Hello,

Not all blocks use the full size image on the 1 column layout. For some blocks this decision was made to use css and rescale the image instead of using a thumbnail. These blocks are block 11, 15, 18 and 21 (on the one column version). We are aware of this and it is on our list of updates. Until we can change this behavior in a future update, you could alternatively use another block to display your content or you can edit the theme files and change the module used for block 18 – http://screencast.com/t/nDVQgA4Yp

Thank you for your understanding.

Hello,

I have checked your website and saw that you increased the site width. That is what causes your responsiveness problem. Our theme was built with a fixed width and a column layout that relies on that width. WHen you change it, other elements will have to be adjusted to the new width.
If you want to increase the width of the outer wrap you can use it like this:

@media (min-width: 1180px){
#td-outer-wrap { -webkit-box-shadow: 0px 0px 20px 5px rgba(0,0,0,0.7) !important;
-moz-box-shadow: 0px 0px 20px 5px rgba(0,0,0,0.7) !important;
box-shadow: 0px 0px 20px 5px rgba(0,0,0,0.7) !important;
width: 1172px !important; }
}

So it will only affect the desktop version of the website.
Thank you!

Hello,

You can set excerpts in letters or words. A i see it, you have a ‘single big word'(no spacing) in your excerpt so the letters version will be your best bet:
You can set excerpts to letters from here: http://screencast.com/t/s1FCohzoE and then you can set the number of letters for each block/module: http://screencast.com/t/imlgXuvfU1

Thanks.

Hello,

This is a known issue with Facebook. Sometimes they get overloaded and cannot get the whole content properly. When this happens you will need to hit the “refresh attachment” drop down on FB to get the whole post properly. This happens regardless of post, image, theme, etc.

Thank you for your message.

Hello,

Please replace the previous code with this one:

.upsells h2 {
font-size:14px;
display:table;
padding-left:10px;
line-height: 30px;
padding-right:10px;
}

Thanks.

Hello,

You can add your category link in the slide settings like so:http://screencast.com/t/vxrP0eGvh – http://screencast.com/t/lS1W9MTZNo or you can add a link in the text field of your slider using HTML as shown here: https://www.youtube.com/watch?v=TEQymCVbK_M

I hope this helps.

Hi,
You can find the less files used by the theme here: http://screencast.com/t/m0Tcniw3D2Q
Thank you!

Hello,

Please try one more thing. To disable all your plugins except visual composer, clear your cache and purge CDN files if you use it. If the problem is still there, please send us an email at contact@tagdiv.com with your login credentials so we can take a look. Please provide a link to this topic as well so we know who you are and what the problem is.

Thank you!

Hello,

I reccommend adding another class to the block title so you can target it with css and not affect other block titles. Something like:
<h4 class="block-title custom-class"><span>Sign up for our newsletters</span></h4>
Then you can use the custom class to style the title for example:

.custom-class h4{
float:left;
font-size:14px;
}

I hope this helps
Thank you!

• This reply was modified 10 years by Bogdan B..

Hello,

This css code should fix it:

.upsells h2{
font-size:14px;
display:table;
padding-left:10px;
}

http://screencast.com/t/mXEmwq00cnT
Thank you!

• This reply was modified 10 years by Bogdan B..

Hello,

You can set the from the WordPress reading section: http://screencast.com/t/gTNE4ytzAR
Unfortunately you cannot set a category page as a homepage, but you can replicate one in visual composer.
You can follow this video tutorial on homepages: https://www.youtube.com/watch?v=ss-BEobegAw

Thank you!

Hello,
Newspaper 6 is a totally different theme from version 4. We changed all the code to have a cleaner smoother theme. But unfortunately this affects users that have custom modifications done as they will not work anymore. You will have to remake your customizations (if you have any) and adjust them to the new code. Also a few plugins that worked in the previous version (4) might not work in the current one. So please try your filter without any plugins as well to rule out a plugin conflict.
Sorry for the inconvenience.
Let us know how it goes.
Thanks.

Hi,

If you had custom modifications done to your website using the old version of the theme, note that these will not work anymore as version 6 was written from scratch and all the code was changed. Unfortunately you will have to remove your custom modifications even if a child theme was used. The child theme will have to be remade as well.

Sorry for the inconvenience.

Hello,

In order to use a slider on a category page, you will have to edit the theme files. You can use the shortcode created by the plugin and use a do_shortcode function like so: http://screencast.com/t/VXWDBhAH4az
<?php echo do_shortcode ('slider shorcode here'); ?>
In order to link your slider to the most popular 7 days posts you will need custom modification and it unfortunately falls beyond the support we can offer. You will need to get a professional developer or freelancer to help you with this one.

Thank you for your message.

Hi,

Are you maybe using the jetpack plugin? The photon feature causes errors with our images. If you use it please disable this feature.
If this does not work, please try to disable all your plugins except visual composer and check the smartlist again.
Let us know how it goes.

Thank you!

Hello Dom,
It is exactly as you said. We are using a fixed grid based layout. If you change the site width, you will have to adjust every element inside the container to the new size. This however will be no small task.
Thanks.

Hello,
Alin gave you a code to change the title color to white. I see it works on your page.
Please provide more details so we understand better how to help you!
Thanks.

Hello,

You can try to disable all other plugins and just leave visual composer active and see if it generates the error. It could be a plugin conflict.
You can also try to reinstall visual composer (use the version that comes with the theme).
Let us know if the problem is still there afterwards.

Thank you!

Hello,

You can maybe follow this topic here: https://support.google.com/analytics/answer/1009409?hl=en – https://support.google.com/analytics/answer/1745147
Unfortunately bounce rate is very ‘individual’ for every website so there is no general advice i can give you to improve your bounce rate.

Thank you!

Hello,

The speedbooster plugin has a function that makes it disable when certain plugins not on its list are found.
You can maybe try to use just the supported plugins: http://screencast.com/t/hcjLnOqh4i2,
Or if you want to use it with your own plugin nevertheless, you can make it work by removing or commenting out this code here: http://screencast.com/t/RZLIOPUNdqh

Thank you!

Hi,
Yes. The theme panel-custom -> css box. Sorry for not specifying earlier.
Keep in mind that it depends on the size of the image you set, it will not be positioned well. It needs a few adjustments maybe like:
background-size: Xpx Xpx; or background-repeat: no-repeat;
Thank you!

Hello,
You can use this custom css for all of your requests:

.td-header-top-menu{
font-size: 13px;
height: 60px;
}
.td-social-icon-wrap .td-icon-font{
font-size: 13px;
line-height:50px;
}
.td-header-sp-top-menu{
line-height:50px;
}

The font-family can be changed from the theme panel->fonts section.

Thank you!

Hi,
You should not use that code as it affects ALL thumbs on your website. If you cannot upload biger images in order for them to fit the containers, you will have to use the “thumbnail upscale” plugin.
Thanks.

Still no luck. Same 404 page.

Hi,
It is a google chrome extension that allows you to create your css code and apply it live. It does not save the code, it only allows you to preview the modification. You have to add the code you create in the theme panel-> custom css box.
Thank you!