Hello,

I will need more details in this regard so I can provide a proper answer. How are you implementing the banner in our theme?
Please provide a link to your site so we can inspect it.

Thanks.

Hello Stephen,

Please provide a link to your site so we can inspect it and provide the code needed to change the fonts.

Thanks.

Hello Simon,

Please read this guide: https://forum.tagdiv.com/main-menu/

Thank you!

Hello,

Thank you for pointing this out. I will ad this to our list and hopefully add the required images to the documentation as soon as possible.

Thank you!

Hello Alexandre,

Please make sure you use the latest version of the theme and plugins.
Please use this guide to update: https://forum.tagdiv.com/how-to-update-the-theme-2/ and
Please update your theme plugins as well. Deactivate and delete the current ones you use and then install them again from the 8.7.4 theme package.

Thank you!

Hello,

The amp plugin will not update automatically along with the theme. Please disable and delete the current amp plugin you have installed and then install it again from the main theme package you downloaded from envato.

Thank you!

Hello,

Thanks for your appreciation. The issue you are facing happens because you are not implementing the mega menu correctly. Please remove the sub-categories in the WordPress menus section for the menu items that are set as a mega menu. The mega menu option will grab the subcategories automatically so having them also set ion the menus area, will cause duplication.

Thank you!

Hello,

You can use this custom css in the theme panel to make the modifications you mention:

.td-header-style-1 .td-header-sp-recs, .td-header-style-1 .td-header-sp-logo {
margin-bottom: 0px!important;
}
.td-header-style-1 .td-header-sp-logo{
margin:0!important;
}
.td-header-sp-logo img{
margin:0
}

It could need a bit of adjusting for responsiveness on other devices though

Thanks.

Hello,

‘You’ll be the judge’ is not a logo but rather the header ad. Please check the header ad spot.

Thank you!

Hello,

The page title comes from the page template used on your pages. Please check this guide for more information: https://forum.tagdiv.com/page-templates-2/

Thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

Yes, indeed but it seems to be the font used. It appears jagged in larger sizes. Please change from ‘nunito sans’ and try another font that can support larger sizes.

Thank you!

Please also contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate.

Thanks.

Hello,

In order to remove the author names from your site, please remove it from here for posts:
https://www.screencast.com/t/xpiMElDd and from here for pages and other templates:
https://www.screencast.com/t/P7P68nis

As for the second issue, the subfooter cannot be changed for specific pages. The setting from the theme panel affects the entire website

Thank you!

Hello,

Please make sure you update the social counter plugin by deactivating and deleting the current one you use and then installing it again from the main theme package.
Make sure you clear cache afterwards.

Thanks.

Hello,

If you need another sort order that is not among the sorting provided by the theme, you will need coding skills to do. Here is an example:
https://forum.tagdiv.com/topic/implemented-new-sort-most-popular-among-posts-of-last-7-days/

Thank you!

Hello,

If you want to make the images narrow on mobile devices, you can try this code:

@media (max-width: 767px){
.td_block_image_box .td-image-box-span {
width: 33.3333333333% !important;
float:left!important;
}

Thanks

Hello,

The slider can only be added into pages or posts. The category templates cannot be edited with the tagdiv composer so you cannot add shortcodes to them except with custom php code if you are comfortable altering php files. You can use a do_shortcode function:
https://developer.wordpress.org/reference/functions/do_shortcode/ and place the revolution slider shortcode inside the function and then place it in the category template files: https://www.screencast.com/t/KYMkUxHej

Thank you!

Hello,

Please provide a link to your site so we can inspect it. If you want to share it privately you can do so via contact@tagdiv.com

Thank you!

Hello,

Yes, the background caused the big grid to not go full width anymore. When setting any background image or color, the theme will go into boxed mode and full width lemeents will become boxed so they can accommodate the background image/color. Please remove the background from the theme panel if you need full width elements

Thank you!

Thanks.
Have a good one!

Hello,

You will need to inspect each element as a general code could not apply to every element using the heading tags. Css is very specific. I will need specific example s so I can provide a stronger selector than the one already provided by the theme so the code can be rewritten by the new css.

Thank you!

Hello,

This is because you use the mobile theme plugin. The shortcodes on your posts are not rendered by the mobile theme plugin. You can simply disable the mobile theme from the plugins section if you need the shortcodes. The mobile theme cannot show content created by a page builder.
Please read this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Sorry but as I mentioned above, it is a user submitted solution. This represents customization and we cannot offer such services at the moment.

Thank you for understanding