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Calin
tagDiv Staff

Hi Desh, what simchris said is true, also if you want to use a gif or animation, in this case is better to use a proper header style, so in case that your gif size is bigger, set a header with full width for logo -> https://i.imgur.com/6cqLgCS.png
Thank you!

Calin
tagDiv Staff

Hi @gweston2021, what @simchris say it can help, but also there can be other cases, as I can see you are using the mobile theme plugin and this has pagination -> https://i.imgur.com/qX5w4ut.png therefore this can be another situation why the /page/2 page/3 are indexed. For desktop you do not have a pagination, therefore all the results will be to homepage, but on mobile this will be different.
Thank you!

Calin
tagDiv Staff

Hi Mido, can you please let me know some more details? The related articles section is missing from the theme or from theme files? Can you please provide some screenshots? also what theme version are you using?
Thank you!

Calin
tagDiv Staff

Hi,
Please disable and delete tagDiv Composer after that go in Newspaper > plugins and reinstall it from there and the problem will be solved!
We are sorry for those situations.
Let us know the results!

Calin
tagDiv Staff

Hi,
Yes, there was a problem with tagDiv Composer, but this is now fixed.
Also if you want to try the updated, you can do it on staging or subdomain and if everything is ok, then you can update it on live website.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Indeed it seems that the LazyLoad is affecting this element, I note it on our list and also we’ll test the rest of elements to avoid other problems.
Thank you for letting know about this problem too!

Calin
tagDiv Staff

Hi Amit, indeed you are right, it seems that when you are using the CSS Analyzer this is deliver a part of the critical css for mobile theme too.
I added this on our list to inspect and find a fix.
Thank you for letting us know about this problem.

Calin
tagDiv Staff

I’m glad that I was able to help you!
Have a nice day!

Calin
tagDiv Staff

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Calin
tagDiv Staff

Hi, when I check you website it looks like those theme plugins are not activated.
Please contact us at contact@tagdiv.com and provide wp-admin access, cPanel and include the link of this topic in email.
We’ll take a look.

Calin
tagDiv Staff

Did you use before cloud templates or standard templates ? Because if you had standard templates, you must enable tagDiv Standard pack from Newspaper > plugins.

Calin
tagDiv Staff

Hi baldguystudio,
You didn’t updated the them for a few years, therefore the theme change a lot since v8.6.
Also, the Multi-Purpose plugin is no longer needed. As a suggestion, please disable and delete all tagDiv plugins that you have from this version and old theme version, after that install all tagDiv plugins, including tagDiv Standard pack, that it is use for old versions like yours.
Also make sure that you have the theme requirements set like in our guide https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!

Calin
tagDiv Staff

Hi, please make sure that you enable the theme plugins -> https://i.imgur.com/3jQUr45.png -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Calin
tagDiv Staff

Hi,
Yes, the problem has been fixed!
If you have other problems, or questions, let us know!
Thank you!

Calin
tagDiv Staff

Hi,
This is a strange situation.
To bring back the theme panel settings you can use the theme panel backup -> https://forum.tagdiv.com/import-export-theme-settings/ (but please make sure that you still have the cloud template sin cloud library).
Please check this and let us know the results!

Calin
tagDiv Staff

Hi,
If you have newspaper 11, to fix this problem, please disable and delete tagDiv composer plugin, after that go in Newspaper > plugins and install it again from there, after that the problem should be solved.
If you have a previous version, then there will no longer be this problem when you will update the theme.
Thank you for your understanding and sorry for the inconvenience!

Calin
tagDiv Staff

Hi,
Thank you for letting us know!
This problem was already solved! Therefore the users that still has Newspaper v11 need to disable, delete and reinstall tagDiv Composer from Newspaper > plugins.
For users that has a previous version, this problem will no longer occur when they will update the theme.

Calin
tagDiv Staff

Hi, this seems to be quite strange, I see that the website became boxed and seems to be some extra headers for blocks.
If you want, we can take a look at this, make sure that you have a full backup and contact us at contact@tagdiv.com provide wp-admin access and include the link of this topic in email.
We’ll take a look as soon as we get your email.
Thank you!

Calin
tagDiv Staff

Hi,
Now the website it looks normal ->https://i.imgur.com/zy51kjG.png maybe the theme plugins were not yet updated.
If there are still some problems, let us know!

Calin
tagDiv Staff

If you have other questions, please let me know!
Have a nice day!

Calin
tagDiv Staff

Hi, we recommend to test the update on staging or on subdomain, in this way any unpleased will be avoided!
Also do not forget to make a full backup to your website and database.

Calin
tagDiv Staff

Hi,
Please provide some more details and some screenshots and a link to your website.
Thank you!

Calin
tagDiv Staff

Hi furanzu,
Normally, this problem is not related to the theme, but please make sure that all theme requirements are set as in our guide https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
To solve the problem that you mentioned, please follow the steps from this guide -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-updating-failed-publishing-failed-error/
I hope this will help you!

Calin
tagDiv Staff

Hi,
Can you please provide a link where I can check this situation, this will help me to understand better the problem that you are facing.
Thank you!

Calin
tagDiv Staff

Hi,
If you are referring to the left and right space, this was made when the articles was created (using classic editor, do not use the option on images, only on text) -> https://i.imgur.com/xGpoAr3.png and the results are -> https://i.imgur.com/n7pp5zn.png
Thank you!

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