Hello,

The features tab was only created for the demo website so you could see all the features if the theme. You can use these features from the theme panel or from visual composer. Please read the documentation on the subject you are interested in to see how you can implement it on your website: https://forum.tagdiv.com/wordpress-information/

Thank you!

hello,

1) You can use the plugin shortcode to insert them manually in the post template you wish. Simply place the below code in the file that corresponds to the template you use. The default is loop_single, post template 1 is loop_single 1…etc: http://screencast.com/t/JUIC0QBt3s
<?php echo do_shortcode('[fbcomments]'); ?>

2) This issue is known and is on our list of fixes. Two playlist elements do not work on the same page.

Thank you!

Hello,

I have tested sharing on Facebook and could not recreate the issue. I shared over 10 posts but no problems ocured. http://screencast.com/t/Z4I0h5ntP
As i stated in the other topic, your site cannot be accessed so i cannot share anything from your website.

Thank you!

Hello,

You can remove breadcrumbs for the whole website from the theme panel: http://screencast.com/t/NbbBFdRLjJtA
If you only want to target posts, you can use css to hide them:
.td-post-header-holder .entry-crumbs{
display:none
}

Add the code in the theme panel->custom css box if you plan on using it

Thank you!

Hello,
I have tried to access your website but unfortunately it cannot be accessed. Please let us know when we can access it.
You can try to disable all your plugins except visual composer clear your cache and purge CDN files if you use it.
Thank you!

Hello George,
Please try to clear your cache. If you have a caching plugin, it could be loading your thumbs from the cache.
Let us know how it goes.
Thanks

Hello,
I have checked your website and did not see any errors with the grids. They display fine and responsive. The only difference is the scrolling option. The big grid does not have a scroll feature. The other big grids do. This is how they were designed for the mobile version.(you can scroll the bottom part of the grid on your mobile phone) http://screencast.com/t/VZoaqwEsv0e
Thank you!

@jackemathe replied in the other topic

Hello,

You can try to disable your plugins because sometimes these can interfere with the process as this topic suggests: https://forum.tagdiv.com/topic/6-5-1-forgot-your-password-is-not-working/
Let us know how it goes.

thank you!

Hello,

1) Please provide more details to what frame you are talking about. Is it a block thumbnail?, a lightbox?, a smartlist?, a galery?…etc. Please provide a screenshot if you can.

2) You can use this custom CSS:

.backstretch{
position:absolute!important;
left:-13px;
width:100%!important;
}


Thank you!

Hello,

You can set a general image background from the theme panel: http://screencast.com/t/n50aBj8V
This will apply to the entire website: category pages, posts and pages. You can set a background image to a category as well: http://screencast.com/t/4kmyRMiBv
If you want to target just a page you will have to use css to do it.
First you will need to set a background color from the theme panel. Any color will do even white counts just change from the default which is an empty box: http://screencast.com/t/PzP3XZci
The you can use this code:
.page-id-754 {
background-image: url("enter image url here");
}
You can target your page id using your browser inspector. Every page has a different ID. Mine was 754. Yours will be different: http://screencast.com/t/7VqDZLTjXcr
The background will need a few adjustments to be positioned properly though.

I hope this helps.
Thank you!

Hello,

The lightbox option http://screencast.com/t/uNCrgzScyx only activates it on images that do not have the option checked here: http://screencast.com/t/0F2JKLXp80
If your image has this option set to ON, then the lightbox option from the theme panel will not disable it. You will have to edit each image and set the option to OFF.

Thank you!

Sorry but I still cannot access it: http://screencast.com/t/yoPfxxVkZVc5
Please provide more details to your problem and a working link.
Thank you!

Hello Dom,

You can easily achieve this from the WordPress settings:
http://screencast.com/t/FH5Ec1GH – http://screencast.com/t/k5AuB4A9Kp
For a different time format you can check this topic:
https://codex.wordpress.org/Formatting_Date_and_Time

Thanks.

