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Calin
tagDiv Staff

Hi,
I just checked you website and I saw a strange thing, you have an open h1 -> https://i.imgur.com/BrQND0Y.png but you have two close tags for h1 -> https://i.imgur.com/wzZFvRf.png
Indeed on Newsmag, you can not edit the header with the theme builder. This theme has two header files, one with h1 on logo and one without h1 on logo. Now by default the h1 in our theme is set on logo, but, if the title post/page is display, that one became h1.
Now, to remove the h1 from logo you need to set the page template on “Page builder + page title” or an alternative is to remove the h1 from the files wp-content/plugins/td-composer/legacy/Newsmag/parts/header/logo-h1.php -> https://i.imgur.com/ZCVMqpz.png
I hope this will help you!

Calin
tagDiv Staff

Hi,
Yes, using the mobile theme plugin, you’ll need to set per each page a content using the mobile editor, also you can disable the mobile theme individual per page.
The top bar is hidden for mobile, but if you want to have it, you can display that section using a css code.
For this you’ll need a custom css like this one
.td-top-menu-full {
display: block;
text-align: center;
}

You need to set this css in the theme panel > custom code> custom css.
Thank you!

Calin
tagDiv Staff

Hi,
I’m glad you managed to solve the problem.
Have a nice day!

Calin
tagDiv Staff

Hi florisjanot,
Normally, the footer should be the same on desktop and mobile, the only way that the footer can be changed is if the mobile theme plugin was enabled and I think that it is -> https://i.imgur.com/BqPemb4.png if you want you can disable it and you’ll have the same elements as on desktop.
Thank you!

Calin
tagDiv Staff

Hi,
Making those changes in the indicated file should change the sequence in both places, but to apply it on frontend, you’ll need to remove the link and set it again in the theme panel -> https://i.imgur.com/F5YYAkN.png
I hope this will help you!

Calin
tagDiv Staff

Hi,
I just checked both websites, but right now there is no amp version https://i.imgur.com/ujdpjte.png but the ads are display correctly. As I can see in your screens, the problem was from some css.
Thank you!

Calin
tagDiv Staff

Hi,
I see the problem is this one https://i.imgur.com/TfKjwGj.png this problem is only when you are not logged or is persisting on both ways. If the problem is only when you are not logged, then it can be from some code that is apply from other plugins.
In case that the problem is persisting on both ways, then I will like to investigated and see from where is coming the problem, but for this I will need to be sure that you have a backup for https://politicadeverdade.com after that contact us at acontact@tagdiv.com and provide wp-admin access. Also include the link of this topic to know about what problem it is.
Thank you!

Calin
tagDiv Staff

Hi vineethjose, The news ticker can be edited like normal block using tagdiv Composer -> https://i.imgur.com/5bbxbGF.png if is set on all categories will display all posts, but if you want some specific posts, you can set them manually, or you can set the categories of posts that you want to be displayed.
I hope this will help you!

Calin
tagDiv Staff

Hi muktipolice, those are websites that are using Newspaper theme, so I will move this topic in that forum.
For this https://www.anotherworldishere.com/ website you need to disable the H1 from the logo for mobile and sticky header, right now it is disabled only from desktop logo. -> https://i.imgur.com/bRSXesE.png -> https://i.imgur.com/R7d1F2T.png -> https://i.imgur.com/Wy6ZDcX.png
On this https://www.lastkingsworld.com/ website is the same, but you need to do it onlu for mobile logos.
I hope this will help you!

Calin
tagDiv Staff

Hi muktipolice, the code was for Newsmag theme, for Newspaper, that code will apply only if you are using standard templates from tagdiv standard pack, so if you have a pro pre-build website installed, then will not apply, because are used cloud templates, but the good thing is that cloud templates can be edited using tagdiv composer.
What you can try is this code:
.td-a-rec img {
margin-bottom: 10px
}

Unfortunately it will apply on all ad elements, but should work on both themes.
Let me know the results!

Calin
tagDiv Staff

Hi,
I think that the block category is not filtered. What you need to do is to edit the category template with tagDiv Composer select that block and filter it after the current category -> https://i.imgur.com/MXFpSWr.jpg
Thank you!

Calin
tagDiv Staff

Hi,
I saw that you have more website provided on our forum, so will be hard for me to check all of them. Can you please provide the link of website to check from here are coming the H1 tags.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
I just made a test for your website on amp validator and everything seems to be normal -> https://i.imgur.com/hgw9FuC.png
If the problem is only for some posts please let me know and provide links for them.
Thank you!

