Hello, I followed your procedure to the letter.
I even removed the ≡ menu on the Youpi.news/nl/ version and the problem is still the same, so it must not be from the menu, nor from the mobile menu. The problem comes from elsewhere. an other idea ?

Hello,

I think we’re not understanding each other!

You’re showing me this: https://share.cleanshot.com/8fN3jR57
except that:

I can’t see which page you’re on or which cloud template you’re using?
I don’t see this “mobile menu” on any page.
Where exactly should I go to see the same information? As you can clearly see in the screenshots I shared in my previous messages, I don’t have the same thing as you.

for me it doesn’t say “mobile menu”, but “modal menu”, so I don’t have the same options as you…

Could you make a video of the complete operation starting from your WordPress dashboard because I can’t reproduce the same thing as you…

• This reply was modified 3 years by dlicoppe.

Hello,

Regarding this: https://prnt.sc/eS7jx2yCC8OR, it was already okay.

For the first problem, that is to say, making modifications, I don’t see the same thing as you on my screen. Which cloud template should I open? And where can I see the “mobile menu” as you show it on the screen? Could you show me this via a screen capture video as I don’t have the same display as you?

https://share.cleanshot.com/GbHSGybv

Thank you for your help.

Hello,

I would like to clarify that I never claimed that you had deleted a WordPress plugin. What I said was that the configuration of certain modules had been reset. This is probably because you deactivated the module (GDPR Cookie Compliance). By deactivating it, all custom settings are removed, in line with its operating mode. This has forced us to spend two hours reconfiguring each time.

Regarding the mobile menu, we have already fixed and changed it, but it has not altered the code; the problem still persists.

You talk about doing a “check in the theme panel also,” but where exactly should I look? There are many settings; which one could potentially generate these lines of code in the code?

Thank you for your invaluable assistance.
Best regards.

Hello,

We have reinstalled WP and the theme, but it doesn’t make any difference. We have noticed that the following code is present only on all pages of the other languages and is not present in the original language. I have also made modifications to the header menus. Could you please let me know how we can resolve this?

At the moment, I cannot provide you with access because the last two times we gave you access, you deleted GDPR module settings that we had to restore, resulting in the loss of several hours. I had requested you to be careful, but you deleted RGPD data.

Therefore, I would like us to find a solution without having to give you access.

You can also view the source code of all pages in English, Italian, Spanish, German, and Dutch, and you will see that the above-mentioned code is present on all pages…

view-source:https://youpi.news/nl/2023/05/08/beste-alternatieven-wordpress/

Hello, we changed the menu and nothing to do, the following code is still on all our language pages, example: https://youpi.news/nl/

the code is impossible to remove:
<!-- menu section -->
<div class="td-mobile-content">
<ul class=""><li class="menu-item-first">Click here - to use the wp menu builder </div>

We contacted wordpress and they confirmed that the problem came from the theme.

• This reply was modified 3 years by dlicoppe.

can you illustrate because I did not understand the method?

ok but how do I force the display of the mega menu on mobile? this menu here: https://share.cleanshot.com/ZfQWmGkz

I have to correct this for each language, but where?

I don’t understand your question, there is the code: https://share.cleanshot.com/QGjNMbZQ on each page of the site, in the source code

view-source:https://youpi.news/de/

screenshot : https://share.cleanshot.com/jGlyQMzc

• This reply was modified 3 years by dlicoppe.

The code is displayed on all pages of the site! We reinstalled the wp and the theme and nothing changed…

the site is in production, I can’t do that!
I don’t have this file in any of our other websites… so this line of code is only found on our wp after installing your theme?

Uh… how can this guide help me, I’ve been doing SEO for 15 years already, this guide doesn’t answer my question. could you explain my problem further? In our case, this menu is useless, how to delete this code from the back office, how to deactivate this option which generates these errors?

Hello, any news for this implementation?

When we want to access the details of the update, we receive an error: https://share.cleanshot.com/qshDwxLT

What changes does the update include?

if we do that we risk losing our customizations?

Still the same problem, it’s obviously not a cache problem.

We have tried everything and nothing works. We will send a support ticket with access to our wordpress so that you can correct this. thanks for the help

We have tried everything and nothing works. We will send a support ticket with access to our wordpress so that you can correct this. thanks for the help

but I remove the plugins, I will take all our custom templates in all languages ​​???

you don’t understand… we translated the texts directly in tagdiv composer but it doesn’t save our changes… this is never taken into account. Yes, you can watch by logging into our site indeed. And there’s this problem that we can’t solve: https://forum.tagdiv.com/topic/problem-with-the-homepage-display-bug/

it does not work…

Here is the proof that the page is modified and translated into English:
1. https://share.cleanshot.com/LkWhzvW3
2. https://share.cleanshot.com/SklQDDvN

We make the changes in English: https://share.cleanshot.com/KfgQkKdx
we record and nothing…
it returns to the original text, it does not take into account our modifications…: The test is always in French from the popup menu on all languages: https://share.cleanshot.com/q25CJ35y

There must be something wrong with your theme…
We can give you access, but be careful not to delete items!!! Because the last time you were given access, you deleted content from us…

We noticed there are many fields of your templates in the “pages” which are not translatable… why? ON is busy redesigning your entire theme on the “pages” part. Your theme is not suitable for multilanguage. All these types of fields in pages that are not linked to cloud templates cannot be detected by WMPL… ?

https://share.cleanshot.com/Ky94b8Mh

• This reply was modified 3 years by dlicoppe.

When we make corrections it does not show on the site… https://share.cleanshot.com/HCw7rdlR

Good morning,

We only have one problem left to solve and we need you.

All “cloud template” models have been translated except 1.
The default template of “Homepage templates” cannot be translated into several languages, i.e. you cannot create a “homepage template” per language, because your theme only accepts one “hottempage template” by default for all languages. WPML does not know how to translate everything that is put in these fields:

Screenshot 1 : https://share.cleanshot.com/5tJC5QtG
Screenshot 2 : https://share.cleanshot.com/fXyNWqBR
Screenshot 3 : https://share.cleanshot.com/KFbBf1zf
…

And also impossible to translate some other elements of the “popup-menu” page: https://share.cleanshot.com/1CqhnD0Z

All the custom fields of the template are not translatable for WPML, it does not detect them…

How to solve this problem?

• This reply was modified 3 years by dlicoppe.