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burak911
tagDiv Member

Hi, update to WordPress 5.7 after theme updated immediately. I hope This will solve your problem.

burak911
tagDiv Member

No, this is not. Customer support is from Monday to Friday.

burak911
tagDiv Member

Not at all, we’ll wait for next update, thanks a lot for your attention!

burak911
tagDiv Member

Hi,

We have WP 5.6 and sure that using Newspaper v10.3.9.1. We don’t use any other plugins except TagDiv’s and image lazy-load or optimization plugins besides the theme LazyLoad.

Enable jQuery Migrate Helper plugin plugin serves as a temporary solution, enabling the migration script for website to give plugin and theme authors some more time to update and test their code.

So what’s your permanent solution to fix this problem?

Thanks

burak911
tagDiv Member

Hello,

Thanks for your response.

We are using WP Super Cache with the theme. Do we need to make an additional setting for the Exchange widget due to WP Super Cache?

Thanks

burak911
tagDiv Member

Hi,
I asked to the hosting company for logs upon your questions today. They’ve detected “ModSecurity: Output filter: Response body too large over limit of 524288” error on logs.

They said that this error was caused by the max body size value used in the newspaper software. They increased this value and the problem solved today.

Is it possible to learn why there is such a value in the newspaper?

Thank you.

burak911
tagDiv Member

Hi,

1- I am disappointed with your customer service because of your help. I already know what you wrote everything to me.

I copied the content of the current homepage and created a “Test Page 2” page and I don’t get an error when I open this page with td composer. But when I make the “Test page 2” page as Homepage, I get an error. So the problem is; can’t edit Homepage with td composer. That’s the problem!

I am not a developer, I have sent you all the information what you need, you can check everything.

I expect you to come up with solutions to solve the problem.

2- Twitter follower count doesn’t work at the moment.

We think that the issue occurred after the theme and TagDiv plugins were updated from 10.3.6.1 to 10.3.7. Because homepage can be updated with td composer when we’we back to the 10.3.6.1 version but homepage cannot be updated with td composer when we upgrade to the 10.3.7 version. We are not sure that is it about the theme update or plugins update. May be you can look to the problem in this way.

Thank you for your interest.  

burak911
tagDiv Member

Great,

Now it’s worked.

Thanks so much..

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