Hello Atyllo,

Provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello dardanmiftari,

Sorry but please notice that our theme does not have any such an option in this case, unfortunately! You should try finding such a plugin with this functionality and check it how it will work with the theme. You can try using the AdRotate plugin.

Thanks for your understanding!

Hello mateusnds,

You should check the following useful guide from here -> http://www.wpbeginner.com/beginners-guide/how-to-change-date-and-time-format-in-wordpress/

Thanks.

Hello George_D,

Please send us an email at contact@tagdiv.com with your log-in information so we can take a closer look at it. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello Steve To,

I saw that you have using an older theme version (8.7.4) and the latest one is NP 8.7.5. Please update it and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello Ream,

Please check the Welcome section from panel because there you will see what kind of theme version you are currently using -> https://www.screencast.com/t/js1tc3jPeTof

Thanks.

Hello BigSams,

It seems that your plugin has not been correctly installed and that’s why you bring that message, sorry! You should remove it from Plugins section and then, Go to the Plugin area from here -> https://www.screencast.com/t/mmkj1zQk and install it.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello ashishkumarsr,

You can do this from the page template settings from here -> https://www.screencast.com/t/qvOtTsUed8

Thanks.

Hello Chris,

I cannot access your website URL because it seems to be in maintaining mode. Please give me access so I can take a look at it.

Thanks.

Hello bformhals,

Try the code below and place it in Theme panel -> Custom CSS Area.

.sf-menu ul .td-menu-item>a {
color: red;
}

The result is here -> https://www.screencast.com/t/QaIAPekQq6

Thanks.

Hello Chris,

Maybe your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools. Please disable all plugins except visual composer or TD Composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello bformhals,

Please send us an email at contact@yahoo.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello bformhals,

If you want to change the hover color for the header menu you should change here -> https://www.screencast.com/t/0gJl6oj8g If is not what you mean please tell me what exactly you want to achieve?

Thanks for your understanding!

Hello dheerhuis,

Please provide more details about your problem so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello royforsdick,

Please provide a link to the problem so I can take a closer look at it.

Thanks.

Hello Rohit Sharma,

Please keep in mind that we cannot help you for installing the theme via TeamViewer. Please read more carefully our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ You will succeed that because it is not difficult. Also, if you are not aware to do this yourself, please check here -> https://studio.envato.com/

Thanks.

Hello nina,

Yes, notice that our theme is fully supported by AMP plugin. Please check here -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thanks.

Hello goldfish45,

It seems to be a problem with your caches. Try to clear all of them, purge CDN files if you are using a CDN system, clear all server and browser caches and check the results. If the problem still persists, please try reading the following topic from here -> https://forum.tagdiv.com/topic/strange-symbol/ and try to fix it.

Thanks.

Hello Mechenzy,

Please update the theme to the latest version of it which is NP 8.7.5.

Thanks.

Hello lindoma,

Ensure that your system status has been correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for the message!

Hello saman,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. Also, you should provide a full CPanel access for further investigations.

Thanks.

Hello cartoonistarif,

Please check here -> https://forum.tagdiv.com/topic/images-pop-in-in-woocommerce/

Thanks.

Hello Shehryar,

Try using the Article Inline Ads functionality from theme panel. Please read here -> https://forum.tagdiv.com/newsmag-article-ads/

Thanks.

Hello doag949,

Notice that your mega menu has not been correctly made. Please check the following documentation from here -> https://forum.tagdiv.com/mega-menu/

Thanks for your understanding!

Hello Dylan,

First of all, ensure that you are using the latest version of the theme installed via FTP way, the version of TD Composer, please enable GD Library and

mbstring

for PHP on the server and also, try to set up the below code in .htaccess!

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Hope this helps and let us know how it goes!

Thanks for your understanding!