Hello,

I’m glad you solved your logo issue. If you want to modify the code for the logo, you can find it here:
This is the header style you use: http://screencast.com/t/YEyhPxWL and it calls this file for the logo: http://screencast.com/t/2kclcZcJ
I hope this helps

Thank you!

Hello,

WordPress is stripping the code from the textblock. It is a default behavior of WP.
You can maybe use a plugin for this: https://wordpress.org/plugins/gravitate-event-tracking/
Or you can maybe find a ‘non plugin’ solution online:
https://wordpress.org/support/topic/wp-edit-preventing-wordpress-from-stripping-out-onclick-javascript
https://www.quora.com/How-do-I-get-WordPress-to-stop-removing-my-OnClick-events-when-I-use-the-visual-editor

I hope this helps!

Hello,

you can edit the file that contains the code for custom fonts and simply duplicate the lat code (custom font 3) and change it from custom font 3 to custom font 4 and so on and so forth.
example: http://screencast.com/t/6AYKdUtJtx

Thank you!

Hello,

You can create new modules and blocks by using the theme API, but substantial PHP knowledge is required.
You can follow the API section of our documentation for more details:
https://forum.tagdiv.com/api-modules-introduction/

Thank you!

Hello George,

Unfortunately if i remove the white space from the mobile version, you will no longer have the scrolling logo. It is defined in those white spaces under the main logo.
You could use this code and give up the scrolling logo for the mobile version:

@media (max-width: 767px){
.td-header-menu-wrap-full{
display:none
}
.td-main-page-wrap{
padding-top: 5px!important;
}
}

result: http://screencast.com/t/pI1XSwdlm
Unfortunately it’s either white space or no scrolling logo. This is how the menu is set up.
I hope it helps
Thanks.

Hello,

The easiest way to remove the line is with css. Please add this code in the theme panel->custom css box.
.td-footer-bottom-full .td-container:before{
display:none!important
}
If you want to reduce the paddings, top and bottom, you can use this code:
.td-footer-bottom-full .td-container:before{
display:none!important
}
.td-footer-wrapper{
padding-top:0!important;
}
.td-footer-bottom-full{
padding-top:5px!important;
padding-bottom: 5px!important;
}

(You can change the padding values in the code to your preference.)
result:http://screencast.com/t/Mp3gZTS5

Thanks.

Hello,
Comments in PHP are as following:

// This is a single-line comment
# This is also a single-line comment
/*
This is a multiple-lines comment block
that spans over multiple
lines
*/

Commenting out a piece of code generates the same result as deleting it, only you do not lose the data. It simply gets ignored. In your case you have to remove the code that makes the speedbooster plugin deactivate.
I hope this helps.

Hello,
You can find all notification messages here: http://screencast.com/t/xngFWr5AYtW. You can delete or comment out the entries that you prefer.
Thank you!

Hello,
Unfortunately you cannot apply a custom sorting order easily. You will have to change the functionality of the mega-menu for that. You can however change the ascending or descending order by editing td_block_mega_menu and adding this line: 'order' =>'DESC' or this one: 'order' =>'ASC' like so: http://screencast.com/t/45zdwgQ2Sx
I hope this helps

Hello,

Unfortunately we cannot access your website to see how you have it set up. For a full image logo try using a header style that supports full size logos: https://forum.tagdiv.com/header-styles/
(style 9, 10 or 11). Then you can upload a logo as big as you want and it will display the full size.

Thank you!

Hello David,

Unfortunately there is no code you can copy and paste in. Our theme does not behave as your old one. It will require coding knowledge to change the behavior of the current code. Unfortunately we cannot offer any custom work at the moment as we work hard on updates, fixes and support. If you really need this modification, you can hire a freelancer to do it for you from sites like studio.envato.com
You can also try with custom fields as Chris suggested: https://codex.wordpress.org/Custom_Fields

Thank you!