Hi,

The mobile theme is a plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

Also please check our documentation for Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

I think that you are referring to those 3 blocks, for those you’ll need to have set seam feature posts (that have set feature category) -> https://forum.tagdiv.com/featured-posts-2/ -> https://www.screencast.com/t/QsJ6ppY4

You’ll need to add some post in feature category -> https://forum.tagdiv.com/featured-posts-2/ if you do not have this category you can create it, just make sure that you set the category name to be
Featured

Thank you for your understanding!

Hi,

Please provide some more details about your problems, also some screenshots and a like were I can inspect this problem will be very helpful.

Thank you!

Hi,

There are some blocks that have thumbs like 16:9 -> https://www.screencast.com/t/yRPYMOlBt4eI -> https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
Also you can use some flex blocks, those can be set -> https://www.screencast.com/t/8mixJv0vEZ5 ->https://tagdiv.com/discover-flex-blocks-customization/

Thank you!

Hi,

This is the theme requirements guide – https://forum.tagdiv.com/requirements-for-newspaper/
Please check the requirements guide carefully and if needed increase the parameters mentioned in it, or ask your hosting provider to do it for you if possible.

That message you are receiving could be caused by a low max upload size value, like in this similar topic
– https://wordpress.org/support/topic/the-link-you-followed-has-expired/

Hope this helps and let us know how it goes!

I’m here to assist you!

Thanks.

Hi,

This problem in most cases are caused by low wp-memory.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

Thank you

Hi,

The images set with classic element have set the link to image -> https://www.screencast.com/t/3WDDzveAxo please make sure that you link the image too when you are using the Gutenberg editor -> https://www.screencast.com/t/n1oslz6VU
We are using the the “lightbox” in our theme, please check our demos -> https://demo.tagdiv.com/newspaper/wordpress-news-magazine-charts-the-most-fashionable-new-york-couples-in-2016/ just make sure that use set the modal -> https://www.screencast.com/t/SL26L1IIS this option is available for the moment just using the classic element.

Thank you!

Hi,

This problem in most cases are caused by low wp-memory.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

Thank you

Hi,

Easiest way to add schema markup would be by a plugin, here are some guides
– https://www.wpsuperstars.net/rich-snippets-schema-plugins-for-wordpress/
– https://kinsta.com/blog/schema-markup-wordpress/
– https://bloggingwizard.com/add-schema-and-rich-snippets-in-wordpress/
– https://torquemag.io/2016/12/schema-markup-wordpress/
– https://www.wpsuperstars.net/rich-snippets-schema-plugins-for-wordpress/

Try some free plugins to add job schema to your articles, should be no problem in the matter. The theme will add basic and required structured data, for additional elements plugins can be used.

Thanks

Hi,

You need to try a custom css, something like this -> https://www.screencast.com/t/RIdByyPJ8
.td_block_7 .td_module_6 {
margin: 10px 0;
box-shadow: 3px -3px 4px black;
}
Set the code in theme panel>custom code>custom css

Hope this will help you!
Thanks.

Hi,

Unfortunately for the moment there are not many options for amp version, please check our documentation for How to Make an AMP Ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/

Also please check our documentation for Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

The mobile theme is a plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

I think that you are referring to those 3 blocks, for those you’ll need to have set seam feature posts (that have set feature category) -> https://forum.tagdiv.com/featured-posts-2/ -> https://www.screencast.com/t/QsJ6ppY4

You’ll need to add some post in feature category -> https://forum.tagdiv.com/featured-posts-2/ if you do not have this category you can create it, just make sure that you set the category name to be
Featured

Thank you for your understanding!

Hi,

Unfortunately the above solution is working only with default templates, there appear the category op post -> https://www.screencast.com/t/g4OLPlj3EM if you are using cloud templates you can not achieve this only with css, you’ll need to use some custom java-script.

Thank you for your understanding!

Hi,

Please check our documentation for how to Create custom code with the browser’s Inspector or the Live CSS Box ->https://tagdiv.com/how-to-create-custom-code-in-newspaper-theme/
In tagDiv Composer also -> https://www.screencast.com/t/s2vrIQRm0

Thank you!

Hi,

Unfortunately our theme do not have such option, you can use the WordPress roles, but those will offer more or less from what you want to achieve
Roles and Capabilities -> https://codex.wordpress.org/Roles_and_Capabilities

Thank you for your understanding!

Hello,
We have not tested this type of ads so we have no idea of their functionality. Our theme was designed to work with adsense by default. If you use any other ad system you need to use this method to do it: https://forum.tagdiv.com/using-other-ads/
I hope this helps.
Thanks.

Hi,

The link that you provide is not longer use -> https://www.screencast.com/t/pnwzGsuWj please provide an working link, in this way I will be able to provide you a working answer.

Thank you!

Hi,

If you do not want to have the top bar you can disable it from theme panel https://www.screencast.com/t/qfVIWreKi is no need to hide it with css

If there is still a problem, please provide me a link were I can inspect this bar, in this way I will be able to provide you an custom css.

Thank you!

Hi,

Some share buttons like Whatssap are hide on desktop and show only on mobile.
In order to achieve all share buttons in post you can use some single post templates from tagDiv Cloud Library for example single post template 29 -> https://www.screencast.com/t/2nEWawCqLM will show all share buttons in one line ( all share buttons that are for desktop ).

Thank you for your understanding!

Hi,

I note this requirement on our list and will try to change the http with https for this code and integrate it in the coming updates.

Thank you for your message!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please provide some more details and some screenshots with this problem.

Thank you!

Hi,

Usually this problems appear when is a plugin conflict ( in the most cases cache plugin ), when you are login like admin is not use the cache only when you are visiting the website like an visitor; please clear all cache and try again.

Thank you!

Hi,

Please check our documentation for tagDiv Social Counter -> https://tagdiv.com/tagdiv-social-counter-plugin/
New in Newspaper: Social Network Buttons -> https://tagdiv.com/social-network-buttons/
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hi,

Please provide me a link were I can inspect those links, in this way I will be able to provide you a custom css.

Thank you!

Hi,

The above solution need to be apply manually on each Blockquote in your posts.

Thank you!

Hi,

I inspect your feature images and those are to small, the theme can create thumbs if the image is bigger, but if this is small the theme can not create a bigger thumbs ( bigger then the original size of your image ).
This is your feature image -> https://www.screencast.com/t/ecMmYOjWt
This is may feature image -> https://www.screencast.com/t/0TBIFNkf

Thank you for your understanding!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that those plugins are activate
-> https://www.screencast.com/t/x01DJboUu
-> https://www.screencast.com/t/qCHODLugw2bT

Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!