Hello,
Please provide a full link to your site so we can inspect it.
Thanks.

Hello,

Sorry but our theme does not have any setting to import articles from external sites. Our theme was built with creating content ion mind, not grabbing content from external sources. You can maybe find plugins that can help in this regard but I cannot make any recommendations. Sorry.

Hello,

Sorry but the screenshots do not work. Please provide a link to your site so we can inspect the issues mentioned as well as working screens.

Thank you!

Hello,

Please read this guide on how to create homepages:
https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
If you want the specific design of the city_news homepage you can install the demo with content, make a copy of the homepage, then uninstall the demo and install it again this time without content. You will be left with the homepage copy.

Thank you!

Hello,

Please use this guide to learn how to enable gzip compression as well as other implementation needed for a faster loading site:
https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you!

Hello,

The hover colors in our theme are affected by the theme accent color: https://www.screencast.com/t/s5x8338qi

Thank you!

Hello,
It is this margin that affects the site, there is no extra div. The code comes from autoptimize so I cannot pinpoint it https://www.screencast.com/t/br0tE3EMlA
You can try to add this css in your custom code section of the theme panel:

.td_smart_list_2 .td-item{
margin-bottom:0;
}

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,
The theme is constantly verified across all browsers.
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

In the new version, the multi-purpose plugin was included in the tagdiv composer and is no longer required. Please delete the plugin. trying to activate it will provide an error.
This change was mentioned in the change log: https://www.screencast.com/t/QqeDhZ2E

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Sorry but we had a day off as mentioned in the top banner of this page.
Please use this counter version for the twitter fix: https://forum.tagdiv.com/topic/twitter-social-widget-is-not-updating/

Thank you!

Hello,

Unfortunately the big grid does not have such functionality. They can opt for a homepage post element if they want to highlight a single post at the top of the page.

Thank you!

Hello,

The bar seems to be linked to disqus maybe: https://www.screencast.com/t/qhu1IssUp9
It shows a ‘comment author info’ message.
In any case, it is not theme related.

Thanks.

Hello,

Yes, the image from the child theme was not changed as well as the texts in the comment of the child theme. It will not prevent it’s proper functionality though.

Thanks.

Hello,

The theme uses the default comments of WP but if you want to use a custom script instead, you will find the comments code in the post template files like so:
https://www.screencast.com/t/LOC8iB6sJfay

Thank you!

Hi,

Can you please elaborate a bit and provide working images so we can see the errors.

Thank you!

Hello,

Sorry but custom post types do not get the standard post templates. A CPT will only use the default post template in our theme.

Thanks.

Hello,

The only ad spots available in our theme are presented here:
https://forum.tagdiv.com/ads-adsense-overview/ – https://www.screencast.com/t/8tu3FLMcO
Any other implementation that is not present in any ad spot, will need custom code modification to do.

Thank you!

Hello;
Please delete your current newsletter plugin and then install it again from the mai ntheme package you downloaded from envato. If you still cannot install it, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

Please follow the yoast suggestions if you want proper seo implementation. The plugin will let you know on each post/page what implementation is necessary for the post or page to be visible on google.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The tagdiv composer is a page builder and it is required by the theme in order to maintain proper functionality of the theme elements.
There is also the wpbakery page builder as an alternative solution, but the theme needs a page builder to function properly. Either use the wpbakery builder or the tagdiv composer (both provided free of charge in the theme package)

Thank you!

Hello,

We will need to inspect these ads and the method used for their implementation. Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

The new version of the theme does not need the multi-purpose plugin anymore as it has been integrated into the standard tagdiv composer. Activating this plugin will cause an error.

ro:

Buna ziua,

In noua versiune de tema, pluginul de multi-purpose nu mai este necesar deoarece acesta a fost integrat in tagdiv composer iar activarea pluginului va returna o eroare.

Multumesc.