Hello vivaefir,

Exist Envato Market plugin for automatically update but please notice that we do not recommend this way because this is not safe, sorry! Please check here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

Thanks for your understanding!

Hello AWAY FROM LIFE,

I have inspected your website and I did not get any error. Also, I have checked your source page and I saw that you are using an old theme version (Newsmag 2.0 version) with the child theme. If you want to achieve well results you should update the theme to the latest version of it, switch the theme to the main theme, clear all the caches and check the results.

Thanks for your understanding!

Hello Imran,

Do you have SEO Yoast plugin installed on your website? Check if you have not entered in the plug-in the category description.

Thanks for your understanding!

Hello pcservis,

Our themes are working on PHP version 5.6.12 and these works as expected, without any problems, sorry!

Thanks for your understanding!

Hello nattyandrade,

You should simply download the latest version of the theme from Theme Forest, from here -> https://themeforest.net/item/newspaper/5489609

Thanks for your understanding!

Hello debarup,

Try to disable all of the untested plugins, clear all the caches and check the results. I saw that you are using a lot of untested plugins which can interact with the theme core files and causes a lot of unknown issues.

Thanks for your understanding!

Hello d20games,

If you want to use our design demo you should import the demo without content and use your own created content. Also, another alternative for you would be to create another sub-domain for testing where you should install the demo with content to make it easier for you to build your site.

Thanks for your understanding!

Hello ghaneos21,

I guess that you are referring to the Rolles Capabilities for your website, right? So, if you want to create something like this, you should read here -> https://codex.wordpress.org/Roles_and_Capabilities It’s just a WordPress functionality.

Thanks for your understanding!

Hello nitewriter07,

Should works as expected for both themes because the core is similar. You should add the stripslashes for the both logo like this -> https://www.screencast.com/t/BTAH1XOJJOho -> https://www.screencast.com/t/GVn1NwjhR5X

Thanks for your understanding!

Hello edolmen,

Check the Translations section from Theme panel and change the string from here -> https://www.screencast.com/t/sLE83V5kR

Thanks for your understanding!

Hello soheyla,

Sorry but please notice that element does not have any such a functionality for the slide, unfortunately! You should implement it yourself through the code or try to find such a plugin with this functionality because we do not have any recommendation in this case.

Thanks.

Hi scotte,

You should check the Codex section regarding on time on WordPress from here -> https://codex.wordpress.org/Formatting_Date_and_Time

Thanks.

Hello sahil,

I have inspected your website, especially, WHO’S WHO section and the posts are seems to be correctly displayed in the same category, as you can see here -> https://www.screencast.com/t/aNKut2EHnP Where is the problem?

Thanks.

Hello Surfaceru,

Unfortunately, does not exist another version for sharing buttons than the one present in the theme. This functionality has been fully checked and it seems to work as properly. If you want to implement other sharing buttons you should implement it yourself through the code because we cannot provide custom work at the moment, sorry!
Unfortunately, please notice that we do not recommend to edit the predefined style of the blocks because you can easily break them, sorry! If you want to do this, you should do it yourself or please consider hiring a freelancer/developer to help you.
Another alternative for you would be to use the Big Grid 4 and hide the below thumbnails, like this -> https://www.screencast.com/t/FrkqpryFDf1s
Use the code below and place it in Theme panel -> Custom CSS area.

.td_block_big_grid_4 .td_module_mx10{
display:none;
}

Sorry but the Big Grid 2 does not have any such a load more button. I do not know what kind of changes do you have made on this but please notice that we cannot provide custom work at the moment, unfortunately!

Thanks.

Hello mradamrothwell,

I have checked your website on mobile and it seems to work as expected but on Google Page Speed Insights I saw some warnings. Try to make a new install to another sub-domain for testing with a fresh install, use only the theme’s required plugins, clear all the caches and check the results.

Hope this helps!

Thanks for your understanding!

Hello jessejin,

It could be a temporary problem with your opacity. Maybe your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools. Please disable all plugins except visual composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.
We recommend using our TD COmposer because all of the major improvements in the future will be made on this plugin.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello bobbymc,

Try the code below ->

.td_block_big_grid_fl_9 .td-post-author-name{
display:none;
}

The result -> https://www.screencast.com/t/wBU6UoYrj4

Thanks.

Hello sasel57,

Please check the ROW settings from TD Composer plugin from here -> https://www.screencast.com/t/ByKQOder

Thanks.

Hello jessejin,

It could be a temporary problem with your opacity. Maybe your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools. Please disable all plugins except visual composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.
We recommend using our TD COmposer because all of the major improvements in the future will be made on this plugin.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Hristijan,

You should check the Theme panel from here -> https://www.screencast.com/t/L2ASJqovC4t if you need to change the footer logo and text.

Thanks.

Hello vexx,

Sorry, the theme does not have any such an option that allows you to change the menu height, unfortunately! You should do it yourself through the code and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! For creating your own custom Code, please check the following useful tutorial from here -> https://forum.tagdiv.com/topic/changing-the-height-of-the-menu/

Thanks.

Hello hassan9t2,

There’s no problem with the license if it will be used only for a project. Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed. I suggest you make a full backup to your database to avoid losing all of your data.

Thanks for your understanding!

Hello michalknapik,

Please update the theme to the latest version of it, clear all the caches and check the results. This problem has been fixed at the latest version.

Thanks for your understanding!

Hello rumunaptra,

Please try reading the following topics and follows the steps from there.

– https://support.google.com/webmasters/answer/35120?hl=en
– https://moz.com/blog/how-to-fix-crawl-errors-in-google-search-console
– https://www.rebelytics.com/crawl-errors-google-search-console/

Thanks.

Hello Tomb,

Unfortunately, please notice that our theme does not support any full-width page and that’s why you cannot achieve this, sorry!
Our product does not have such an option for dynamic width and we do not recommend to do that through the custom CSS code because the layout of the theme will be damaged. If you want to change the width of the theme to be in full-width mode, please notice that is not a simple task and you will have to adjust the entire theme to the new width for better results.

Thanks for your understanding!