Hello,
Unfortunately we have not tested the old version of our theme with newspaper 7 so we cannot say for sure if you can use it or not. In the latest version of php, some functions used in newspaper 4 will probably not work anymore as they will be deprecated and some of them removed altogether. The solution for this would be to adapt the theme code to PHP 7 and it will be no easy task to accomplish. You can test it out if you want but we cannot guarantee it’s functionality.
Thank you!

Hello,
Please try to disable all plugins except visual composer and clear your cache. Also check if you have any custom modifications done to the theme files. Please also check this issue on a WordPress default theme.
Let us know how it goes.
Thank you!

Hello,
Please provide a link so we can inspect this issue!
Thanks.

Hello,

Please use this code for the line:


.td-sub-footer-container .td-container{
border-top:1px solid rgb(63, 104, 154)
}

Thank you!

Hi,
Please provide a link to your website pointing at the problem so we can inspect it and maybe come up with a solution. Please also try to disable all plugins except visual composer, clear cache and check the grid again.
Let us know how it goes.
Thank you!

Hello,
I checked this again and found an empty image in the code that could be the culprit: http://screencast.com/t/5dNVG6vk
Please check your code for the caption link and remove the image.
Thank you!

Hello,

Unfortunately we cannot offer support for plugin implementation. We have not tested that particular plugin and we cannot assure it’s functionality. Those instructions work on a wp default theme, but on a custom premium theme such as newspaper, the file structure is different ad that is why some plugins are not compatible. If the plugin is free you can try to use another one that is compatible and works without further implementation. In order to implement this specific plugin it will require basic php knowledge to edit the theme files and adapt the code to tie it in with our custom one. Unfortunately this represents custom work and this falls beyond what support can offer you.

Thank you for your understanding.

Hello,
This maybe has to do with your WP install. Please check if you installed wordpress properly and try the same thing on a wp default theme. If the problem is still there on another theme then it’s WP causing the issue and it needs to be reinstalled.
Let us know how it goes.
Thank you!

Hello,
The theme is limited to just 2 levels for the sub-categories on breadcrumbs. Unfortunately there is no setting to increase this number. The only way to do it at the moment is to alter the theme files and change the code for the function: http://screencast.com/t/ZGRQPQapV
Thank you!

Hello Maria,
This is a known issue and it will be addressed in the next theme version. Until then you can follow this topic to see how you can temporarily fix this.
https://forum.tagdiv.com/topic/search-error-message-thumbnail-is-not-set/
Thank you!

Hello,
Please make sure you update the theme to the latest version as wordpress 4.4. created a few issues with category pages.
If the problem is still there after updating, please try to disable all plugins except visual composer and clear cache to rule out a plugin conflict.
Let us know how it goes.
Thank you!

Hello,
if you managed to insert the desired text/code and it works on your desktop version, then you can use css to hide it on desktop and only display it on mobile/tablet. For this you will need to edit the code a bit and add a css class to it so it can be targeted. Then you can use css like so:
@media (min-width:1140px){
.customclass{
display:none
}
}
This will hide your code for the desktop version of your website.
I hope this helps.
Thank you!

Hello,
I understand your situation but unfortunately the theme has no options for the EU cookie law so you will have to use plugins to achieve this. Here is a list of plugins you can try out: https://wpism.com/comply-eu-cookie-policy-google-adsense/ but keep in mind that they are not tested and we cannot assure their functionality. If you require further plugin implementation assistance you will have to hire a freelancer to help you out as time does not allow us to offer any custom work at the moment.
Thank you!

Replied via email.
Thank you!

Hello,

1) you can make the footer narrower with custom css:
.td-footer-wrapper{
padding-top: 0px!important;
padding-bottom: 0px!important;
}
.td-footer-bottom-full{
padding-top:10px!important;
padding-bottom: 10px!important;
}

2) Unfortunately the big grids have a fixed design. Sections of them cannot be removed as other sections will not fit properly anymore. In order to achieve this you will need custom work.
3) If you use a custom ad you can have any dimension you want to it. Simply add an image with the size of the content width using this method: https://forum.tagdiv.com/using-other-ads/

I hope this helps.
Thank you!

Hello,
Unfortunately the theme does not have this option at the moment but you can maybe find an ad manager plugin that can display the ad just on specified posts.
Thank you!

Hello,
Unfortunately the plugin is not tested and we have no idea of it’s functionality. Please try to add a table from html in text mode. There are many html table creators online that allow you to create your tables easier than coding them: http://www.tablesgenerator.com/html_tables
you can also try to disable all plugins except visual composer and tablepress to rule out plugin conflicts.
Or alternatively you can find another plugin that will not cause the layout to break.
Sorry but i cannot provide any further insight as we cannot offer support for plugin implementation.
Thank you for your understanding.

Hello,
Please provide more details to what feature you want the title changed. The blocks can be named from block settings, the sidebar if it is created in visual composer can be changed from there as well or if it’s created in the widgets area you need to edit the names there: http://screencast.com/t/LcsYfxNWjBPz
If the footer section is the one you cannot change, then you will need to use an empty footer style as the demo content from footer style 1 and 2 cannot be edited. You can then add your own elements to the footer using the 3 footer widgets in the widgets area: https://forum.tagdiv.com/footer-templates/
Thank you!

Hello,

There are different types of block-quotes in our theme: https://forum.tagdiv.com/post-formats-for-tinymce/
http://screencast.com/t/E2RFFTzfi1u
If you only wish to change the font size for the default blockquote, it can be changed from here: http://screencast.com/t/YL0o3WunUKR
Unfortunately further customization can only be done with custom work.

Thank you!

Thank you for your suggestion, I will add it to our list and hopefully we will be able to implement it in a future update.

Hello,
You can target the grid titles with css. You will need to provide an example of what grid you are using so i can provide the code for it.
As an example:

.td-big-grid-post .entry-title a{
color:red!important
}

This will work for big grids. If the code does not apply to your grid, please provide a link to the grid you are using.
Thank you!

Hello,

Unfortunately the theme has no option for full width content. The theme elements rely on a fixed width layout and changing this width will impact all elements on screen. You will need quite a bit of custom work to accomplish a full width website properly. Unfortunately we cannot offer any custom work at the moment so if you need help doing it you can hire a freelancer to help you out from sites like studio.envato.com

Thank you!

Hello,

The featured image shows captions if these are set: http://screencast.com/t/jxbLF1odR
You can use a simple anchor tag in the caption and create the link you want but using html code in caption will break the lightbox – https://forum.tagdiv.com/modal-window/ – http://screencast.com/t/ASaazYWuquL1

Thanks.

Hello,
It seems you are trying to run the update script from newspaper 4. This will not work if you already have version 6+ of our theme. Please follow this guide to update: https://forum.tagdiv.com/how-to-update-the-theme-2/
Ignore the update from version 4 part if you do not have this version.
Thank you!

Hello,
It is not a good idea of removing a particular size as your website will be visited by other users that maybe have bigger displays than yours so for them, your website will not display very well.
If you want to make this modification, there is no easy way to do this as well. You need to edit the style.css file and adjust every element in there. (lots of work is required)
The theme should fit any content properly. If you compare your website with our demo site and find that some particular elements do not behave like the ones here: http://demo.tagdiv.com/newspaper/ then most likely there is a problem that needs to be addressed.
Let us know if you require further assistance.
Thank you!