Hi Revive the Netherlands,
I think that the problem is because the code that you set using the Advanced ads pro is under the search link -> https://i.imgur.com/sKBrwHm.png this problem can be avoided if you can set like this https://i.imgur.com/PhtMUK3.png
Can you let us know how the code is implemented? Some screenshots will help a lot!
Thank you!

Hi,
Unfortunately, on mobile menu the mobile page will not be display, usually it is display only normal menus with submenus and if it is used the responsive version (not the mobile theme plugin), then will also be display the mega menus with subcategories.
The page menu can be display only on desktop.
If you are using the mobile theme plugin, then you can set a different menu for mobile -> https://i.imgur.com/NmqYt8b.png
Thank you for your understanding!

Hi,
In case that you need help to modify the theme files, please let me know!
Have a nice day!

I’m glad that I could help!
If you have other questions, please let me know!
Have a nice day!

Hi,
I think that something is causing this problem. Maybe it is related to a code or extra plugin. Now the strange part is that you said that this problem gets resolved by itself.
I will like to investigate the situation. If you are agree please make a full backup for your website and please contact us via email at contact@tagdiv.com, provide wp-admin. include this link in email to can identify you.
Thank you!

I’m glad that I was able to help!
Have a nice day!

Hi,
I understand, unfortunately, the system for the renewing item support is not controlled by use, it is made by envato -> https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
If you want, you can renew the support only for a license key and use that one or the support.
Thank you!

Did you tried to remove only the classes from all dropcap formats? Like this https://i.imgur.com/FFpJryQ.png is the code still apply ? I just made some tests and for me is no longer adding the class=”dropcap dropcap2″.
Thank you!

Hi,
Indeed the theme thumbs should display the images without cutting cropping, but for some images formats can appear some exceptions.
We usually recommend to use the theme thumbs -> https://i.imgur.com/FzWd6Jx.png -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you!

Hi,
The fix is made and is implemented in the theme update and I think that this week the update will be made.
Thank you for your understanding!

Hi,
I use the theme builder every day, but for me is look normal -> https://i.imgur.com/JmlmbPR.png maybe you have some plugins installed and those are interfering, can you make a test using only tagDiv plugins?
I use chrome, opera and Firefox on Windows 10 and for me everything seems to be correctly.
Thank you!

Hi,
I think that you can add an extra class and then the code provided will apply. For example set the “.single” class in front of the “p.has-drop-cap:first-letter” then the font-size will apply -> https://i.imgur.com/0VEjCV8.png
I hope this will help!
Thank you!

Hi hanzosrl,
I think that the best way to keep a post in a category is to use the Primary Category, this need to be selected in the post settings https://i.imgur.com/aKYnDf6.png not in sidebar -> https://i.imgur.com/DLzOikP.png
Please check this and let us know the results!

Hi,
Unfortunately, I’m not sure that I understand correctly the problem, some screenshots will help!
If the cloud template looks correctly when you edit it, but is no longer look correctly when you check it on categories, then it can be from a plugin conflict. Please make a test using only tagDiv plugins and check the results.
If this is not what you mean, please let me know and please provide some screenshots with the problem that you are facing.
Thank you!

Hi,
The comment count icon can be removed from the blocks using the settings from the theme panel> block settings -> https://i.imgur.com/8ksiEAi.png
I hope this will help you!

I’m glad that in the end the problem has been resolved!

Hi,
I checked the guide that you provided. It looks that this is used for Rank Math SEO to analyze data from the custom fields or theme.
I will send this guide to our developers, but I can’t promise that it will be implemented in the theme, because this plugin is not part of the tested plugins with our theme.
Thank you for your understanding!

Please do not share privet credentials on forum (all users from this forum will have access on them).
If you want you can provide them via email at contact@tagdiv.com, also include the link of this topic in email to can identify you.
Thank you!

Hi,
Indeed, according to this https://drive.google.com/file/d/10FnEaa6sfkw_nKcUJK66Z3_0JKkTTRTu/view there seems to be something wrong.
You can check the old staging and see if the code is the same. Also what you can do is to use a revision (theme panel backup) and check the code again -> https://i.imgur.com/CNBOsPF.png
Thank you!

No problem, take your time and let me know when you find some links!

But there is a problem if this is repeating? Indeed if you remove it from menu, then you’ll no longer have the possibility to access the page from the menu.
Do you use some tools to check the website for to get some more details about this?
Or it is related to the fact that too many elements use H2?
Thank you!

Hi kirkgraeme,
If the problem has happen yesterday and today was still persisting, the can you please contact us via email at contact@tagdiv.com and will check this problem. We’ll need you to provide the wp-admin and the license key.
Thank you for your understanding and sorry for this inconvenience!

Hi Asdria,
Norma, the theme do not have any option to stop the google to index the posts/pages, but there can be an option from extra plugins or WordPress settings, code in .htaccess and others.
Here are some guide that can help you:
Why isn’t Google indexing my page?
How Do I Get My WordPress Site Listed on Google?
If the problem is still persisting, please provide a link to your website to inspect it.
Thank you for your understanding!

Hi Greg45,
Indeed there are no cloud templates for the post page (blog), for those you can use only the layout from tagDiv Standard pack plugin (this plugin need to be enabled https://i.imgur.com/WBEC5hE.png) -> https://i.imgur.com/rZtJZb3.png -> https://i.imgur.com/dFKwI3u.png
Thank you!

Hi,
I think that I know what is this problem when you use the pagination.
I think that the row that use the pagination element has the option “hide on pagination” enabled -> https://i.imgur.com/mzR0POp.jpg
I hope this will help you!