Hi,

This usually happens when the account is not yet approved and Google is not yet serving the ads –
– https://support.google.com/google-ads/answer/1722120
– https://support.google.com/adsense/troubleshooter/7049023

Some topics I found – https://techbegins.com/adsense-403-forbidden-error-complete-solution.html
– https://www.problogbooster.com/2015/01/adsense-403-forbidden-error-html-google-adsense-not-showing-ad-code-403-fix-solved-troubleshoot.html

If there is others problems, please provide me a link were I can make some closer inspection.

Thank you for your understanding!

Hi,

I’ve tested your website with some phones, but for me is working normally, here are the results:
-> https://www.screencast.com/t/uwraKEPcZN2K
-> https://www.screencast.com/t/jydUdRc9KB

Thank you!

Hi,

Please provide some more details for this problem and a link were I can inspect this problem; what banners do not work on mobile? also our theme do not need a plugin for ads ( also the Admanager plugin is not tested with our theme ); please check our documentation for ads and make sure that you set the ads/banners like in our examples -> https://www.screencast.com/t/tXYKp6Isni -> https://forum.tagdiv.com/ads-adsense-overview/

Thank you!

Hi,

Is look like one image have set an inline style -> https://www.screencast.com/t/VH0nQTMgQ7 usually this is set manually or by some plugins.
This is how is look my images -> https://www.screencast.com/t/wfRVJZ1ZXW
Please deactivate all non theme plugins, clear all cache and try again
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hi,

Please make sure that you add the target="_blank" in your code for banner this will open a new tab in browser when you’ll click on banner.
-> https://www.screencast.com/t/lDimacPj3E -> https://www.screencast.com/t/syjH7O1a

Thank you!

Hi,

In order to achieve that time format you need to change the date format from settings > general -> https://www.screencast.com/t/1QvVuuqw -> https://www.screencast.com/t/UCnchGbJbID the code for that date format is this:
Y/m/d \a\t g:i a

Thank you!

Hi,

You can use this custom css
.td-visible-desktop{
margin: 25px;
}
Fell free to change the margin size.
If there is still a problem please provide me a link were I can take a closer inspection to your ads, in this way I will be able to provide you an working css.

Hope this will help you!
Thanks.

Hi,

Please check our documentation about How to increase page loading speed -> https://tagdiv.com/how-to-increase-page-loading-speed/

Also you can check a similar topic:
-> https://forum.tagdiv.com/topic/how-do-i-improve-pagespeed-insights-score-for-my-website/

Hope those will help you!
Thanks.

Hi,

Unfortunately, the WP Rocket plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

All java-script that our theme is using is in wp-content/themes/Newspaper/js/tagdiv_theme.min.js if you want to change the java-script you need to make the changes in wp-content/themes/Newspaper/js/tagdiv_theme.js and use a minify js and replace the js in theme file.

Thank you for your understanding!

Hi,

The thumbs from your search have 250x250px -> https://www.screencast.com/t/JssLDrKMmxy when the should have 150x150px -> https://www.screencast.com/t/7mytVIEUEQqp
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please try the regenerate thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

1. Please check our documentation for footer -> https://forum.tagdiv.com/footer-templates/
Please provide me a link were you do not have the footer or sub-footer on your website.
2. In order to change the color for the links from footer and sub-footer please use this custom css
https://www.screencast.com/t/QAYpAuwU
.td-footer-wrapper .td-footer-info .footer-email-wrap a,
.td-sub-footer-container .td-sub-footer-copy a {
color: #fff;
}

3. In Order to change the background color for categorys on modules you can use flex blocks, those have more options -> https://www.screencast.com/t/YMahsrWRhMd -> https://www.screencast.com/t/ekEfe2XQ6r or if you want you can use a custom css
https://www.screencast.com/t/WORbzu7fK
.td-post-category {
background-color: red;
}
Feel free to change the color.

Thank you!

Hi @dimar13,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi,

Unfortunately, our theme does not have any such an option that allows you to add new social icons. You should implement it yourself because we cannot provide additional customizations, sorry! For more references in this case, check the following topic here -> https://forum.tagdiv.com/topic/how-to-add-xing-as-a-social-network/#post-58011 because there you should find the useful steps which you have follow for adding this.

Thank you for your understanding.

Hi,

I’ve inspected your website and the only page that is working for me is the homepage
-> https://www.screencast.com/t/xryhtwMu
-> https://www.screencast.com/t/be8rboEz

Thank you!

Hi,

This requirement it is on our list of futures but I can not say when this will be implement in our theme, this entirely up to our developers team.

Thank you for your understanding!

Hi,

If you have created new ads, is possible to take some time until google will approve your new Adsense code.
Waiting time for a fully activated AdSense account -> https://support.google.com/adsense/answer/76228?hl=en

Thank you!

Hi,

Please provide me a link were I can take a closer look to your image in post ( using single post template. ).

Thank you!

Hi,

Usually the code for banners/ads is look like this -> https://www.screencast.com/t/syjH7O1a and you need to insert the url like this -> https://www.screencast.com/t/dFcsEu7HE5k

Thank you!

Hi,

This usually happens when the account is not yet approved and Google is not yet serving the ads – https://www.screencast.com/t/Kh3HqeWu
– https://support.google.com/google-ads/answer/1722120
– https://support.google.com/adsense/troubleshooter/7049023

Some topics I found – https://techbegins.com/adsense-403-forbidden-error-complete-solution.html
– https://www.problogbooster.com/2015/01/adsense-403-forbidden-error-html-google-adsense-not-showing-ad-code-403-fix-solved-troubleshoot.html

Thank you fir your understanding!

Hi,

Unfortunately, the WordPress it seems do not recognize the Webp image format but only if you will use such a plugin with this functionality. For more details about this case, please read the following useful guide from here -> https://wp-rocket.me/blog/webp-use-image-format-wordpress/
Also we are using now the Official AMP for WP -> https://www.screencast.com/t/kntRPz8GT please check this topic -> https://wordpress.org/support/topic/webp-with-amp-for-wp/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please try the regenerate thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hi,

This problem is usually caused by some plugins that create some conflict ( untested plugins), please deactivate all non theme plugins, also if you are using child theme ( or cache plugin ), clear all cache deactivate the cache/child plugin and try again.
Please make sure that you set the amp like in our documentation
How to Make an AMP Ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/
Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
-> https://validator.ampproject.org/
Also please check some similar topics -> https://forum.tagdiv.com/topic/amp-problem-4/

Thank you!

Hi,

Is possible to take some time until google will index your amp links.
Please check this article:
Ask Google to recrawl your URLs -> https://support.google.com/webmasters/answer/6065812?hl=en

Thank you for your understanding!

Hi,

Please try this custom css
.td-header-wrap .td-header-rec-wrap {
display: block;
}
-> https://www.screencast.com/t/tcywKjhbe
Set the code in Newspaper theme panel>Custom code>Custom css

Hope this will help you!
Thanks.