Hi,

If this problem will re-appear please check this topic -> https://forum.tagdiv.com/topic/malware-script/

Thank you!

Hi,

Unfortunately you can not use the WPBakery to edit the the demos, all demos and template are build with tagDiv Composer, using others builders will brake the pages.
Also since Newspaper v9.7, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used.
Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements
Please read this article we wrote on the new update https://tagdiv.com/updating-the-core-of-tagdiv-themes/ to learn what it changes and what you must do in order to keep the functionality intact.

Thank you!

Hi,

There is a known issue currently with single image elements used in pages built with WPBakery, when the tagDiv composer is also active. It has been identified however and will be fixed in the next theme update. Sorry for this inconvenience.

In the mean time the fix is to download this file – http://cdn.tagdiv.com/wp-content/uploads/2019/04/tdc_map.zip and replace it in the tagDiv composer
– http://prntscr.com/nikwre
The single images will look and function correctly after doing this.
Sorry for this inconvenience, the fix will be included in the next theme update.

Thank you!

Hi,

Please check the settings from theme panel -> https://www.screencast.com/t/H7CFzAKVw7 set the option with tagDiv Composer-> https://www.screencast.com/t/OAoAK9oUu make update on post -> https://www.screencast.com/t/vcQoLkQByxc now check the date of that post -> https://www.screencast.com/t/sKbLrp1jz also you can can sort after modified date -> https://www.screencast.com/t/VSePr63B

Also the modified date on post can be set with tagDiv Composer on single post template
-> https://www.screencast.com/t/eYkeLqbCqV -> https://www.screencast.com/t/3qCSo9Nxtt

Hope this will help you!
Thanks.

Hi,

For me this is working without problems -> https://www.screencast.com/t/2VGZd5y9S3q
Please make sure that you are using the child theme from the package ( Newspaper theme ) that you are using.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Please download the theme again and delete not override the current theme, after that install/update the theme that you download.
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

Yes, our theme was tested with Gutenberg editor, this problem appears because you are using a sidebar on you stretch the image from content; if you chose to use stretch on please do not use a sidebar, or if you want to have a sidebar please do not use the stretch elements.

Thank you!

Hi,

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, please provide me a link were I can inspect this problem.

Thank you!

Hi,

This can be achieve using the header manager import a header from tagDiv Cloud Library and edit the mega menu from header zone.
-> https://www.screencast.com/t/YJrbirOUpM
-> https://www.screencast.com/t/AznhmT8QyMy

Thank you!

Hi,

This is not a issue, this is a requirements, since Newspaper v9.7 TagDiv Plugins need to be update manually after each theme update as per Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements
Please read this article we wrote on the new update https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Thank you for your understanding!

Hi,

Please provide me a link to your website were I can inspect this problem!
Please make sure that you set the code like this -> https://www.screencast.com/t/aMmA7MKr0wi2 if there is still a problem, please set the code for javascript in Theme panel >Mobile theme Custom code > Javascript, and set only the html code in mobile editor.

Thank you!

Hi,

Yes, I can do that! your suggestion is note!

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

You can set the code directly in theme panel> Mobile them>Custom css
-> https://www.screencast.com/t/zbMROrCPO
The code will appear in “view page source” -> https://www.screencast.com/t/yIti1kFvyB -> https://www.screencast.com/t/DN1ye7PwPJw

Thank you!

Hi,

Please make sure that you make the right changes and you clear all cache
-> https://www.screencast.com/t/SI2bwMM93
-> https://www.screencast.com/t/h5jnUobz

Thank you!

Hi,

Usually this problems are made by untested plugins, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If this is not saving your problem please use this custom css
.td-pb-row, .td-block-row {
width: 99%;
}
Set the code Theme panel>Custom code>Advance css> Phone s

Let me know how is works!
Thank you!

Hi @fatih,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks.

Hi,

Please make sure that you have the tagDiv Composer activate, also if you have child theme, please deactivate it, also in Newspaper theme v9.7 the api plugin is not longer supported.

Please check this topic about Newspaper v9.7 ->https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you!

Hi,

For desktop please use this custom css
#disqus_thread {
width: 696px;
}
Set the code in Theme panel>Custom code>Custom css
-> https://www.screencast.com/t/hZQz3Eyy

For mobile theme please insert this code in Theme panel> Mobile theme > Custom code>
#disqus_thread {
margin: 0px 15px;
}
-> https://www.screencast.com/t/5pXpndAeAX

Thank you!

Hi,

I think that you are referring to the ajax filter -> https://www.screencast.com/t/tUxlSdCadA these categories are set with # because are not linked to others pages, these will load in that block the posts from the selected category.

Thank you!

Hi,

Yes, the ads that are set in mobile theme will be show in amp version if you chose the option mobile + amp
-> https://www.screencast.com/t/KHEMsXJqgdfO
-> https://www.screencast.com/t/FKa250uv

Thank you.

Hi,

The Newspaper theme update brings a change for the theme implementation.
When you’ll be updating to the Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used.
Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements
Please read this article we wrote on the new update https://tagdiv.com/updating-the-core-of-tagdiv-themes/ to learn what it changes and what you must do in order to keep the functionality intact.
-> https://www.screencast.com/t/YmizVozx

Thank you!

Hi,

Note that the theme do not controls the application FB to be open when you click on FB share button, these are the users chooses how to open the article share on web or app ( only if the app is set correctly ).

Also check this topic -> https://forums.androidcentral.com/android-apps/593611-how-force-android-open-facebook-links-facebook-app.html

Thank you!

Hi,

Please check this topic about leverage the font-display CSS -> https://wordpress.org/support/topic/ensure-text-remains-visible-during-webfont-load/

Thank you!

Hi,

1.Unfortunately, the classifieds plugin plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

2. In order to show all breadcrumbs you need to go in Theme panel>Template settings> Breadcrumbs -> https://www.screencast.com/t/gTMiAUASJZNI
Please check our documentation for Breadcrumbs -> https://forum.tagdiv.com/breadcrumbs/

Thank you!