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pinnaclecompass
tagDiv Member

Ok, found the issue.
In the ‘Header Template Overlay – Blockchain PRO’ cloud template, under the mobile view in Theme Editor, there was a different setting for some strange reason.

pinnaclecompass
tagDiv Member

Additional info: We are using the cloud library header template called ‘Header Template Overlay – Blockchain PRO’, if that helps.
Can you tell me where I can find the files for this header template?
(When all non-tagdiv plugins are disabled, this still persists.)

pinnaclecompass
tagDiv Member

Updated theme today. Header and footer options in theme panel disappeared. We now have to recreate our old basic headers that we had to find and download from cloud library. Full width headers don’t look the same as before, even if we choose the ‘basic’ header styles that were there for last 5 years.
We used multipurpose headers with buttons on one of our sites. That option is gone as well.
We are really thinking on restoring the whole site. This is way too much work to rebuild the headers and footers from scratch, especially when alignment is off (ex. ad and main menu is not centered, even though that’s what the downloaded template showed. There isn’t no option for global settings (ex. social links, footer copyright text, etc…) like in the past versions.
This might be fine for new sites where you can just install a demo, but on existing sites this is way too much work.

pinnaclecompass
tagDiv Member

Just adding this in case others have a similar query:

This was resolved with help of support via email. To fix this, I had to add this line in /wp-content/plugins/td-composer/legacy/Newspaper/loop-single.php:

<?php echo $td_mod_single->related_posts(); ?>

Put the above line just after the article end tag, around line 66, which looks like this: </article> <!-- /.post -->

Thanks to support.

pinnaclecompass
tagDiv Member

This appears to be related to the newspaper child theme. I copied the latest child theme files from Themeforest download, and still the same issue. I contacted your team again via email.

pinnaclecompass
tagDiv Member

Email sent. Thank you.

pinnaclecompass
tagDiv Member

Yup, those are exactly my settings. They work for other post types, EXCEPT for the defualt one.
Is there another setting somewhere I’m missing?

pinnaclecompass
tagDiv Member

Perfect. That’s actually the answer I was looking for.
I didn’t realize that you provide these services. This wasn’t available when we first started working with the theme.
Awesome!

pinnaclecompass
tagDiv Member

Hi Vlad,
In the default headers, next to the menu, there is a search icon on the right side.
When you click on that search icon, a search field comes up. That search field is actually a live search, where it will try to populate the results as you type.
We don’t want that feature, as we have a massive database, and each time someone uses this, it slows down the server. We just want people to type and then hit the search button.
I know there is a way to import a template from the cloud library, and then add a regular serch form. However, that takes up a lot of space horizontally, so the icon with dropdown search form is a great looking feature. We just want to disable the live search.
Thank you.

pinnaclecompass
tagDiv Member

Hi Vlad,
Is there an other place where i can also edit the default live search? I want to stop the ‘live’ search, because it’s hammering our database and bringing the server to a crawl each time someone searches.
I know there is a way to import a header from cloud library and remove that way, but the regular search takes up too much space in the menu. The ‘live’ search icon is the best way to display that right now.

pinnaclecompass
tagDiv Member

Thank you very much!

pinnaclecompass
tagDiv Member

Hello,
We have the same issue. Out database is huge, so we cannot use the live search anymore, as this overloads our server too often.
The instructions above appear for one page.
How do we remove live search for the whole site, both on mobile and desktop?
(Even if we have to edit code after each theme update, we have to do it because of the DB size.)
(We have over 80,000 posts. We do have a massive dedicated server, and it still struggles with searches. Or, if you have other suggestions, like a way to implement Google API search into the theme, let us know.)
Thank you.

pinnaclecompass
tagDiv Member

Hi @rillc,
I just found a workaround for custom ads, which I completely missed.
There is a custom code tab when you add an ‘Ad box’ via the composer. the javascript we use works and saves fine via this option.


@tagdiv
: It would still be nice to have a raw javascript box, like WP Bakery had, but for now, this custom code window in the ad box is a good-enough workaround for us.
(We use it for interactive image embeds.)