Calin
tagDiv Staff

Hi,
In this case please make a full backup for your website and we’ll continue to investigate it via email, please contact us at contact@tagdiv.com and provide wp-admin and cPanel access. Also, please include the link of this topic to identify you. We’ll check it as soon as possible.
Thank you!

Calin
tagDiv Staff

Hi jtoney,
The excerpt is getting the content from the beginning of posts, but this is only if there is no text set in the excerpt zone -> https://i.imgur.com/BLvoT6p.jpg
Those are the only options that our theme has.
Thank you!

Calin
tagDiv Staff

Hi melihkotbas.
You can set only inner rows inside the row.
The rows can be set only above or below an existent row.
Also, you can set as many inner rows you want in a row, but those have also the same way of work. You can not set inner row inside to another inner row only above or bellow it.
-> https://i.imgur.com/LVTg3fR.png
Thank you!

Calin
tagDiv Staff

Hi,
Please make a full backup and contact us at our email address contact@tagdiv.com, please provide wp-admin and cPanel access. We’ll check this problem as soon as possible. Also, please include the link of this topic to identify you.
Thank you!

Calin
tagDiv Staff

Hi ServiceNews.dk,
Unfortunately, I do not know a safety way to remove the td_011_remote_cache, sorry!
This should be clean when the theme is updated. Maybe a general option for this will be add in the theme in the coming updates.
Thank you!

Calin
tagDiv Staff

Hi Bruno Riggs,
By default all post should be set from panel, or if those are from an website that is also using Newspaper theme, then can be with individual settings too.
Now if the problem is when you import the posts it comes with that meta key in the wp_postmeta table then you need a custom code to remove that code from database (unfortunately, a code like this can be made only by developers to not affect other tables from db) or the solution that you did, to remove it from db.
Thank you!

Calin
tagDiv Staff

Hi santabazz
What you can do is to add on the blocks that you want to apply the css some extra class -> https://i.imgur.com/8rwrLDj.png -> https://i.imgur.com/l8NfO3R.png -> https://i.imgur.com/AIfxp2O.jpg
I hope this will help you!

Calin
tagDiv Staff

Hi Hindistack,
Did you set that element using tagDiv Composer? Can you please provide a link to that page, in this way I can inspect the element and see how it can be adjusted.
Thank you!

Calin
tagDiv Staff

Hi,
If I’m right the error can be from the footer template, is possible that this can not be saved.
Please make a test and create a new mobile page and save it to see if is working or you have the same problem. If is working, then the problem is from some setting that you made on the mobile page with the problem.
In case that the problem persist, please make a full backup for your website and contact us at contact@tagdiv.com and provide wp-admin access. We’ll check it as soon as possible. Also, include the link of this topic to can identify you faster.
Thank you!

Calin
tagDiv Staff

Hi ventz,
In this case I think that something is interfering with the theme settings.
Did you added some code in the theme or on host? Also, pleas make a test only with the theme plugins and view a posts with 0 views to see if this is counting.
Another thing is to make sure that the view count is on the posts, if is not, then will not count -> https://i.imgur.com/O9T78wz.png
Let me know the results!

Calin
tagDiv Staff

Hi rlwilkinson80,
All that you need to do is to set an image with big size, the one that you set it right now is small and has some transparent margins -> https://i.imgur.com/djoXKOK.jpg, set for example one like this one -> https://i.imgur.com/365NIja.jpg this has 852 height px and it will looks like this -> https://i.imgur.com/jXNqC6L.jpg
I hope this will help you!
Also, please do not share your privet credentials here on the forum, this is accessible for all members.
Thank you!

Calin
tagDiv Staff

Hi Konstantinos Mavridakis,
Using the Newspaper theme you can use Google fonts so there will be no problems, or you can choose to use custom fonts -> https://i.imgur.com/pSiLBxj.png so you can use a font that is not on google fonts.
Now the Helvetica is not on google fonts -> https://i.imgur.com/1nvhzQO.png -> https://fonts.google.com/ so most possible the demo you have installed or the developer how set the website set the font therefore this must be loaded as custom font in this place -> https://i.imgur.com/b0AR7Pl.png -> https://forum.tagdiv.com/font-customization/
I hope this will help you!
Thank you!

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