Hello,

If another account works perfectly, then it means there is something about your account that prevents the proper information from being grabbed. Please provide a link to your site so we can investigate this.

Thanks.

Hello,

You can also use the default theme implementation and filter the blocks shown in that page to show only content from a specific author. Please read this guide to learn how to filter content on pages: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hello,
It seems Twitter made a few changes and the counter needs adjusting again. Please replace the counter with this one:

https://www.filedropper.com/showdownload.php/td-social-counter_1

Thank you!

Hello,

You can try to implement a block under the comments section with infinite loading pagination but it will not be able to detect the current post viewed. The block will also include the current post as blocks were not meant to be displayed on posts by default.
Here is an example:

<?php echo do_shortcode('[vc_row][vc_column width="2/3"][td_block_3 limit="4" custom_title="More Articles" td_ajax_filter_type="" ajax_pagination="load_more"][/vc_column][vc_column width="1/3"][/vc_column][/vc_row]');?>

I have implemented it like so: https://www.screencast.com/t/r0Hy2JEYL8te

Result: https://www.screencast.com/t/LGCl2EOKh0

Hello,

Sorry but the video playlist does not provide any such implementation. The playlist cannot show a custom text for each video nor a video summary. Sorry. In this case you can try searching for a plugin that can offer the functionality you seek but I cannot make any recommendations.

Thanks.

Hello,

Your homepage is a blog template. It was not built using the tagdiv composer. The blog page is handled by this template setting: https://www.screencast.com/t/Cbavg6cik
You cannot implement a newsletter or any other widgets on in the content of a blog homepage, but you can do it in the sidebar though from the widgets area.

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

I have added your username to my social counter and it works just fine: https://www.screencast.com/t/xuvvpgwsDL with the dot included Please clear your cache and try it again. If it still will not work, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

If you are referring to images on posts, please check this setting when adding images into posts: https://www.screencast.com/t/lyymlhPT3
Make sure you select the full size, not the thumbnail.

Thank you!

They are there: https://www.screencast.com/t/lXq8JJg6jC5 – https://www.screencast.com/t/OJ2xauHOaRI5 – https://www.screencast.com/t/ZFude7hz4

Thank you!

Hello,

This is a new theme check we implemented to disable old versions of the theme plugins as in most cases the new theme files will not work with old theme plugins. Please delete your current theme plugins and then install them again from the new theme package.

Thank you!

Hello,

Please provide more details to your request so we can better understand how to help.

Thanks.

Hello,

After a theme update it is always good practice to clear all caching from the cache plugin, cdn server, hosting side cache and browser cache for each browser you use.

Thank you!

Hello,

It seems you do not have the tagdiv composer or the revolution slider plugins active.
Also you use a big grid on a 2 column row. A big grid requires a full row not a split one.

Thank you!

Hello,

We have the latest version of chrome but we cannot see any links change position. Please clear your browser cache or test from a different machine as we cannot see the error.

Thanks.

Hello,

The header style can be changed from the header section of the theme panel. Please read this guide: https://forum.tagdiv.com/header-styles/
There is no header style that can show the menu like in your picture. Sorry. It can only be done with customization which we cannot provide.

Thanks.

Hello,

The official implementation of our amp plugin is to ignore pages that are built using a page builder. You are most likely using another amp plugin as the theme plugin does not work with pages built with page builders.

Thanks.

Hello,

Please follow this topic:
https://forum.tagdiv.com/topic/td-composer-not-loading-3/

Thank you!

Hello,

Indeed there is no option to changethe title specifically on category pages. You cqna try to add this css in your custom code section and change the color in the code to the one you seek:

.category .td-page-title{
color:green;
}

Thanks.

Hello,

Sorry but the theme does not have any such options. You can try a plugin such as https://wordpress.org/plugins/comment-image/ but it is not tested so I cannot say for sure if it will work or not.

Thanks.

Hello,
1) You are using an old version of the theme and an older version of the social counter which will not work with the recent changes made to FB. Please update your theme and your theme plugins.
2) The back to top only needs to show up after the position change. Th position change will make it visible all the time. You will have to hide it using this code to have it appear in the position you want:

.td-scroll-up {
display:none;}
.td-scroll-up-visible{
display:block!important;
}

Thank you!

Hello,

Please read this guide: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thanks.

Hello,

Please check these forum topics:
– https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
– https://forum.tagdiv.com/topic/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co/

Thanks.

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

Sorry but this is only possible if you have the proper coding skills. Our theme header does not have the same implementation as the one you seek so no demo will come close to the design you want. It is another menu with different functionality. The demos only change the style a bit but do not alter the functionality. If that menu is a must have for your project, you will have to hire a freelancer to help implement it as the theme cannot offer the menu you seek.

Thanks.