Hello unudadomain,

Check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check the results. Also, make sure that you are using the latest version of the theme.

Thanks for your understanding!

Hello all,

If the problem is still there, please try to re-download the latest version of the theme from Theme Forest account and install it again to another subdomain from scratch via FTP way and check the results.

Thanks for your understanding!

Hello drvarun5179,

Please keep in mind that the bbpress is working well for Mobile Theme. I have tested and works as expected. Regarding on Sidebar, keep in mind that it’s not possible. The Mobile Theme has been designed to be used without any sidebar because it’s not recommended to use the Sidebar for mobile. The width of the mobile devices is too short for adding a sidebar to scroll it, right?

Thanks for your understanding!

Hello aheskar,

Unfortunately, we do not plan to do this because it’s a custom task and we cannot provide custom work at the moment, sorry! If you want to create a new style for your Woocommerce shop you should do it yourself because this is not a simple task and we cannot provide something like this, sorry!

Thanks for your understanding!

Hello HaitiLiberte,

Do you think it’s normal to use the latest version of WordPress (4.9.1) with an outdated version of the theme (6.6.5)? You should update the theme via FTP way because this is the surest method in this case. Clear all the caches and check the results. Also, before each theme update, you should make a full backup to your database to avoid losing all your data.

Thanks for your understanding!

Hello MrOrsh,

I have tested on my site and the title Ad seems to work as expected, without any problem as you can see here -> https://www.screencast.com/t/w2MTc87x If you are using some untested plugins try to disable all of them, leave just to active only the plugins that come bundled with the theme core files and rule out any conflicting plugins.

Thanks for the message!

Hello astranaar,

Unfortunately, the theme does not have any such an option for these social buttons, sorry! You should try using such a plugin with this functionality and check the results.

Thanks for your understanding!

Hello Ralf,

Unfortunately, the default order for subcategories displayed in the mega menu is alphabetical. Unfortunately, there is no option to change the categories order, you will need custom modifications for this.
I suggest trying this plugin Category Order and Taxonomy Terms Order as I saw that many users use it to change the categories order.

Thanks!

Hello bharatdeo,

I suppose that you want to translate your entire website into the Hindi language, right? Notice that our theme does not have any such an option and from Theme panel, if you will check the Translations section, from there you can translate only the theme’s strings and not the content of your website. If you want this, you should use the WPML plugin and this plugin allows you to create a new version of your website in what kind of language you want. Also, if you like this concept, you can try using the Google Translate according to the following useful guide from here -> https://synoguide.com/2014/02/11/add-google-translate-to-wordpress-without-plugin/

Thanks for your understanding!

Hello mihai,

Do you are referring to this block? -> https://www.screencast.com/t/Fq3RhrN8aI Notice that block is 11. Provide some useful screenshots if is not what you mean so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello,

Please provide some useful screenshots with this issue because I cannot recreate it. It seems to work as expected at my end. Make sure that you are using the latest theme version, remove all of the untested plugins if you are using something like this, clear all the caches and purge all CDN files if you are using the Cloudflare system.

Thanks for the message!

Hello OueshOuesh,

You should try to place the !important tag after the black color value to give more priority to your code. If the problem is still there, please provide your website URL so I can take a closer look at it and also, provide a screenshot with your desired changes so I can provide a more accurate response/code.

Thanks for your understanding!

Hello dita999,

Provide your website URL so I can see where exactly your Ad is displaying now and provide a screenshot to show me where exactly you want to place it.

Thanks.

Hello Mark Clifford,

Please try to make a new clean install from scratch via FTP way, remove all of the untested plugins, clear all the caches and check the results. Also, this error might appear happens due happens due to an inadequate version of your browser. Ensure that you are using the latest version of it without any extensions which cause some unknown issues. Purge all CDN files if you are using the Cloudflare.

Thanks for your understanding!

Hello Nerves,

I have inspected your website and the posts from Big Grid should works as expected. Please check again what kind of posts are placed in Featured category and show me so I can see if these three are there -> https://www.screencast.com/t/E2Y5XqVP

Thanks for your understanding!

Hello ScubaDiverMag,

Please provide your website URL so I can take a closer look at it. Also, the Ad Code for the Footer Top should have to be placed here -> https://www.screencast.com/t/Z8Uz11IGbV

Thanks for your understanding!

Hello artyks,

Please notice that the Live ECC editor from TD Composer works as expected, without any problems. I have tested it again and returns no errors. Try again and if you are using some untested plugins you should remove all of these, clear all the caches and purge all CDN files.

Thanks for your understanding!

Hello aph100,

Please notice that if you are using the Single Image to add an image, this one will do not appears with the caption, just single image because of this the functionality for this element. So, if you want to display an Image with caption, you should use the Column Text, like this -> https://www.screencast.com/t/HNrtxuLziWsI

Thanks for your understanding!

Hello Benji,

I have inspected your source page and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues. First of all, please remove all of these and leave the theme to be clear, without these untested plugins, clear all the caches and check the results. Notice that is the first step for WordPress debugging.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello hassan9t2,

If you want to affect the style for the mobile theme you should to use the media queries and target the mobile width with your properties. You can provide your website URL so I can give you an example.

Thanks for the message!

Hello entrepreneursresource,

Please check the main menu items from General settings in WordPress from here -> https://www.screencast.com/t/rP41bpy9ol2G If the problem is still there, please provide your website URL for further investigations.

Thanks for the message!

Hello manoelvlm,

Please check the Raw HTML code from here -> https://www.screencast.com/t/gN66Wp8C3j

Thanks.

Hello brunino74,

It seems to be a conflict between two or more plugins and that’s why you bring this errors, sorry! Try to disable all of the untested plugins, clear all the caches and check the results. Also, if the error persists you should re-install the theme and plugin via FTP way because this is the surest method in this case. Also, check the system status parameters from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hello Ivana,

Replied via another topic.

Thanks.

Hello Josuesantana,

Unfortunately, the only available options for related articles section can be found here -> https://www.screencast.com/t/0iJrSWnCEs If you want to add some others functionality for this section, you should do it yourself through the core files because it’s not a simple task and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!