Hi,

What kind of AMP plugin or implementation are you using? The posts and other pages seem to have AMP available – http://prntscr.com/n2z8p1 – http://prntscr.com/n2z8zh only the homepage doesn’t.

Our solution consists of mobile theme and official AMP plugins, as mentioned here
– https://tagdiv.com/amp-newspaper-theme/
But using these plugins is not required or forced, you can use other AMP plugins if needed.

Thanks

There were some other reports from our users with the ad sizes not being respected, especially 300px sizes, on mobile only.

We are making some tests on our side, but the adsense ads we are using are displaying properly at all times for example
– https://www.screencast.com/t/J3tQnujr – https://www.screencast.com/t/VQjC6psBHL
Something may be affecting them in specific cases, we will run some more tests. Try to set the ad sizes to a smaller size in the theme panel, below 300px, just for mobile. Let us know.

That is highly unusual. So the latest articles options are missing? Please send us an email at contact@tagdiv.com and provide admin login so we can take a look. Include a link to this topic in the email.

On AMP pages this code will load – http://prntscr.com/n10gt1
On desktop and mobile theme this one – http://prntscr.com/n10h30

If you want a separate analytics code just for the mobile theme, you could enter it in the mobile theme files directly, but the one from desktop will still load (could be removed with a modification if needed). But this will have to be all redone after a theme update when the mobile theme files will be replaced.

This would be all there is to it.

Hi,

Looks alright now from what I can see. The plugins you were using were causing the issue if now it works when they are deactivated. Not all plugins will work with all themes. Some may work with one theme while with another one they won’t.

Also be sure to have enough wp-memory – https://tagdiv.com/newspaper-theme-requirements/
We recommend a value of 256M if possible. Having insufficient memory may lead to crashes as you install more and more plugins.

Thanks

Hi,

I did not hear of that plugin before, can’t say I know what it’s capable of doing. With Newsmag you can set a sidebar either on the left or on the right side of the post pages, but not both
– https://demo.tagdiv.com/newsmag/td-post-tod-moves-on-from-cos-loafers-in-bid-to-recover-sales/
– https://demo.tagdiv.com/newsmag/td-post-here-why-nutritional-yeast-is-the-magical-ingredient-you-didn-know-you-needed/

Thanks

Hi,

The Newsmag theme has fixed width, more magazine like layout. Maybe you have seen this in the Newspaper theme, which has options to stretch the rows in which the content is added. Newsmag doesn’t have the same settings.

Thanks

Hi,

The cloud library plugin is available in the Newspaper theme only. In Newsmag it is not available at the moment.

Thanks

Hi,

This page seems alright – https://dev.tvstrategies.com/about/

The others lead to 404 pages. For example I create a page with the title “privacy”
– http://prntscr.com/n0zv2m
Then I add this page in a menu – http://prntscr.com/n0zvsv
I use a permalink structure like this – http://prntscr.com/n0zw5i which would be the most recommend as far as I know.

When accessing the page privacy from the menu the result is like this
– http://prntscr.com/n0zyg9
No need to do anything else. maybe this is what you are trying to do. Let me know.

Thanks

Hi,

Are you sure the original image is wider? from what I can see this is the image
– https://dwglogo.com/wp-content/uploads/2019/03/Facebook_Ad_Targeting_Options_Infographic.png
It won’t be stretched to the full width of the post content after you enter it. If it would be stretched the results would be quite bad in terms of quality
– http://prntscr.com/n0zphe

Thanks

Hi,

That may happen if both the tagDiv composer and the WPBakery page builders are active. They both have options to hide elements per device, and there will be somewhat of a conflict.
If you plan to use WPBakery to build pages consider deactivating the tagDiv composer, this would be the solution. Let me know if you have more questions.

Thanks

From what I can see the mobile theme is loading everywhere except the homepage
– http://prntscr.com/n0z1rq – http://prntscr.com/n0z1zd – http://prntscr.com/n0z26j
AMP works as well – http://prntscr.com/n0z2jh

So the mobile theme works, but not in the homepage for some reason.

That is what I was doing to suggest next, maybe files from WordPress have been affected by the quarantine or removed completely because of the infection. WordPress does have a reinstall option – http://prntscr.com/n0yg53

Here are some guides I found – https://kinsta.com/blog/reinstall-wordpress/
– https://www.hostinger.com/tutorials/how-to-reinstall-wordpress

Also make a database backup before doing it, so that the posts are safe.

