Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Your homepage seems fine now. Your content is present and I cannot see any issues at the moment. As for the error message, this usually happens when trying to edit a page that was not originally created in the tagdiv composer. Please test this on a brand new page.

Thanks

Hello,

Please try this solution: https://forum.tagdiv.com/topic/cant-use-tagdiv-composer/#post-233621

Thanks.

Hello,
Sorry but we have not tested the OneSignal Push so I cannot say for sure if it will work properly or not with our theme. Sorry but we cannot help with untested plugins.
Thanks for understanding.

Hello,

You can use a custom css code to change the colors:

.td-related-title .td-cur-simple-item:hover, .td-related-title .td-cur-simple-item{
color:grey!important;
}
.td-related-title .td-cur-simple-item{
background-color:red!important;
}

You can add the code in the theme panel->custom code section of the theme panel

Thank you!

Hello,

You can try the row background color section: https://www.screencast.com/t/bMDQ73sAFXv4
Let us know how it goes.

Thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

Please check again: https://www.screencast.com/t/PgV3k2vZoekm
You probably did not clear the cache after updating your theme.
If you still get 500 errors, please use this guide:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
Thank you!

Hi,

The hover is set in css for each button in particular. There is no option in the theme to change this behavior. It can only be changed with custom css code.

.td-social-style2 .td-social-icon-wrap:hover .td-icon-facebook{
background-color: grey;
}
.td-social-style2 .td-social-icon-wrap:hover .td-icon-instagram{
background-color:grey;
}
.td-social-style2 .td-social-icon-wrap:hover .td-icon-twitter{
background-color:grey ;
}
.td-social-style2 .td-social-icon-wrap:hover .td-icon-youtube{
background-color:grey ;
}

Change the colors in the code and then place it in the theme panel under the custom code section.

Thanks;

Hello,

The same applies. Please contact us via email if you cannot solve the issue by disabling the plugins.

Thanks.

Hello,

You can install it with content as well, but just remember to change the mobile menu and search background image from the theme panel and the sign-in/join image.
https://www.screencast.com/t/DaCvwoHe
https://www.screencast.com/t/zvVv6MbPjSdN

We will fix this issue in future releases. Sorry for the inconvenience.

Thank you!

Hello,

Yoast is a tested and recommended plugin to use with our theme so chances are it is another plugin that conflicts with yoast that causes the issue.
Please disable all plugins except the page builder and yoast, clear cache and reset cdn files if you use it. Then check again to see if the issue is still there.

Thank you!

Hello,

The blue curtain is the mobile background. This is most likely your cdn not being configured properly and using rocket loader. Please read this guide:
https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello,

You will have to provide more details in order for us to help. What fonts are you referring to? What images might that be? Where?

Thank you!

Hello,

Yes, you can move a theme license to another domain. You can reset the theme activation in the system status section of the theme and then activate it on the new domain.

Thank you!

Hello,

You can make a js code affect a certain viewport like mentioned here: https://stackoverflow.com/questions/17237935/jquery-execute-scripts-based-on-screen-size?utm_medium=organic&utm_source=google_rich_qa&utm_campaign=google_rich_qa

Thanks

Hello,

Sorry but our theme does not have advanced controls over the ads regarding what pages these ads will show up on. Ads are placed across the whole site at once in our theme. You will have to use plugins to be able to display ads separately for each pages.

Thanks.

Hello,

Please update your theme and the social counter plugin. Please use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ as well as https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

In the new version, the multi-purpose plugin was included in the tagdiv composer and is no longer required. Please delete the plugin. trying to activate it will provide an error.
This change was mentioned in the change log: https://www.screencast.com/t/QqeDhZ2E

Thank you!

Hello,

The top bar was never meant to show up on mobile devices. You can however activate it through css. Please check this topic:
https://forum.tagdiv.com/topic/top-menu-mobile-2/

Thanks.

Hello,

Sorry but we do not have a documentation describing each element in the tagdiv composer. The tagdiv composer is a live page builder though so you can test these elements rather easily and get a feel for what each one does.

Thank you!

Hello,

The file is not outdated. It is the version number that did not get updated and that is why woocommerce detects it as an old template. Simply change this number from 3.3.0 to 3.4.0 and the message will not display anymore: https://www.screencast.com/t/hehjIAXI5HEZ
We will fix this in the next theme version.

Thank you!

Hello,

Sorry but you will not be able to add custom content o the 404 page without editing the php file. By default the theme offers these settings for the 404 page: https://www.screencast.com/t/AZGHc57i55W

Thank you!

Hello,

Please read this guide: https://forum.tagdiv.com/footer-templates/

Thank you!