I didn’t send login creds, because I just realized that we are on version 10.2 still on the site in question. We purchased this theme many times for multiple sites. I updated one of the other sites, and not the one in question. Once I update, this might fix this issue.

Thank you everyone for the quick replies.

pinnaclecompass
tagDiv Member

Hi Calin,
Thank you for the quick reply. We tried that as well. That didn’t work for us.
Doing it that way (as in the screenshot you provided) will not allow the page to save.
This is through the ‘content’ button option in a text block, like in your screenshot.
Any other workarounds?

pinnaclecompass
tagDiv Member

Thank you. That worked great.

pinnaclecompass
tagDiv Member

Thanks.
I know there isn’t a setting for it. I can go through the CSS myself, but thought I’d ask anyway, in case you guys had something from another user/ticket.
Thanks anyway.
Good work on the theme.

pinnaclecompass
tagDiv Member

Additional information: We’re using header ‘Style 2 – Multipurpose’ for desktop view, Smart snap (mobile) sticky menu with mobile logo. Social icons are disabled.
Site in question: https://www.caymanhealth.com/

pinnaclecompass
tagDiv Member

Hi Simon,
Thanks for clearing it up. It would be a nice feature to have, but I know you have a long list of requests already.

(Just out of curiosity, I did a test and modified the td_set_post_settings_cpt.php file by copying the appropriate content from td_set_post_settings.php. The options showed up ok in the ‘edit’ window, but the settings didn’t seem to make any difference. I’m sure it’s connected to more than one php file. Anyway, if there is a quick workaround to get it to work, it would be a bonus. If not, that’s ok.)

pinnaclecompass
tagDiv Member

Thank you. Great work on the theme.

pinnaclecompass
tagDiv Member

I have a similar question, but it appears to be role-based.
My site’s editor role has permissions to edit pages, but not to modify anything theme-related.
The link to edit with TD Composer is visible to the editor when she clicks on “edit page” first. However, the editor does not see the ‘edit page with TD Composer’ button in the admin bar, or on the page list. (Pages >> “All pages”)
As an admin, everything works beautifully and I see all “edit with TD Composer” links.
Is there a setting I missed to allow editors to see these TD Composer links in places other than page in edit mode?
Thank you in advance.

pinnaclecompass
tagDiv Member

Awesome. Thank you.

pinnaclecompass
tagDiv Member

ISSUE FIXED!
In our case, we finally discovered that a setting in cloudflare did this, not javascript files.
In cloudflare, it’s Mirage, under “Speed”.
Mirage states it should “Improve load time for pages that include images on mobile devices with slow network connections.”
So, we assumed it’s an image loading thing, nothing to do with Javascript.
We did all testing with Cloudflare in development mode, but this Mirage setting somehow is active, even in passthrough development mode.
Great work on the theme, and great customer service. This is why we continue to buy licenses and use this theme on other sites.

pinnaclecompass
tagDiv Member

Hello,
Thanks for the response Bogdan, Simon and fametaxi.
We were finally able to update the theme 8.7.1. We updated the theme and the plugins in the theme package, including Visual Composer.
We are still having trouble with the search and menu button on mobile, on our home page caymancompass.com. We did a test where we deactivated all plugins, then activated each plugin at a time, starting with Visual Composer.
Everything else works great. The only clues I have is that:
1. Images don’t show, (opacity 0) so the animation doesn’t fire. Currently, we have some CSS to override it until we find a fix.
and 2. when we tried to use Autoptimize to test if combining all javascript helped, the buttons worked again, but photo galleries did not. So, it’s something with js, but we’re stuck. I even added this line to css, as Mr. Google suggested, but still no luck:#td-top-mobile-toggle {
cursor: pointer !IMPORTANT;
}

The above solution did not work either.

Any advice would be appreciated. We will continue to troubleshoot.

pinnaclecompass
tagDiv Member

Perfect, thank you. Updating directly to the latest version worked well in a test environment.

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