Hello,

1) Please provide a link to your problem so we can inspect it.
2) This applies to multiple elements across the site. If a category has no posts to display, it will not show up in blocks as well, or if you set a block to display a single empty category, the block it will not show up as well.

Thank you for your message!

Hello,

The category color is set from the theme panel: http://screencast.com/t/lzesgkJV2HRv , but this wilkl affect the category tag in the post, not the color on the homepage.
As the homepage is built with visual composer elements, you can achieve this effect by adding colors to your blocks that contain the specific category.
You can set the block to display a certain category: http://screencast.com/t/g2sMYz2HB and then set a color to it: http://screencast.com/t/8QhbhKAZg.
You can see this effect in our demo (it is not set to show a single category but you will see the different block colors): http://demo.tagdiv.com/newspaper/
If this is not what you mean, please provide more details so we can understand your request better.

Thank you!

Hello,

Unfortunately there is no option for this in the theme.
It can be done with custom work. You will need to create a condition and place it here: http://screencast.com/t/n4yTeGDpf
It requires PHP knowledge. If you do not know how to do it, you can hire a freelancer to do it for you if you really need this customization.
You can also search for a plugin that may have this option.

Thank you!

Replied via email!

Hello,
1) Please check this post: http://screencast.com/t/idXFWuVE. The like should appear on your end as well. If not, please try to clear your cache in WP and also the browser cache.
2) You can add more space to the sharing icons with CSS:
.td-post-sharing .td-classic-facebook iframe{
width:130px!important;
}
Unfortunately there is no setting to change the style for these icons and you will need custom work to change their appearance.
3) Please provide a direct link to the part of the website that creates the space. A screenshot will be helpful as well because i have checked your site and could not find the space you suggested.
4) Provide more details to this question as well. It is important what exactly you want to change. It can be done with css but it has it’s limits.

Thank you!

Hi,
I shared the link you sent and, as before, no problems at all. Shared from google chrome. http://screencast.com/t/6iQ6JETHK2lo. Have you tried sharing your posts from a different pc/laptop?
You can try to clear your cache and the browser’s cache as well.
Sorry, but if we cannot recreate the issue, we cannot say for sure what it could be.
Thank you for your message.

Hello,

I have checked your site again and saw that you increased the size of the thumbnails from the dashboard to 180: http://screencast.com/t/ktKkzqQpw9a0 – http://screencast.com/t/3GYkIJnvOYX5
Our theme was built to work with the default size of 150×150. If you increase the thumb size, you will have to adjust the titles as well.
Please use this custom css for it:
.td_module_16 .item-details {
margin-left: 200px;
}

Thank you!

Hello,

Please make sure you also delete the folder containing that name: html/wp-content/plugins/js_composer/. There is probably an empty folder with that name and is creating a conflict . Please access your files via FTP and delete the js composer folder under wp-content/plugins/

Thank you!

• This reply was modified 10 years by Bogdan B..

Hello,

Unfortunately, there are just 2 logos defined in our theme: http://screencast.com/t/48rDwMiyP
The desktop and mobile ones. If you would like a third one you will need custom work to get it done. Unfortunately we cannot offer custom work as we work hard on the development, updates, fixes and support. You can always get a freelancer from sites like: http://studio.envato.com/.

Thank you!

Hi,

You have to recreate the path of the file in your child theme. In this case it’s newspaper/header.php
We have a child theme tutorial in our documentation if you would like to read more on the subject: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hi,
It seems emulators are not always right. I only saw the error when i set it to simulate an iphone (on a mobile device the error was there) I also saw that the margin gets a bit cut off as well. Please use this custom CSS to adjust the line-height and the margins:

@media (max-width: 767px){
.td-pb-row {
width: 100%;
margin-left: 0;
margin-right: 0;
}
.td-md-is-ios .block-title span, .td-md-is-ios .block-title a, .td-md-is-ios .block-title label {
line-height:19px!important;
}
}

Thanks.

Hello,

Unfortunately there is no PHP box you can add code to. You can only edit the core files directly or with a child theme. The child theme is the safest way as you do not modify the file directly. But even if you do not use a child theme and modify the main file, you can always keep a back-up of these files if something goes wrong and simply copy them over the modified ones. (just be careful when updating the theme, look out for files that get modified in the changelog so you can adjust the modifications in the updated files as well)

I hope this helps.
Thank you!

It seems it does not work for everybody.
There is a number of plugins out there that minify the js and css. Some users use this one without problems and some use other ones and claim the same. Like i said above, we cannot make a suggestion because these are not tested. You will have to find one that works for you. You can do a quick search on this forum to see what other use: https://forum.tagdiv.com/search/minify/
Thanks.

Hello,

1)I have checked your website and did not see the line-height issue: http://screencast.com/t/Mpy5eP3pHIzc. Mybe you got it fixed in the meantime…

2) Your logo background is transparent: http://screencast.com/t/Fn85tKlxF0g so it will pick-up the background from the container color. In this case black. (when changed to red: http://screencast.com/t/lWc4A41OY)

Thank you!

