Hello,
In order to change the theme sorting options you will need a bit of php knowledge.
You can follow this topic to see how sorting options can be added. https://forum.tagdiv.com/topic/how-to-order-tag-items-from-least-recent/
Thank you.

Hello,
You need to update the social counter as well. Please remove the current social counter and delete the files. The install the new version that comes with newspaper 6.6.1 from here:http://screencast.com/t/inlnPSqju The back-end settings should look like this: http://screencast.com/t/PdtxQ3ID6fH
Then you need to follow this tutorial to see how you can set it up: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thank you!

Thank you for posting this solution. I’m sure it will help people who struggle with pagespeed.

Hi,
Please provide a link to your website so we can inspect the ads.
Thank you!

Hi,

Please disable all your plugins except of Visual Composer, clear cache and purge your files if you use CDN, then check if you still have this issue. Also it could be a host issue, it may block the access to the admin-ajax.php file, please check the browser console for errors while the “save settings” process it running. If this is the case you have to contact the host administrator and inform him about this.

Thanks!

Hello,
I assume you are using this method: https://developers.facebook.com/docs/plugins/like-button#configurator
When you generate the code for your button you get 2 pieces of code. http://screencast.com/t/a7ok1NO0 – you need to place the first one in the header.php file like so: http://screencast.com/t/ajTnUyYmqwyy and then you can use the second embed code on your page.
Thank you!

Replied via email.
Thanks.

Hello,
Since version 6.6 of the theme, the option to chose the articles to display in a block was implemented. You simply have to get the post id’s like so: http://screencast.com/t/yBsssHs1 and then you need to use these id’s in the block settings : http://screencast.com/t/Xc01ypUk
If you do not have version 6.6 of the theme you will need to update by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you.

Replied in the other topic: https://forum.tagdiv.com/topic/homepage-breaks-after-update-to-v6-from-v-4/
thanks.

Hello,
Unfortunately javascript minify options create multiple issues. Indeed the lazyload breaks first but you need to check other parts of your website as they may be affected as well. Unfortunately the theme uses only one js file so parts of it cannot be excluded. You can check the minify process and check the file to see if it removes parts of the code as well. You will see errors in the console about it. Unfortunately we cannot recommend any minify plugins as most of them created errors. If in your case only the lazyload animation is causing problems, simply disable this option from the theme panel. Alternatively you can use other minify plugins to see if others create this issue as well.
Thanks.

Hello,
You need to follow one of the update methods and then run the script. Unfortunately it seems in the latest version, for some reason this option does not appear anymore. We are looking into this issue and will fix it in the next update. Until then, please write us an email at contact@tagdiv.com and we will provide the update script or an older version of the theme so you can run the script from there. Please also include a link to this topic.
Sorry fort he inconvenience.

Hello,
Speedbooster works with the theme as it was created on it and should not create issues or errors, but if you use other plugins and minifications and other tools, it could create conflicts. So you are left with 2 choices actually. Either remove speedbooster or remove other plugins or tools you might use.
If you can make due without speedbooster, then you’re all set.
Have a nice day!

Hello,
You can use this code:
.td-ss-main-sidebar{
background-color:blue!important
}
result: http://screencast.com/t/hsxSUom6
Thanks.

Hello,
When you use smartlists the article ads will no longer display. If you want ads displayed you will need to use the three smartlist templates showed above by Catalin.
If these ads do not display correctly, please make sure you use the correct input method for your ads. If you use adsense, then you can input the ad code directly in the theme panel. If you use anything other than adsense, you will need to use this method: https://forum.tagdiv.com/using-other-ads/
If the problem is still there and the input method is correct, please provide a link to your website so we can inspect the ads.
Thank you!

Please allow us a bit of time to investigate these warnings and we will come back to you on this topic.
Thank you!

Hello,
Unfortunately there is no easy way to split sub-menus but there is an alternative. You can create a page in visual composer and use a wp menu element http://screencast.com/t/UUkQWG4wB2t to create a custom menu on that page on as many columns as you want http://screencast.com/t/zPzhkdFNk5b and then assign the page to the mega-menu. You can use this guide (at the botom) https://forum.tagdiv.com/mega-menu/
Thank you!

Hello,
1) Please make sure the ads are not disabled on tablets from here: http://screencast.com/t/42JqjI7wfymi
2) you will need to edit the theme file corresponding to the template you use in your posts: http://screencast.com/t/8jidV29LLAyb The default post template uses loop-single, template one is loo-single 1 and so on. http://screencast.com/t/PFrzK5oAdjL
Thank you!

Hi,
I cannot see your email. Please send the email again and provide a link to this topic so we can identify the issue.
Thank you!

Hi,
The post views increment if you click the post even from the same ip. If i click 5 times, it will increment 5 times as the post is considered viewed.
So the answer is hits count!
Thanks.

Hello,
Please provide a working link so we can inspect the fonts.
Thank you!

Hello,

Unfortunately you will need to hire a freelancer to help out with the css as it was changed a lot and does not behave as expected anymore. The theme has no RTL option and in order to make it RTL lots of css was altered and it will be no surprise if more and more elements will not be positioned correctly on your website. We usually help out where we can but we are a small team and time does not allow us to tackle time consuming tasks.
You can hire a freelancer to help you out with setting up your website from sites like studio.envato.com

Thank you for your understanding.

Hello,
Moving from http to https is a complex task.
Please follow these resources to se how it can be done: http://designmodo.com/wordpress-https/
https://forum.tagdiv.com/topic/moving-to-ssl/
https://forum.tagdiv.com/topic/using-ssl-with-newspaper-theme/
I hope this helps.
Thanks.

Hello,
I have tested you website on multiple smartphones android and ios and found no problems. it displays as expected.
Let us know if you fixed it or if the problem is on a specific screen size.
Thank you!

Hello,
Please provide an example of the warning message you are getting. The above screenshot only points to the theme panel option.
Thank you!

Hello,
Unfortunately you can only do it on blocks and the latest articles section: http://screencast.com/t/hlGuCWWDw7JQ
In category templates, the sorting option is not implemented.
Thank you!