hello,
The theme only creates thumbnails for the dimensions found in the theme panel->thumbs on modules and blocks: http://screencast.com/t/9UIOF8eyZjb
In this menu, please only tick the options you want for the thumbs that you use and then use the “force regenerate” plugin as it will delete all the other thumbnails and leave only the newly created ones.
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
If a sub-domain works and your main one does not, it seems there is another problem stopping the pagination from working properly. Maybe it’s some modifications you made in the code, or a js minification.
As for the w3 total cache, we do not recommend it as it created some issues with our theme. The recommended cache plugin is wp super cache.
Please try to revert your main site to the default state (as much as you can) so you can narrow down the search.
Sorry for not having a precise answer but at this point only you can identify the issue as it is clearly not theme related, but specific to your case.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
I will add these suggestions to our list and maybe in a future version of our theme we will be able to add more social buttons to the article sharing. Until such time, you can add a custom network by following the method above.
Thank you for your suggestions.

Bogdan B.
tagDiv Staff

Hello,
I ran a few tests with the examples provided and it really seems to be a problem with firefox. The logo loses it’s responsiveness.
@ Everyone who encounters this issue, please add this css code in your theme panel -> custom css box:
.td-header-style-10 .td-header-sp-logo img{
width:100%!important;
}

(this is for header style 10. If you encounter issues on another header style like header 9 for example, change the number form the header style in the code)
This should do the trick.
I will add this issue on our list for further testing and if there is a bug i will be fixed in a future version of the theme
Sorry for the inconvenience.

Bogdan B.
tagDiv Staff

Hello,
It seems you have a problem with the theme settings. Please check your system status parameters here: http://screencast.com/t/hyYmVOyi and make sure you increase them using this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Also please check with your hostin provider to see if you meet the system requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
As for the import, you can find a few solutions online for it: http://torquemag.io/2015/01/how-to-use-phpmyadmin-wordpress-database/
Please let us know if you still have problems afterwards.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
This could be a plugin conflict, and not theme related at all. Sometimes plugins conflict with each other or the theme and js errors occur. A java script error could break the pagination. Upon checking your website, I saw that you are not getting any js errors in your console apart from a few mixed content ones: http://screencast.com/t/lJwsbuvIdcSt and the category pagination works as expected.
Maybe you figured it out in the meantime or the plugin causing the issue got updated…
In any case, when you see js errors in the console, try to disable all plugins except visual composer, clear cache and reset cdn. Then check again. Plugins are the number 1 reason for this type of errors.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
These settings are kept in the database, so there should be no change to them when updating the theme.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately there is no sorting option in the theme for the social buttons.
Please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect the counter and see why it is not working. Also please include a link to this topic se we can identify you.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please make sure you deactivate ALL plugins and just leave visual composer active. Then clear your cache and reset cdn files if you use it. The theme does not have any js erros in it’s default state. you can inspect our live demo: http://demo.tagdiv.com/newspaper/
Let us know how it goes.

Bogdan B.
tagDiv Staff

Hello,
If the theme is not activated then we cannot inspect the issues unfortunately. The tabs element should work if there is nothing in conflict with it. I suspect a plugins conflict as well, so please disable all your plugins except visual composer and clear your cache. then check your tabs again.
In order to place full width images on your pages, you can use a full width row and add an image to it: http://screencast.com/t/b3qqg7KIv you can see this type of implementation on our travel demo: http://demo.tagdiv.com/newspaper_travel/
For the category pages, we will have to see how the images are positioned on your website, so please lt us know when you have the theme active so we can inspect it.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Are you sure you saved your modification? As you can see here, it works as expected:
http://screencast.com/t/TP2X2ILJ2
(It will not work from the child thee is that is what you are trying to do)
Thank you!

Bogdan B.
tagDiv Staff

Hello,
You can also create your own thumb if you wish and add it in the specific module code. You can follow this topic to see how it can be done:
https://forum.tagdiv.com/topic/thumbnail-size-blurry-issue/
I hope this helps.
Thanks.

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