Hello,

I have checked your website and all images seem to display properly. http://screencast.com/t/JxxV0hbh – http://screencast.com/t/7vcStdMulHi
Maybe you found the culprit in the meantime.
Let us know if the problem reappears.

Thank you!

Hello,

The text box from the theme panel does not support html code by default. It gets removed by the theme so a link inserted here will not work without customization.
Modify the code in footer.php – http://screencast.com/t/bUR2WvmmY
echo stripslashes($tds_footer_copyright);
And also remove this code – http://screencast.com/t/dkdikkHCAJD1 so the html will not be removed from the panel.
Then you can add your link in the text box as before and it should work this time.

Thank you!

Hello Pandian,

I could not find your email, but i think I have an idea of why this is happening. You have your block set-up to random sort order and limit it to 1 post. The random sorting order is as the name states: random. It does not know the first post displayed so it will randomize all posts below it, including the one already shown. In order to reduce this effect you can limit the block to a bigger number something like 8 or 10. Posts will still show up multiple times but the effect will not be so obvious.
If this is not the case, please send the email again and include a link top this topic.

Thank you and have a great day!

Thank you Ing Geek.

@k2point0, you can follow this tutorial on how to use visual composer: https://forum.tagdiv.com/how-to-use-visual-composer/
You can also check this video tutorial (it’s for the newsmag theme but the method applies to newspaper as well): https://www.youtube.com/watch?v=PVkBJWJD2LQ

I hope this helps.
Thank you!

Hello,

I tested this also on my end. It seems that Jetpack uses a h3 tag on it’s elements so it gets picked up by the smartlist. Try to set the smarlist to pick-up another header tag like h1 or h2 and set your titles to that tag.
– http://screencast.com/t/Ghn1zkH2e
Smart list with a h3 title tag: http://screencast.com/t/as8PzGnTc9zn
Smart list with a h1 tag: http://screencast.com/t/NzcbLpGctMa

I hope this helps
Thank you!

Hi,

I have checked this again and it seems you are right about the fonts. Sorry about that. Open sans is not loading on any browser. The one from chrome i suspect could be the one loaded by WordPress for the admin bar when you are logged in: http://screencast.com/t/M14cBdDPV5 (normally a font that does not load on one browser, does not get loaded on a different browser as well. )
You can try to set a different font from the theme panel and see if that one gets loaded. Please check if any fonts you set get loaded at all. If they do try to reset it to open sans again. (we saw this glitch at another user in the past and replacing the font with another one then reverting to open sans fixed it)
As the open sans font is a default font of the theme, please make sure you do not have any modification to the file containing these fonts.
Another thing you can do (it’s a long shot) but maybe you have a plugin which interferes with fonts somehow. Try it without any plugins so we can rule them out as well.
If anything else fails, please send us an email at contact@tagdiv.com with your login info so we can inspect the issue and come up with a solution. Please also provide a link to this topic so we know who you are.

Thank you!

Hello,

The cause you specified is what is causing the 404 page to appear. If you remove the ‘home’ part of your link, the search will work fine: http://screencast.com/t/XZcxlArBh
Try to reset your permalinks or you can try a plugin to redirect the link to the proper one.https://wordpress.org/plugins/redirection/
You can remove the search if you want with css or by removing it from the theme files:
CSS: add the code in the theme panel->custom css box
.header-search-wrap{
display:none;
}

Or to remove it from the files: http://screencast.com/t/yLQdeuvS

I hope this helps
Thank you!

Hello,
If the blog page is what you are referring to, you can set it to a static page like so: http://screencast.com/t/L0wAJX1oNub You can edit that page to display a block and filter it to show latest posts or simply select the page template that contains the latest article: http://screencast.com/t/QmSjPjLBnNrl
If this is not what you mean, please provide more details so i can understand your request better.
Thank you!

Hello,

Please try to disable all your plugins except visual composer so we can rule out a plugin conflict. You can also check your CSS modifications so they do not affect other parts of your website as well. Do a back-up of your modified CSS code and remove it from the theme panel to see if the problem does not originate from there.
If the problem is still there let us know and provide a link to your website so we can inspect the issue

Thank you!

Hello,

The logo link is set by default to go to the homepage. Unfortunately there is no setting to change this in the theme panel, but you can modify it in the core files: http://screencast.com/t/yYHoaT9dqKe

Thank you!

Hi,

Unfortunately there is no update option for the child theme. You will have to recreate it unfortunately, especially if you update from version 4 to version 6 of the theme. What we recommend to do if a child theme is used is to do a back-up of it (version 6 and up) and check to see which files were changed in the update. You will need to copy those files again and reapply your customization to the new file. The child theme cannot get updated as we have no control over what gets modified so we cannot create an update script for it.
If you have version 4 of the theme now, you will have to create a new child theme for version 6 as ALL the files were changed in this version.

Thank you for your understanding.