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tagDiv Member
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
rahulroushan
tagDiv Member

I think you didn’t read the message properly. The license is valid and assigned on two domains as allowed, and that’s why the administrator doesn’t see any such message. The non-administatror users are only seeing such messages, which obviously is wrong as domain is already assigned and the same is visible in the ‘license’ tab.

rahulroushan
tagDiv Member

When is the fix supposed to be released? It’s been more than a month now. Since I run a mutli-author blog, this fix is critical as I don’t want someone to add a review system etc. by mistake even though it has been disabled by the admin.

rahulroushan
tagDiv Member

Why can’t you turn the Reviews feature into a plugin. Not every news or publishing website needs reviews. In fact very few need it.

rahulroushan
tagDiv Member

I’d like to repeat only one of the feedback/requests listed above – please provide a toggle button to enable/disable “Reviews” element. Not every website using cloud templates will need it. It needlessly adds complexities to the dashboard.

rahulroushan
tagDiv Member

That’s right, and the results were as intended. However, the website is not in live environment but in staging.

rahulroushan
tagDiv Member

Simon, frankly I’m yet to take the changes I made live, but on a staging server, it appears to be working for me i.e. the mobile site is responsive desktop site only, while the mobile theme is used only for AMP. The settings get saved for me so far as staging server is concerned. The setting I’m talking about is Theme Panel –> Mobile Settings –> AMP settings. Are you talking about the same? If so, as I said, at least in the staging environment, the changes are saved for me.

rahulroushan
tagDiv Member

Hi Simon, just network activate all the tagdiv plugins, esp the mobile, composer and cloud library plugins, and it should work.

rahulroushan
tagDiv Member

Thanks, this is helpful. So all I need to change there is replacing ‘265’ with ‘300’ and ‘198’ with ‘0’ if we don’t want an additional thumbnail size to be registered?

rahulroushan
tagDiv Member

Does that even answer my question? I already know what you’ve linked to. I’m asking if there is any workaround to stop the extra thumbs for the mobile theme? Like in different Flex Boxes, I can always use the same image size despite different widths etc. of the boxes. The best way could be where you modify the mobile theme blocks and add the option where images are auto-selected from default images. This will require code changes, and you should either consider providing in any update or explain where that code is in the theme files.

rahulroushan
tagDiv Member

It works that way. Thanks! Tagdiv support should take note.

btw I want to use Mobile theme only for AMP, but now I’m facing an issue where ‘/?amp’ at the end of the URL gives proper mobile theme, but ‘/amp/’ sends a ‘transitional’ copy of the desktop version built from cloud library. Not sure if you had a similar issue, but trying my luck again.

Anyway, I’d repeat that Tagdiv should take note. There are at least 4-5 threads highlighting the same issue, but it wasn’t resolved in any of those. They should figure out why it works when network enabled but fails to work when enabled sub-site wise.

Earlier, I had asked my host earlier why it was not working and they had this to say about the error:

The issue is occurring as the site is requesting for the file -> ‘tagdiv-deploy-mode.php’ inside the directory -> wp-content/themes/themes/Newspaper/ but the directory wp-content has only one subdirectory with the name themes and there are no other sub-directories inside the themes folder with the name -> themes. The additional directory path requesting for the file inside -> wp-content/themes/themes/Newspaper/ instead of wp-content/themes/Newspaper/ is causing the issue.

rahulroushan
tagDiv Member

I am facing the same issue and I’ve no luck. Emails to contact@tagdiv.com are pending too. Could you let me know which plugins you enabled network wide? Currently everything is working fine for me on desktop, but I get this error on mobile devices with mobile plugin on (pasting it here to ask if you were getting similar error):

Critical error:
require_once(/var/www/html/site/public_html/wp-content/themes/themes/Newspaper/tagdiv-deploy-mode.php): Failed to open stream: No such file or directory in on line 11 /var/www/html/site/public_html/wp-content/plugins/td-composer/mobile/functions.php
Fatal error
: Uncaught Error: Failed opening required ‘/var/www/html/site/public_html/wp-content/themes/themes/Newspaper/tagdiv-deploy-mode.php’ (include_path=’.:/usr/share/php’) in /var/www/html/site/public_html/wp-content/plugins/td-composer/mobile/functions.php:11
Stack trace:
#0 /var/www/html/site/public_html/wp-settings.php(546): include()
#1 /var/www/html/site/public_html/wp-config.php(110): require_once(‘/var/www/html/s…’)
#2 /var/www/html/site/public_html/wp-load.php(50): require_once(‘/var/www/html/s…’)
#3 /var/www/html/site/public_html/wp-blog-header.php(13): require_once(‘/var/www/html/s…’)
#4 /var/www/html/site/public_html/index.php(6): require(‘/var/www/html/s…’)
#5 {main}
thrown in /var/www/html/site/public_html/wp-content/plugins/td-composer/mobile/functions.php on line 11

rahulroushan
tagDiv Member

There has been no update on this at all. Really disappointed with the level of support.

rahulroushan
tagDiv Member
rahulroushan
tagDiv Member

This is not helpful at all. The error persists and it’s really weird. The website loads on desktop but not on mobile as soon as the tagdiv mobile theme is enabled. I can send the credentials for the staging site and you guys can check yourself.

rahulroushan
tagDiv Member

Was this issue solved? Looking at various posts, I’m so unsure whether to update to latest WordPress and theme version.

rahulroushan
tagDiv Member

What are the problems, please let others know too.

rahulroushan
tagDiv Member

Can this be done through a child theme or one will have to edit main files?

rahulroushan
tagDiv Member

I increased the memory limit and max_input_vars to numbers you had given, and the problem is still there. The plugin got deactivated just a while back – third time in a day. It is getting very frustrating. How can I get the old version of the theme as that was working without this problem?

Also, you didn’t answer if putting the plugins in mu-plugins folder of multisite will solve the issue

rahulroushan
tagDiv Member

Hi calin. I’ve tried everything and this issue keeps returning, and I’m getting frustrated as I really like this theme. The WP memory limit is 128 MB and max_input_vars is 1000. Server configuration is higher than minimum requirement. So what is missing?

Also, to stop these plugins from deactivating by itself, can I put them in mu-plugins directory (I use a Multisite)? https://codex.wordpress.org/Must_Use_Plugins you can see this discussion for example https://premium.wpmudev.org/forums/topic/plugin-randomly-deactivating-on-its-own

rahulroushan
tagDiv Member

This is pretty disappointing, and such a good theme appears troublesome because it randomly breaks due to the plugins getting deactivated. Perhaps a close look on why it is happening and a patch update is required.

rahulroushan
tagDiv Member

The server meets all the minimum requirements and I have configured the theme as suggested. My php version is 7.2

rahulroushan
tagDiv Member

Was this issue solved? I am encountering the same problem (version 9.1)

rahulroushan
tagDiv Member

Nonetheless, I’m trying again after deleting all files. If problem persists, will send you a mail

rahulroushan
tagDiv Member

but /wp-admin/* is excluded form cache and I’m talking about logged in experience..

This is what I see in themes section – https://ibb.co/bZYjd0

And this in theme panel – https://ibb.co/nG3T5f

rahulroushan
tagDiv Member

This website uses Newspaper theme and has auto load next posts feature. Please look into this to find out how they could achieve it. https://theprint.in/governance/son-of-kashmir-cop-arrested-in-delhi-was-planning-terror-attack-back-home/114042/

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