@jensgrabble So many errors would appear if there is no AMP whatsoever for the link you are testing. If this is your website https://www.ikwilgoedkoopreizen.be from what I can see AMP is not active. Please see this guide if you want to activate AMP
– https://tagdiv.com/amp-newspaper-theme/

@Bintmusic I have seen something similar with Woocommerce, this plugin also adds a noscript with a class and opacity – https://wordpress.org/support/topic/amp-paired-two-errors/ which can cause the same problem. I made some brief testing with a default theme and the same happens. It could be a problem with the AMP plugin itself or caused by a different plugin in.
While testing with WPBakery active and only theme plugins on our end the AMP posts are valid, no such errors.

The menu on mobile issue (not AMP) could be caused by minification, optimization or such plugins. The respective class that make the menu and search modals visible is not being added to the body when the icon is pressed – http://prntscr.com/n0yaz1
There are also some CSS regularities.
Maybe consider using the mobile theme just for AMP for the moment, and make a copy of the website on a testing sub-domain and set it exactly as the main one. There you can test and try to identify the problem plugin or configuration.

Hi,

The post title would be this one – http://prntscr.com/n0xt54 it doesn’t have a link set. The cloud library page title element doesn’t have an option to set a custom link to it. If I misunderstand something please let me know and I will check again.

Thanks

I understand now, I have noted these requests and they will be considered.

Hi,

How are you integrating the plugin with the cloud template? From what I can see that plugin seems to use shortcodes, if you use a cloud post template built with the composer enter the plugin shortcodes in a column text – http://prntscr.com/n0xmex
The shortcodes should work well if you enter them like this in the composer.

Thanks

Hi,

Please try again now, should be no more problems.

Thanks

Hi,

Sorry for the inconvenience, this would be the better solution, to request a refund and pick a theme with RTL support out of the box. It would be quite difficult to modify this theme for RTL.

You can request a refund here – https://themeforest.net/refund_requests/new and we wll approve it as soon as possible.

Thanks

Hi,

Maybe you mean the newsletter plugin, this is provided as well in the theme package, since version 8.7 – https://forum.tagdiv.com/the-newsletter-plugin/
You can install it manually from the theme plugins folder – http://prntscr.com/n0wmtt
Or from the theme plugins panel – http://prntscr.com/n0wn8c

If this is not available for you, you must be using a theme older than 8.7. Let me know if you have more questions.

Thanks

On just mobile version the code from the main theme panel analytics section will be loaded
– http://prntscr.com/n0wj5j
The one from AMP will load only when AMP is loaded. In the AMP section enter it as mentioned in the documentation, in the theme panel main analytics section enter it as provided (full code) – http://prntscr.com/n0wkw5

Hi,

You could do something like this – http://prntscr.com/n0vtc4
Enter this one in the Advanced CSS in the desktop field, in the desktop field

.td-header-style-1 .td-header-sp-logo img {
max-width: none;
}

You could also check out the header builder, now you can design your header in the composer
– https://tagdiv.com/whats-new-in-newspaper-theme-9-5-update/
– https://tagdiv.com/newspaper-theme-customize-the-header-manager/
There are headers designed by us in the cloud templates section, these can be imported (and modified if needed) with the cloud library plugin
– http://prntscr.com/n0vylc

Thanks

You can exclude them from AMP, but not from the mobile theme. An option to exclude specific pages or posts so that the mobile theme does not apply to them, is not available at the moment. Such an option is considered however.

So if the mobile theme is active, each page will require 2 versions. One for desktop built in any way possible in the theme, and one for mobile built with the simple mobile editor.

Looks alright now – http://prntscr.com/n0vmca – http://prntscr.com/n0vmi4
AMP is valid – http://prntscr.com/n0vmt6

Some of the issues that happened in 9.6 were fixed in the 9.6.1 update, looks alright from what I can see.

Hi,

Thank you for the feedback, much appreciated. I have seen that plugin being used in other websites successfully. You are free to use any AMP plugin or solution you see fit, we do not force users to use our mobile theme and AMP.

Maybe in the future when we will add more options and improve the mobile theme and AMP integration you can consider to switch back.

Thanks